Macleod Trail Toyota formerly Heninger Toyota
C, AB
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Poor service I went to trade in my Tundra for a new one, I spent 45 minutes with 2 sales persons that they didn’t know much about the truck or where to look . Then I went to trade in my Tundra for a new one, I spent 45 minutes with 2 sales persons that they didn’t know much about the truck or where to look . Then another 30 minutes with a third sales representative who was knowledgeable and took all the necessary information from me , promised me to get back to me. I never heard from him . Went to another dealer and in one hour I traded my truck for a new one and got a much better price for my trade . More
Excellent service I got my RAV4 yesterday. I must say they have excellent customer service. Jay and Peter helped me a lot, This is my first time to buy a Toyota car, J I got my RAV4 yesterday. I must say they have excellent customer service. Jay and Peter helped me a lot, This is my first time to buy a Toyota car, Jay explained all the details of the car, especially the security features this car has equipped. The test drive was very smoothy and satisfy. Jay also explained details of the different payment options, he is very resourceful and patient. Peter made sure we got the best rate and also explained and helped me to choose the maintenance package and payment option that fits me. All the process were very smoothy and transparent. There's no hidden fees. Another plus, they also help you to register the car and get the plate, this is not the case for my previous dealer. Definitely highly recommend Jay and Peter when you need a new car! More
Anne Reyes is the Best!!! since 2013 Ive been dealing with Anne Reyes.She is exceptional from all Product Advisor Ive dealt before. I already purchased/leased 4 vehicles from h since 2013 Ive been dealing with Anne Reyes.She is exceptional from all Product Advisor Ive dealt before. I already purchased/leased 4 vehicles from her at Heninger Toyota.She will explain all the things you have to understand with peace of mind. Cris woo will explain all the financing sides. More
chris woo and justin yang we got exceptional service from Chris Woo and Justin Yang. Overall very satisfied with their service and will definitely refer them to anyone looking we got exceptional service from Chris Woo and Justin Yang. Overall very satisfied with their service and will definitely refer them to anyone looking for a Toyota. More
amazing experience Our experience was amazing, less than a week when we applied for our new vehiclw purchase we already got it! Son Diep and Elaine from the finance were Our experience was amazing, less than a week when we applied for our new vehiclw purchase we already got it! Son Diep and Elaine from the finance were very welcoming and helpful. Our new Vehicle and its feauture was well introduced to us and demonstrated. Good job team heninger toyota More
Great experience and awesome staff So glad that finally we had our brand new Toyota Highlander that we been dreaming of, thanks to an awesome staff Anna and Elaine for guiding us to get So glad that finally we had our brand new Toyota Highlander that we been dreaming of, thanks to an awesome staff Anna and Elaine for guiding us to get a good deal on our Toyota Highlander. More
Pleasantly surprised with the level of services provided I would like to thank Justin Yang and Ken Huang for making my car purchase experience so pleasant. Excellent service, great knowledge of the process, I would like to thank Justin Yang and Ken Huang for making my car purchase experience so pleasant. Excellent service, great knowledge of the process, ease in dealing with various requests and issues, quick responses by email, phone and text, even late in the evening - I gotta say I am impressed. Would definitely recommend this dealership to others. Keep up the good work! More
Excellent Customer Service. Service I received from Justin and Jordan was excellent. They went out of their way to ensure that I was happy with the Jeep and they continued to Service I received from Justin and Jordan was excellent. They went out of their way to ensure that I was happy with the Jeep and they continued to follow up with me to ensure I was happy with everything. I was surprised and pleased how they helped ensure the process went smoothly. Justin was great to deal with. Knew what I was wanting and was not a pushy salesmen. Took the time to listen and understand the customer. Well done Heninger Toyota. More
Easy Process Jay was helpful and up front when it came to getting me in my new 4Runner. He knew what he was doing and was able to help me breeze through the buying Jay was helpful and up front when it came to getting me in my new 4Runner. He knew what he was doing and was able to help me breeze through the buying process with no "sales" run around. When Chris took over to finalize the paperwork, he also did an exceptional job at getting the deal done. More
Best experince in Heninger We purchased our first new car in Heninger Toyota. Jay Jiang has been so nice and patient no matter how many questions we asked about the product feat We purchased our first new car in Heninger Toyota. Jay Jiang has been so nice and patient no matter how many questions we asked about the product features. He offered excellent sales service. We were also impressed by other staff in the company, including Sales manager Ken Huang, Finance Director Elain Zhu and Marketing director, etc. I would highly recommend Heninger team to everyone.. More




