Lounsbury Moncton

Service desk experience The worker(Steve) at the service desk has advanced knoledge and exceptional customer service, rarely had good service lime that at any car dealership, The worker(Steve) at the service desk has advanced knoledge and exceptional customer service, rarely had good service lime that at any car dealership, helped me with anything I needed! 10/10 More

Poor Service just for oil changer Bought new Trax and offered free oil change. Waited for over two hours and left with no oil change. Nothing is free at Lounsbury Moncton . Bought new Trax and offered free oil change. Waited for over two hours and left with no oil change. Nothing is free at Lounsbury Moncton . More

Never again This place is the worst place ever...I will never buy there again. It's been trouble since day 1 and my sales guy don't seem to know much. I regret bu This place is the worst place ever...I will never buy there again. It's been trouble since day 1 and my sales guy don't seem to know much. I regret buying though them!! More

Why I bought my second Dodge at Chevy Dealership. Best dealership in Moncton hands down and I am going to tell you why. I'm not a Chevy guy...I prefer the Dodge. I've also had a few Honda vehicles Best dealership in Moncton hands down and I am going to tell you why. I'm not a Chevy guy...I prefer the Dodge. I've also had a few Honda vehicles (we purchased a 2014 CRV last year new from Moncton Honda).I've researched and shopped at all the dealerships in the Moncton area and beyond. Lounsbury gives satisfaction no matter what brand of vehicle you are into. In particular, my salesman James Small was especially helpful. There was no pressure, just honesty and a drive to satisfy the customer. This guy has been doing this for a long time so there was no "smoke and mirrors"...good salesmen know that it is important to satisfy the customer, support the product they are selling and do whatever it takes to send the customer away happy. He understands that this is not the last vehicle we will own and if we are happy, we will come back to the dealership in the future. Second to our home, vehicles are the most important asset we can own. We need to get to work, meet appointments, take our kids to functions, go to the store for bread or explore the countryside on a fun road trip. Lounsbury has this understanding. They back up what they are selling no matter the brand. I bought a 2012 Dodge Challenger from Lounsbury, used with 33,000km on it. I always buy "new used". I've been looking for this particular car for a long time. Within 5 days the vehicle had a problem unrelated to Lounsbury or Dodge. I was taken care of in an immediate fashion. My car was returned better than new in a short period, (big thanks to the detailing man over there, I forget his name but this guy is good! I'll being going back in the spring for a detail, shampoo and wax!). To be frank, we are very familiar with the Dodge, Hyundai and Honda dealerships in town. We guarantee you will not find a better car buying experience anywhere in this area. Almost two years after buying our 2014 CRV, we are still dealing with Honda about an VTC actuator problem...on a brand new vehicle! No results, just an answer that a new part is being manufactured. Not sure who the guy is we talk to because after we signed the papers, Moncton Honda was not "available" much and though they have popcorn on site...some things are more important. Lounsbury is available. James Small is your man! Thanks to the team over there, Marc LeBlanc More

Excellent trustworthy salesman, so happy with my purchase I have purchased now three cars and I am extremely happy with my new car. James Small is a informed, wants you to get what you want and extremely trus I have purchased now three cars and I am extremely happy with my new car. James Small is a informed, wants you to get what you want and extremely trustworthy. Happy, Happy, Happy.:) More

First Time Buyer Satisfaction In your life you go through different levels of commitment and growth, family structure, success and financial stability. All bring levels of anxiety In your life you go through different levels of commitment and growth, family structure, success and financial stability. All bring levels of anxiety and at times stress. Being a first time 'Brand New Car' buyer it was very overwhelming for me. Having the support from a great Sales employee made the difference. I felt very appreciated and welcomed within Lounsbury Chev and it was all due to the level of customer service and dedication to making the experience a good one. Thank you to James Small and his team for making my experience one I will boast about. More

worst place ever This is the worst place ever brought my car in a day early so they could start it early Monday morning .... comes to 4 on Monday and they don't have t This is the worst place ever brought my car in a day early so they could start it early Monday morning .... comes to 4 on Monday and they don't have time to do my car like this is ssoooo unprofessional it is unreal More

Very friendly, efficient service, went out of their way to make us feel welcome, answered our questions promptly. Explained everything clearly and kept us informed on all developments regarding our purcha to make us feel welcome, answered our questions promptly. Explained everything clearly and kept us informed on all developments regarding our purchase. More

I have bought 4 vehicles from James Small since I moved to Moncton and it is an absolute pleasure to deal with him..He has knowledge and has a no pressure laid back attitude and is always their to say hi w to Moncton and it is an absolute pleasure to deal with him..He has knowledge and has a no pressure laid back attitude and is always their to say hi when he see's me in service..I needed a car one day and their were no rentals available and he loaned my husband and I his own truck..Our car wasn't going to ready that day and he called us and said not to worry and to keep his truck over night and he would make arrangements for a vehicle for himself to get home..We would highly recommend Mr Small to all our family and friends.. More

Purchased a 2010 Corvette Coupe, Torch Red, VIN #1G1YG2DW9A51101155 AND ASKED ABOUT THE CONDITION AND WAS TOLD GREAT SHAPE ONLY TO FIND OUT USING CARFAX THAT THE CAR HAS BEEN INVOLVED IN 2 ACCIDENT #1G1YG2DW9A51101155 AND ASKED ABOUT THE CONDITION AND WAS TOLD GREAT SHAPE ONLY TO FIND OUT USING CARFAX THAT THE CAR HAS BEEN INVOLVED IN 2 ACCIDENTS IN MAINE AND BOTH WERE NEVER DISCLOSED. BE CAREFUL WHAT YOU BUY AND DON'T EXPECT HELP FROM THE MANAGEMENT. More