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Lockwood Kia
Oakville, ON
574 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 574 reviews
January 29, 2016
Jon Balfour Service excellent :) Jon is the one of the reason that makes this dealership is no one in customer service. way to go Jon. Very cooperative person. Ayaz Jon is the one of the reason that makes this dealership is no one in customer service. way to go Jon. Very cooperative person. Ayaz More
by Ayaz
Employees Worked With
Jon Balfour
January 23, 2016
Quick, Helpful Service! My experience was very good...Jack (sale rep) and Michael Holguin (financial service manager) were able to answer my questions, give advice and delive My experience was very good...Jack (sale rep) and Michael Holguin (financial service manager) were able to answer my questions, give advice and deliver my car very quickly to suit my needs! Trent was very helpful fixing a SeriusXM issue too! Thanks guys!! More
by Cory Herbert
Employees Worked With
Trent Flack, Jack Wang, Michael Holguin
January 18, 2016
Great experience! I went in knowing I needed a new car, but just to look, and ended up making a purchase. Very happy with all the staff I encountered. Michelle in sales I went in knowing I needed a new car, but just to look, and ended up making a purchase. Very happy with all the staff I encountered. Michelle in sales and Michael in finance were both new to this dealership, but knew what they were talking about. They took the time to find out what I needed and to make sure it fit my budget. Michael went over a number of options for coverage packages and made sure I understood what was included. I also appreciated how thorough Dave was going over all the features of my new Kia Rondo when I picked it up. More
by RedRondo
Employees Worked With
Dave Moore, Michael Holguin, Michelle Wolfe
January 12, 2016
Great sales person! Needed a new car in 48 hours at the right price and they made it happened. The sales person was really nice and they met my price. The colour and mode Needed a new car in 48 hours at the right price and they made it happened. The sales person was really nice and they met my price. The colour and model. When we picked up the car the sales person was very thorough in explaining the car. More
by Daniellep1
Employees Worked With
Dave Moore
January 11, 2016
Used Kia Soul Had worn out our car, so dropped into the local KIA Dealer and spoke with Charles. Found a great USED 2015 Kia Soul that I went home with. Great veh Had worn out our car, so dropped into the local KIA Dealer and spoke with Charles. Found a great USED 2015 Kia Soul that I went home with. Great vehicle, good dealership. Thanks, Lockwood KIA, Oakville. More
by Oakville Car Buyer
Employees Worked With
Trent Flack, Charles Divita
January 04, 2016
Great staff all around! Had the pleasure of working with Kendra, who helped me find the perfect car that worked with my budget. She was friendly, caring, and honest, and I wo Had the pleasure of working with Kendra, who helped me find the perfect car that worked with my budget. She was friendly, caring, and honest, and I wouldn't hesitate to purchase from her again! More
by Linds
Employees Worked With
Trent Flack
December 21, 2015
Amazing This dealership seriously took the stress out of buying a vechile. The whole process was done fast i got a great price on the vechile and a great rat This dealership seriously took the stress out of buying a vechile. The whole process was done fast i got a great price on the vechile and a great rate on my finace. Charles and Trent were absolutely great to deal with, very professional and went out of their way to make sure we were happy with our trade in and vechile purchase. I highly recommend Lockwood kia. I will definitely be returning here to purchase my next vechile. More
by pauline123
Employees Worked With
Trent Flack, Charles Divita
December 07, 2015
Fantastic Customer Service My experience at Lockwood Kia was a fantastic one. I am very happy with my 2016 Kia Soul. In the past I have found the process of purchasing a car My experience at Lockwood Kia was a fantastic one. I am very happy with my 2016 Kia Soul. In the past I have found the process of purchasing a car a bit stress educing, Jack was professional, knowledgeable and accommodating. I felt confident and comfortable as he assisted me in picking out the right vehicle. I have/will continue to recommend Lockwood Kia to others looking for a new or used vehicle, and I myself will continue to visit Lockwood for servicing and when I'm ready for my next car. Thank you Michael and Jack. More
by KLeighP
November 19, 2015
Terrible sales and customer service experience With my new purchased 2016 Kia Sorento, the body lines do not match up where the driver’s door meets !!The bottom half of the rear edge of the left fr With my new purchased 2016 Kia Sorento, the body lines do not match up where the driver’s door meets !!The bottom half of the rear edge of the left front door sticks out and I couldn't get it fixed at your Lockwood Kia service after 3 attempts. This is a big deal to me on a brand new $30k car. After a month and bringing car to the service 3 times, I am told that couple of inches is acceptable both from Lockwood Kia and Kia Canada customer servise. They expect me to accept this and I have questions for them. What else acceptable on Kia cars? What does bumper to bumper warranty means? Stay away from Kia.They can't even adjust a door. More
by Kaan
Employees Worked With
Jon Balfour, Jack Wang
November 09, 2015
Excellent Excellent Service I recently worked with Micheal to purchase a vehicle for my Company following a glowing recommendation from a relative. The whole exercise was a joy. I recently worked with Micheal to purchase a vehicle for my Company following a glowing recommendation from a relative. The whole exercise was a joy. Never any stress. Never any worry. From the initial inquiry right through to the very comprehensive and personal handover nothing was too much trouble. The cliche is that buying a vehicle is a stressful ordeal but not in this case. I am very happy to recommend Micheal Defreitas and Lockwood Kia. I cannot thank him enough for his knowledgeable advice and patience. John. More
by John W
Employees Worked With
