Maclin Ford

Service department review Jim Smith had to hunt down an intermittent problem with a seat heater in my F150 truck. Being intermittent is often a very difficult task to find the Jim Smith had to hunt down an intermittent problem with a seat heater in my F150 truck. Being intermittent is often a very difficult task to find the source of the problem but Jim and his technical crew dug deep and solved the problem. He was very fair in pricing the total repair and was extremely personable to talk with on the job. This is the quality of service that keeps a customer coming back to Maclin Ford for both service and new vehicle purchases. Thank you Jim for looking after our vehicles. More

Recent The Works Package I booked in on a Friday with a request to wait while they did the service. Time was bang-on, one hour. Got in, got out in timely manner. Service perso I booked in on a Friday with a request to wait while they did the service. Time was bang-on, one hour. Got in, got out in timely manner. Service person personally delivered the work order and results of the inspection, with a few recommendations. More

Good service Got a 2017 Ford Escape as a loaner, did not have chance to drive it much but everything was done when I showed up to pick up my vehicle. Better exper Got a 2017 Ford Escape as a loaner, did not have chance to drive it much but everything was done when I showed up to pick up my vehicle. Better experience this time than my last service. More

Honest, Fair and Trustworthy In an attempt to upgarde our 2 Ford vehicles; we embarked on a journey of number crunching and vehicle matching. Having a set price in mind for the v In an attempt to upgarde our 2 Ford vehicles; we embarked on a journey of number crunching and vehicle matching. Having a set price in mind for the vehicles Mr.Jon Kirby matched our price with the upgarde options we desired. The communication was honest and fair with no 'smoke in mirrors' - the way it should be! More

No pressure It's been 17 years since the last time I purchased a new vehicle. I researched both the dealership and the vehicle I was interested in. Both had good It's been 17 years since the last time I purchased a new vehicle. I researched both the dealership and the vehicle I was interested in. Both had good recommendations. Yet I must admit to being nervous when I took the test drive. I was a bit overwhelmed with all of the new technology. But Bill Proulx was very patient with me and answered all of my questions. I never felt pressured into getting any features I didn't want. Overall, I would rate my experience as excellent. The entire team: Bill Proulx, Kim Power and Kelly Kaufmann, were professional, courteous and honourable. More

dealership will not stand behind salesman word very poor customer service they will say anything to get your money then they will give you all the excuses why its not their problem I would hig very poor customer service they will say anything to get your money then they will give you all the excuses why its not their problem I would highly recommend not to buy from MACLIN ford got the truck from them and had it serviced some where else so they will not stand behind their sales staff promises [ a set of free brakes] DO NOT BUY FROM MACLIN FORD More

Giving back I was lucky enough to score a 2016 Focus RS from Maclin that is in big demand. The management team decided to give $5000 of the car sales proceeds to I was lucky enough to score a 2016 Focus RS from Maclin that is in big demand. The management team decided to give $5000 of the car sales proceeds to a local charity. I'm impressed Maclin. I'll be back to buy my next Ford F-150 !! More

Friendly service Thanks for great service. Delivered our car to us, and we live outside of city limits. Just waiting on cap for one of our rims and then everything wil Thanks for great service. Delivered our car to us, and we live outside of city limits. Just waiting on cap for one of our rims and then everything will be perfect! More

Great people - worked hard The sales team was great - Jon Kirby worked hard for my business. Was happy with the deal I struck - price was fair, and I had a difficult situation w The sales team was great - Jon Kirby worked hard for my business. Was happy with the deal I struck - price was fair, and I had a difficult situation with my trade-in. Jon never got frustrated, and continued to try and get a deal that would work for me. I would recommend Jon. More

Fantastic experience, seamless process! I have to write a raving review for Roman, Kelly, and Candace - what an awesome team! Most people have a chip on their shoulder about car salesman and I have to write a raving review for Roman, Kelly, and Candace - what an awesome team! Most people have a chip on their shoulder about car salesman and dealerships and I have to say, this was THE smoothest vehicle buying experience I've experienced in a LONG while! Roman INSTANTLY reached out to me about a web inquiry on a Flex and went insofar as to make me a personalized "walk around" video of the vehicle to save me time and further peak my interest. I was direct and knew exactly what I wanted and upon outreach, Roman and I worked out an arrangement on the new Flex without a hiccup. Kelly facilitated the transaction on my Trade-in and Candace put together all the paperwork and financials, and less than 24hours later I am a proud owner of a new Flex with some awesome bells and whistles. The service and promptness at Maclin was amazing and I could not have asked for a smoother no-BS experience! Thank you to these wonderful individuals at Maclin for making my weekend! Knock out job, team! More