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Mainline Chrysler Dodge Jeep Ram Ltd
Rosetown, SK
388 Reviews
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388 Reviews of Mainline Chrysler Dodge Jeep Ram Ltd
January 19, 2016
Shocked at our experience at Mainline Chrysler We drove out from Saskatoon to look at the Jeep Grand Cherokee on Jan 6/16. Mike helped us and we were pretty much decided we would get one. Mike ca We drove out from Saskatoon to look at the Jeep Grand Cherokee on Jan 6/16. Mike helped us and we were pretty much decided we would get one. Mike came up with a price which sounded good and was to include a CNH Employee Discount. We were asked to call them by 6:00pm that day. On our way back home, we decided to stop in at Auto Clearing to check their prices and within 5 min were offered a price $7500 cheaper (they were completely unaware of our pending deal with Rosetown), so by 5:45pm we called our salesman, Mike. He promised to check with his sales manager & call back the next morning. He called us next day with a matching price & we told him we were happy with that (even though the trade in price had now dropped from $6500 the previous day to $3500(apparently the guy that wanted it Wed didn't want it Thurs morning)! We were driving when the call came so we parked and called Mike back with our deposit and arranged to come to Rosetown after 3;00pm at which time the vehicle would be ready! A short time later the general manager called us to say another couple was in and wanted to test drive the same vehicle so my husband told him we had already made the deposit and were coming that afternoon to pick it up - we were baffled by the call!! Keegan said he'd call us back shortly but after 2 hrs. and us needing to make the 1 1/2 hr drive, we decided to call him. That was when he told us he had sold it to the other couple ...... UNBELIEVABLE!!! We were in a restaurant at the time and my daughter & I clearly heard the conversation - he spoke in a rude and demeaning tone and his reason was that those customers had been there and we weren't. I called Mike immediately to see if this was for real, and he was sick about it & frantically trying to find us another vehicle! Our Son (who purchased 2 new trucks from them in 2015) called Keegan for an explanation and was told we had been asked for a deposit the day before so they would hold it for 24 hrs. and we had declined! That was a lie - it wasn't even offered to us! Needless to say, the employees at CNH are being made aware of this and our son already moved to Auto clearing for service! It was a very disappointing experience but we are now the Happy Owners of a Jeep Grand Cherokee, thanks to the awesome staff at Auto Clearing, Saskatoon! We will drive out to Rosetown with a thank-you gift for Mike Kidd for his effort!! He did his best! More
by MR497
Employees Worked With
Keegan McAvoy, Mike Kidd
August 31, 2015
2015 Dodge Journey I first emailed the dealership looking for a Dodge Journey they had advertised. I soon after received a call from Mike Kidd and he asked me what type I first emailed the dealership looking for a Dodge Journey they had advertised. I soon after received a call from Mike Kidd and he asked me what type of vehicle I'd like. I figured I only could afford used but Mike explained that I could get brand new for what I wanted to pay! I came out as soon as I could and Mike stayed late. I came back the next day to sign the papers. Unbelievable service from Mike who went above and beyond to make me happy and also great service from Derek who dealt with the finances. I've already highly recommend the dealership!!! Will definitely be going back!!! More
by Cara
Employees Worked With
Derek LeBlanc, Mike Kidd
August 14, 2015
Truck purchase We were very impressed with the excellent customer service we received from Stephanie. Everyone at the dealership was very helpful and friendly. We go We were very impressed with the excellent customer service we received from Stephanie. Everyone at the dealership was very helpful and friendly. We got an excellent trade in price and were very happy with the deal and purchased our new truck. We waited for it to be cleaned up before we drove it home and Stephanie also took the time to explain the electronics and how everything worked from pairing phones to the navigation system before we left. More
by Al&Lorey
Employees Worked With
Dana Gerow, Stephanie Wolanuk
July 20, 2015
new truck purchase Excellent customer service. Warm & friendly customer / dealership relationship. Super helpful and very informative & knowledgeable. The whole experien Excellent customer service. Warm & friendly customer / dealership relationship. Super helpful and very informative & knowledgeable. The whole experience with those involved, and the dealership...they seemed to go that extra step to ensure things were correct and that this is what we wanted, not what they could sell us or what they had on the lot at that time. Even the receptionist at the front seemed to ensure that we were comfortable and if any of the staff we were working with was busy at the time she made sure we knew what was going on and why there was any sort of a delay. Our team consisted of Keegan McAvoy,Mike Kidd, Dana Gerow and Candice at the front desk. What a team! Way to go guys (all of you) you were wonderful, and a pleasure to do business with. Thank you from Makayla & Chris Christopherson More
by Makayla&Chris
Employees Worked With
Keegan McAvoy, Candace Locheed, Dana Gerow, Mike Kidd
July 17, 2015
New Vehicle Purchase We were very impressed with our salesman. He took time to look after us when he was extremely busy. There was no pressure to buy and after our purch We were very impressed with our salesman. He took time to look after us when he was extremely busy. There was no pressure to buy and after our purchase he was willing to answer any questions that we had. The vehicle when we went to pick it up was clean and ready to go when they said it would be. More
by Dave & Barb
Employees Worked With
Keegan McAvoy, Derek LeBlanc, Matt Choumont, Laureen Ortlepp
July 15, 2015
Worst customer service ever on the "sales end" Sales guy was pretty useless, showed none of the features of truck, was a Friday told to come back Monday, Never got truck till tue Sales guy was pretty useless, showed none of the features of truck, was a Friday told to come back Monday, Never got truck till tue More
by dodge15
Employees Worked With
Matt Choumont
July 13, 2015
Customer Sevice . Stephanie was a very great girl to help us pick our Jeep.She was lots of fun.and all round Great sales Lady..Will deal with her again. Nola and D Stephanie was a very great girl to help us pick our Jeep.She was lots of fun.and all round Great sales Lady..Will deal with her again. Nola and Darryl Norrish More
by Jeepso
Employees Worked With
Dana Gerow, Stephanie Wolanuk, Scott Knezacek
July 05, 2015
Great customer service This dealership has the best customer service I have ever seen at a dealship. I would recommend mainline to anyone in the market for a vehicle. This dealership has the best customer service I have ever seen at a dealship. I would recommend mainline to anyone in the market for a vehicle. More
by Kternes
Employees Worked With
Keegan McAvoy, Dana Gerow, Mike De Coninck Smith, Stephanie Wolanuk
June 26, 2015
Amazing service, and excellent people! I have personally done bussiness several times with Bob Bodnarchuk, and will continue to support him and his team for many more years! Thanks for the I have personally done bussiness several times with Bob Bodnarchuk, and will continue to support him and his team for many more years! Thanks for the excellent service!! More
by Colin Schneider
Employees Worked With
Bob Bodnarchuk, Derek LeBlanc, Matt Choumont
June 20, 2015
Love the truck We would recommend this dealership. The staff were courteous, respectful and helpful. The stock selection was good and the price was where we thought We would recommend this dealership. The staff were courteous, respectful and helpful. The stock selection was good and the price was where we thought it should be. More
by Retired
Employees Worked With
Bob Bodnarchuk, Derek LeBlanc, Mike Kidd
