Mann-Northway Auto Source

Loyal customer for over 10 years. Purchased 4 chev 1500 trucks within this time. First two were alright. 2017 LTZ engine and transmission failure at 56,000 km. Got it fixed, which too Purchased 4 chev 1500 trucks within this time. First two were alright. 2017 LTZ engine and transmission failure at 56,000 km. Got it fixed, which took a couple of weeks. Got it back and a week later it broke down again with the same problems. Brought it in and purchased a brand new 2021 High Country out of the showroom. Within 6 months or 13,000km it had bent pushrods and lifter failure. I broke down north of LaRonge and crawled it into town. Had to wait three days for a tow because they told me it would cost money for them to tow it themselves, so I had to wait. Another month in the shop. Once fixed I started having oil consumption problems. They kept telling me to bring it in and start an oil consumption test, which required me to bring it in every 1000km three times. I didn’t and kept adding oil when needed. Oil loss kept getting worse, so I finally started the consumption test. The first and second intervals of 1000km I was losing about a litre of oil. 200 km into the third interval I started losing power and all gauges went crazy until I shut off the truck. I brought into shop and find out cylinders 2 and 7 need replacing. Chain case needs replacing and also a few other issues. GM and Chev know about these issues and keep getting dealerships to patch up these problems, which is obviously not working. The following Monday get a call from parts to tell me they are in. Then dealership texts to bring my truck in. I tell them I brought it in a week ago, They then tell me it should be finished in about a week. I phone about a week and a half later to see if it’s done. I am then told, “ oh , we are short staffed on technicians and we haven’t even started on it yet”. It was in the shop for a month again. I attempted to buy a new truck, this time a 1500 diesel as reports show they are more reliable. They wouldn’t give me deal or anything close to the payments I was currently making. Salesman had no time for me as well. So I traded it in and went with Ram Rebel from Andersons in Prince Albert, as they were way more accommodating. One year later I have no issues at all. Whether your new or a loyal customer, it’s only a game of squeezing as muck out of you as they can. Don’t recommend at all. I would go to Shelbrook Chevrolet if I ever decide to drive chev again. More

Had a great experience, with an awesome salesman. .Liu. Thank you so much for all your hard work and for going above and beyond. I highly recommend Mann-Northway Auto Source, they have gained a happ .Liu. Thank you so much for all your hard work and for going above and beyond. I highly recommend Mann-Northway Auto Source, they have gained a happy customer!! More

I recently visited Mann - Northway Dealership in Prince Albert with the intention of purchasing a 2019 Colorado Z71 Diesel that they had listed for $45,598. However, my experience left me extremely disappo Albert with the intention of purchasing a 2019 Colorado Z71 Diesel that they had listed for $45,598. However, my experience left me extremely disappointed. Firstly, the salesman's pitch was centered around the vehicle having undergone a 150-point inspection. Within just 7 minutes of inspecting the vehicle, I pointed out significant issues. The rear tires, in particular, were visibly worn, and the tailgate lock was corroded to the point where neither myself nor the salesman could insert the key. To add to my dismay, when the tailgate was lowered, it revealed one of the pistons from the topper hanging down. Astonishingly, the inspection checklist indicated that all these components were in good condition. This immediately shattered any trust I had in their inspection process. I made a reasonable offer of $40,000 with $30,000 in cash and the remaining amount to be financed over 2 years. Despite pointing out these glaring issues and the fact that Car Gurus indicated an overpricing of $6,231 for the vehicle, the best they would do was reduce the price to $41,500. This showed a complete disregard for customer concerns and a failure to acknowledge the necessary repairs. What truly disappointed me was the dealership's inability to work with me, even after I expressed my willingness to build a long-term relationship as a customer. I'm now willing to go out of my way to another dealership, even as far as Saskatoon, for future service and tune-ups for my Chevrolet. Mann - Northway Dealership, your unwillingness to address concerns, failure to uphold the integrity of your inspection process, and lack of flexibility in negotiations have cost you a loyal customer. Well done, indeed. More

Well, I called today to book an oil change. We live out of town at the lake and it is about a 2 1/2 - 3 hour drive round trip. The lady I spoke with said sure come on in. I then asked how busy We live out of town at the lake and it is about a 2 1/2 - 3 hour drive round trip. The lady I spoke with said sure come on in. I then asked how busy they were and since I have a 3 hour round trip I wanted to make sure I could get in, She advised they do not book appointments on Saturday and she had no idea how busy they were and could not transfer me to ask how busy they were as there are no service people on today, just technicians. Now, Mann Motors has phoned me at least twice plus texted me because it is time for an oil change. It appears there is not a willingness to accommodate a customer with a timeline. I am not going to drive all the way there to be told I cannot get in because the receptionist does not want to take the time to find out how busy the shop is. Very poor service and oil changes should be by appointment. Very inconvenient for the customer to have to hurry up and then wait. I am going to call another oil change place to get it done asap as we are planning a road trip out east. This service experience today is not even a 1. The receptionist was courteous but not helpful at all. In a pinch in the past when we had an issue with the engine light they were great, snuck us in and got us back on the road very quickly. So, I guess you have to be right there to get good service aka a 4or 5 More

Horrible service. Booked our vehicle in and dropped it off at the scheduled appointment time. Called later that day and they said they have not even looked at it yet Booked our vehicle in and dropped it off at the scheduled appointment time. Called later that day and they said they have not even looked at it yet. Left the vehicle over night there. Received a call the next afternoon stating that we missed our appointment. Then when corrected that they still had our vehicle from yesterday they said to disregard this call. The person who called us had a completely horrible condescending attitude. It is now 2 full days and nights they have had our vehicle and no work has been done on it. I do not recommend !!! More

Inquired about a vehicle was approved by the bank Kevin and his sales manager Tyler could only provide a monthly pay that worked out to $15000 above the msrp of the vehicle. I asked to see a copy of the fi and his sales manager Tyler could only provide a monthly pay that worked out to $15000 above the msrp of the vehicle. I asked to see a copy of the financial details and was gave the run around and would not provide a copy or answer the question. I contacted another dealership for a second opinion and they said that are over charging you by $5000. Stay far away from this place can't imagine how many people have been over charged here. More

I am so happy to express my thanks to Mann-North and Mr. Al Macht ( super cool sales guy I ever met ). I bought a Silverado custom from Mann north last north and they gave me that at a good price with all my Al Macht ( super cool sales guy I ever met ). I bought a Silverado custom from Mann north last north and they gave me that at a good price with all my needed accessories. It was hard to find my needs within my budget but Mr.Al Macht help me to get my dream truck. So far so good!!!! Keep doing your good work !!! More

I took my Kia for a service and found it was worth more to buy or lease a new truck then to service it. I talked to Jacob Roberts and he worked out a deal for me to lease a new truck. I am super satisfied to buy or lease a new truck then to service it. I talked to Jacob Roberts and he worked out a deal for me to lease a new truck. I am super satisfied with Jake and the deal I got. I will recommend Mann-Northway to all my friends that want to buy or lease a vehicle. Please keep up the good work guys, and thank you again More

took my truck here 2 years ago,got it back after being worked on with a broken door handle,broken oil dip stick tube,scratched and dented grill,a headlight that has leaked ever since they worked on it,lef worked on with a broken door handle,broken oil dip stick tube,scratched and dented grill,a headlight that has leaked ever since they worked on it,left a bottle of power steering fluid under the hood uncaped that leaked all over and made a mess which eventually wrecked my fog light even scratched up my tail lights.Went in to fix a oil pan leak ,came out wrecked.if anything happens to your vehicle they lie and say it didnt happen here.-0 rating worst service ever thanks alot Tim green when ya go there an talk to them they lie to you an threaten you. you have the nerves an send me a email asking me if im gonna come back to you,i cant see that ever happening.!!!!!!!!!!you guys suck ! More

Trash dealership, clueless, overpriced and arrogant, if I could give a minus 5 I would,they stare at you like you’re poor, disgraceful, go to shellbrook or anywhere else, I know more about parts and the truc could give a minus 5 I would,they stare at you like you’re poor, disgraceful, go to shellbrook or anywhere else, I know more about parts and the truck than the whole staff More