Lockwood Kia

Great People Great Service So I was looking for a new car and came to Lockwood Kia. I emailed about a test drive on a Sunday and Logan got back to me that day after hours. He wa So I was looking for a new car and came to Lockwood Kia. I emailed about a test drive on a Sunday and Logan got back to me that day after hours. He was very informative about the cars I was looking at and gave every detail he can. So I came in to test drive and he was very professional and friendly. He sat me down and gave me all the details again and answered ally questions as a first time buyer. So after talking to Logan I decided to go for it and got a 2018 Kia LX+. The car was amazing and was the perfect fit for me, then on delivery it was delayed so Logan did everything he can to make it right. He went out of his way and made the whole situation easy and painless when buying my first car. I would recommend him and Lockwood Kia, they are great people who don't try and sell you just a car they work with you and deliver the best customer service I have seen in a long time! More

Surpassed My Expectations I couldn't be happier with the outcome of my purchase and overall experience with the dealership, Janel, Armando and Yannick took excellent care of m I couldn't be happier with the outcome of my purchase and overall experience with the dealership, Janel, Armando and Yannick took excellent care of my needs and went above and beyond in accommodating late appointment times as I was coming from out of town. Yannick was a pleasure to deal with and very knowledgeable about the vehicle I was interested in. Janel negotiated a fantastic finance interest rate on my behalf and I am deeply appreciative of her efforts. Armando was very helpful throughout the entire process and made it simple to do business with the dealership. I am thrilled with my Optima and look forward to many years with it. More

Amazing service I wanted to thank Charles on his excellent Customer Service, along with helping me find the right car. I couldn’t be happier with my 2019 Forte! I wanted to thank Charles on his excellent Customer Service, along with helping me find the right car. I couldn’t be happier with my 2019 Forte! More

Great experience From our first contact with Lockwood Kia and Yannick, our car buying experience was incredibly positive. Frankly, we were dreading the process due to From our first contact with Lockwood Kia and Yannick, our car buying experience was incredibly positive. Frankly, we were dreading the process due to a bad car-buying experience we had several years ago. Much to our pleasure Yannick was low key and understanding of our nervousness. He provided information in a straight forward, personable way. We went into Lockwood looking for a used Optima. Yannick showed us a few other options including the 2018 Demo model - that we finally purchased. We were very open with Yannick about the fact that we were looking at a couple of different vehicles including one in particular that was at another dealership. Yannick was very professional about discussing the pros and cons of the other non-Kia vehicle we were considering. During our discussions/negotiations, Michael Holguin also worked with us to provide, pricing and financing options. Michael was straight-forward, enthusiastic and understanding with us as we discussed our options. Finally, Janel walked us through our warranty options and finalized our paperwork. Her friendly, professional approach provided the our final assurance that we had made the right decision in purchasing from Lockwood Kia. More

Amazing Customer Service I wanted to thank Calvin Rybak on his excellent Customer Service, along with helping me find the right car. I purchased a 2013 Kia Sportage. After t I wanted to thank Calvin Rybak on his excellent Customer Service, along with helping me find the right car. I purchased a 2013 Kia Sportage. After the sale Calvin came to where I live Brampton to pick up my vehicle as it needed a little more Service. They came to me as to save me the trouble. Excellent. I want to thank also Armando Sy as I had a request and all my expectations were highly met with excellent Customer Service. And lastly Jenel Hernandez, helping us with our Warranty, to give us reassurance we are covered in all aspects of our vehicle. Lockwood has an amazing team. And in today's fast pace society this team made purchasing my vehicle so enjoyable. It's all in the Customer Service . Highly recommend Lockwood Kia to family and friends. Love my Kia More

Stellar Service This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and a new car More

A great experience Janel was a pleasure to work with. She is knowledgeable, responsive and positive. Of all the cars I’ve purchased, this has been my best experience ove Janel was a pleasure to work with. She is knowledgeable, responsive and positive. Of all the cars I’ve purchased, this has been my best experience overall thanks to her. Lockwood Kia is great More

Always a pleasure working with a GREAT TEAM!!! This is my second time dealing with Chris Guidotti. He helped me with my purchase of my first 2013 Kia Sorento LX. He was so helpful and the experie This is my second time dealing with Chris Guidotti. He helped me with my purchase of my first 2013 Kia Sorento LX. He was so helpful and the experience was so great. Even after that purchase, I called Chris for general questions that arose through the years. He was always willing to help me out. His great customer service and knowledge always stuck with me that I returned to him and he helped me again with my next purchase of my 2019 Kia Sorento EX Premium. This experience again was nothing but great! I recommended others to him and will continue to do so! More

Excellent customer service, great transaction. Smooth new car purchase transaction. I would recommend Kia, and Lockwood. Everything went smoothly, and I was very pleased with the whole experience Smooth new car purchase transaction. I would recommend Kia, and Lockwood. Everything went smoothly, and I was very pleased with the whole experience. I would recommend Kia. More

Amazing team at Lockwood. Searching for a new car is never an easy process. As someone who didn't know much about the car buying process, I was super lucky to find Lockwood Kia Searching for a new car is never an easy process. As someone who didn't know much about the car buying process, I was super lucky to find Lockwood Kia on my search for a new-to-me car. I worked with Jake first who showed me the car I inquired about. Was very transparent sending me the files and work order on the car. Took the car for a test drive, and I knew it had to be mine. I then met Janel. She was very helpful and worked very hard to get me the best rate with my situation. She was very personable and always willing to answer my questions. It was exceptionally helpful as I am an out-of-town buyer. I am very grateful to both Jake and Janel for being soo great to work with and helpful. I would definitely recommend my friends and family to get their next car at Lockwood through Jake and Janel. More