Macleod Trail Toyota formerly Heninger Toyota

I was at your service station today to get my vehicle serviced. I found the behaviour of the girl (siting at the front desk inside the waiting area) very rude and unprofessional. I was waiting for my v serviced. I found the behaviour of the girl (siting at the front desk inside the waiting area) very rude and unprofessional. I was waiting for my vehicle to be serviced and wanted to have some coffee. I checked the coffee pot that was empty with few drops of old coffee. I went to that lady at the front desk (inside the waiting area). She looked at me but didn’t respond at all. I asked her could I get some coffee please? She didn’t even looked at me and rudely said go get from the coffee pot. I told the pot was empty. She replied that she will look into it. After about half an hour and she removed the coffee pot and never brought it back. Probably she was very busy chatting and having good time with other staff members. I felt it shameful for me or any other customer and thought I could have got coffee from out side rather than going through this kind of humiliation. I have experience going to Honda, Ford and more in the past but never had this kind of bad experience and bad behaviour towards customers. Very cheap and and unprofessional. More

I had a wonderful experience with Cynthia Pineda purchasing my new Highlander XLE. We were in the show room for 20 mins already and she was the only one who approached and accommodated us. The proce purchasing my new Highlander XLE. We were in the show room for 20 mins already and she was the only one who approached and accommodated us. The process was stress free and pleasant. She was very thorough and knowledgeable and gave suggestions according to our needs. She was able to find me a vehicle that suited my needs. Ken Huang the "Finance Manager, Heninger Toyota" was also so accommodating, easy to work with and super friendly. He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Garth Bailey; Delivery Specialist was also the best. He knows everything that we need to know about the car that was being purchase. He set up everything that needed to be set up in my car while explaining all important info about Toyota Connect for safety and convenience. Over all-Great service and they know they’re stuff. More

Monique Mercado is a fantastic product advisor! I couldn’t have found a better person to help me out. Full transparency. Kept her word. Didn’t over promise. She was very honest and made me feel com I couldn’t have found a better person to help me out. Full transparency. Kept her word. Didn’t over promise. She was very honest and made me feel comfortable throughout the entire process. Will definitely recommend her to my friends and family members. More

5 stars! I would definitely recommend Cynthia Pineda. Not only we get a great deal, she was very easy to work with and made the process simple and fast. I would definitely recommend Cynthia Pineda. Not only we get a great deal, she was very easy to work with and made the process simple and fast. More

Heninger Toyota made for a great experience for the second time around buying a vehicle! Agi (sales) Lee(finances) 10/10 were amazing. The both of them were phenomenal with the quick process of getting second time around buying a vehicle! Agi (sales) Lee(finances) 10/10 were amazing. The both of them were phenomenal with the quick process of getting me my 2022 TRD Off-Road Tacoma! I appreciate how much hard work they both did and I’ll be back for a third time when I’m ready! I’ll be sending friends and family to Heninger Toyota! 10/10 great team, Heninger! More

THANK YOU. .Heninger toyota for such a wonderful car deal and good price! especially to Mrs. Cynthia Pineda (product advisor) to our new 2022 toyota rav4 xle..lo .Heninger toyota for such a wonderful car deal and good price! especially to Mrs. Cynthia Pineda (product advisor) to our new 2022 toyota rav4 xle..love it!👍👍👍 More

Top Toyota dealer with top service in Calgary! My experience was perfect from start to finish. My experience was perfect from start to finish. More

I was contacted to purchase a vehicle that I inquired about. After going back and forth for a few days with Monique Mercado via text crunching numbers etc, she called me and told me the only way they wou about. After going back and forth for a few days with Monique Mercado via text crunching numbers etc, she called me and told me the only way they would sell me the car would be with a 7700 dollar accessories package extended warranty and etc due to it being a seller's market, and if I wanted one without the accessories package I would have to do a factory order. The vehicle hasn't even landed at the store. CROOKS IS ALL I HAVE TO SAY. More

waited for 7 months but Cynthia made sure we got what we want and Sean works hard on those numbers. Thank you! want and Sean works hard on those numbers. Thank you! More

I searched the product advisor on Heninger’s website. “Agi”, Heninger’s leasing director is very disrespectful and unprofessional. I was at Heninger Thursday night & she was talking rather loud. She was “Agi”, Heninger’s leasing director is very disrespectful and unprofessional. I was at Heninger Thursday night & she was talking rather loud. She was yelling very inappropriate things to her manager. I could not believe what I heard. I will be taking my business elsewhere. Heninger is a zoo even when it is not busy. More