Lone Star Mercedes-Benz

We purchased our 2008 Smart from Lone Star Mercedes. Everything was fine with the sale. It's their service department that consistently failed us. Poor communication, high prices and unable to service t Everything was fine with the sale. It's their service department that consistently failed us. Poor communication, high prices and unable to service the car. Repeated attempts to fix the rear hatch lock, seat belt return mechanism and squealing fan motor. They honestly said "we don't know how to fix it". I'm assuming their focus was on the Mercedes and not the smart cars. I would not purchase from this company again. More

I visited Lone Star Mercedes to upgrade my vehicle. I'm in sales so it was starting to get a bit embarrassing driving a 5 year old car around to see potential clients. I'm so thrilled because I used to dri in sales so it was starting to get a bit embarrassing driving a 5 year old car around to see potential clients. I'm so thrilled because I used to drive a 5 year old Toyota, and for around the same financing payments I'm now driving a 2 year old GLK. Couldn't be happier. Sales guy was friendly, knowledgeable and patient, and the financing department was helpful and thorough. More