Maitland Ford Lincoln Sales

Dealing with this dealership is so sickening I advise everyone to STAY AWAY from Maitland ford what a disgrace of a service department 3 months fighting to get my 2023 f150 truck fixed i called and booke everyone to STAY AWAY from Maitland ford what a disgrace of a service department 3 months fighting to get my 2023 f150 truck fixed i called and booked an appointment 2 weeks till I could get in ok ill wait the day of my appointment it went in for a "drive control fault" and the back passenger running light didn't work they kept it 3 days on day 2 I called and they told me they ordered a sensor and on day 3 at 4p.m I called and they told me they changed the sensor and it didn't fix it so I would have to bring it back or leave it for the weekend but I use my truck for work and I needed it so they told me they would call me when they find a time and date so I called highland ford and booked an appointment so 3 days later my truck went in to highland they called 4 times in 3 hours with everything they found and found the part numbers and mapped out where the problems were and I took it to Maitland because highland dosent deal with Maitland extended warranty with the parts list and where the wires were broken they copied it and the older guy then argued with me about me not giving them enough time lol 3 days wasnt enough so they booked me in again were they said they would fix it so I dropped it for at 7 a.m. and I called at 4 to see how it was coming and they told me "oh ya its been done since noon we only needed pictures" so another day I missed out on money because they had it all day so I got annoyed so they said they would call me when the parts came in a few weeks went by they called me to book it in 2 weeks from then so I dropped it off again 7a.m. and they said it would be done by the end of the day and then they called me at 12 to ask if they can keep it the night were I angrily agreed and then called again at 3 to tell me to come get the truck because they can't get to it that day or the next so I was pissed went in a asked to speak the the service manager where she rudely ignored me and then wouldn't come speak to me so they said they couldn't get me in to fix it for another 10 days so I was even more mad so I sat across and waited for her and watched her keep looking at me and not come talk to me about this clear problem I was having with her service department so now this morning I took it in there were she then was short extremely ignorant with me then laughed at me when I asked her about my bill from having to take it elsewhere and ive called to speak to the manager and still nothing needless to say what a complete BULL CRAP place to deal with and so many ignorant people Maitland ford I will never be back and you people deserve to loss your jobs over the way you treat your customers More

Great service, and completed a repair on the edge of a weekend without an appointment. The service manager Dawn was most helpful. weekend without an appointment. The service manager Dawn was most helpful. More

Have always had great service at Maitland Motors. Your salesman found us the perfect truck. Your salesman found us the perfect truck. More

Took care of my problem with my 2018 explorer kept me informed on the progress of my vehicle informed on the progress of my vehicle More

Friendly staff. Salesman knowledgeable about their vehicles. Service is fast and we'll done. Very happy with everyone Salesman knowledgeable about their vehicles. Service is fast and we'll done. Very happy with everyone More

We have dealt with Maitland for years for purchases of vehicles and servicing our vehicles. Mike Pirillo has been excellent to deal with. Very informative and went over and above to make sure we were to vehicles and servicing our vehicles. Mike Pirillo has been excellent to deal with. Very informative and went over and above to make sure we were totally satisfied. Explained to us features of vehicle and always available to answer questions. Will be back! Fred & Patty Real More

Mike MacDonald handled the purchase of this vehicle very efficiently and I was very satisfied with the end result. I love my new silver Ford Escape! Thank you Maitland Ford! efficiently and I was very satisfied with the end result. I love my new silver Ford Escape! Thank you Maitland Ford! More

Awesome experience, was in town visiting from Calgary, Alberta. Kudo's to Vince Bifano and Lloyd Rowat for getting me in on short notice, they both showed the "Quick" Lane experience, in and out in an h Alberta. Kudo's to Vince Bifano and Lloyd Rowat for getting me in on short notice, they both showed the "Quick" Lane experience, in and out in an hour and a half.. More

I’m very satisfied with this dealer. when I need service they have always accommodated. when I need service they have always accommodated. More

They are always very friendly and explain things well. I have been dealing with Maitland for over 20 years so that says a lot about their service!😊👍 I have been dealing with Maitland for over 20 years so that says a lot about their service!😊👍 More