Lockwood Kia

I went to this dealership because of great experience at the Lockwood Chrysler location but, without a doubt, the worst new car purchase and follow-up experience from Sales, Finance and Service I've had in the Lockwood Chrysler location but, without a doubt, the worst new car purchase and follow-up experience from Sales, Finance and Service I've had in 35+ years of buying cars. I purchased a prior year model and could have gone to other area dealerships for same vehicle. The Lockwood KIA sales team "advised" me not to because area dealers were selling prior rentals only to find out the vehicle I purchased was a prior rental; Lockwood KIA not willing to adjust purchase in any way. Vehicle also didn't come with a second/spare key. When dealership couldn't find it, they told me I'd have to pay $750+ for the key. After some "haggling", dealership agreed to provide the key at no charge but Its now been near two months and still haven't received the second key. 99.9% certain I'll never never purchase from this location again and very leery of servicing the car here given the limited/unpleasant experience(s), to date, trying to get the second key from them. More

Had a great experience today with Taylor. She was prompt in her quote for a job I needed done, got back to me quickly when I emailed her and she even took the time to explain the brake down of the bill as I in her quote for a job I needed done, got back to me quickly when I emailed her and she even took the time to explain the brake down of the bill as I had sent her 2 separate po#'s. Thanks for your professionalism. PS I work for another dealership. Craig More

First, on behalf of my elderly Dad who has both physical and language challenges, I'd like to express my sincerest thanks for the patience and professionalism of Mike De Freitas and Mike Holguin. Second, it and language challenges, I'd like to express my sincerest thanks for the patience and professionalism of Mike De Freitas and Mike Holguin. Second, it was because of this respect given to my Dad after his many trips into the showroom that brought my husband and I into Lockwood. Lastly, Charles' amazing patience lead us to purchasing our Telluride. More importantly, Charles turned a mentally exhausting experience into a seamless process from start to finish. Thank you! Julia and Mike More

Colin was phenomenal. I was immediately greeted upon entry. I came to look at a used car they had for sale, and he went through numerous quotes with me. Forgot to mention he also offered me market value entry. I came to look at a used car they had for sale, and he went through numerous quotes with me. Forgot to mention he also offered me market value for my trade which was another bonus. He went through the loan as transparent as he could. From breaking down the interest rate, to showing what my principal would be paid each month. I never felt this confident in purchasing a car form Colin, and i highly recommend you pay him a visit! Thanks Colin! More

Great guy to deal with. Thanks for being so professional. Chris took the time to explain everything to me and was very helpful. Thanks Chris! Chris took the time to explain everything to me and was very helpful. Thanks Chris! More

Charles is great! He was very helpful and kind in getting us set up with our new car. Great experience all around. Thank you Lockwood. us set up with our new car. Great experience all around. Thank you Lockwood. More

Amazing place!! Chris is amazing also I bought my first car at Kia, and Chris was the one having to put up with me. For that I say that he is amazing. I am picky when it comes to cars.. an I bought my first car at Kia, and Chris was the one having to put up with me. For that I say that he is amazing. I am picky when it comes to cars.. and have to have things my way. He went above and beyond. He delivered way more than I was expecting. I am so happy to have had the chance to work with him, and now I am part of the Kia family. I will be back to buy a car when I need a new one! The price was so low compared to other places I have looked. The service was amazing!! I have already referred Chris to friends and family. Thank you Chris for the amazing work that you did! :) More

Lily and colin are fantastic, will refer them always. Helped my dad purchase a chevy cruze at lockwood kia in oakville, they both made the experience great. Helped my dad purchase a chevy cruze at lockwood kia in oakville, they both made the experience great. More

Dealing with Chris was an absolute pleasure. He didn't rush me into anything or give me the first financing offer he had. He took the time to make sure I was getting the best deal possible. He was honest rush me into anything or give me the first financing offer he had. He took the time to make sure I was getting the best deal possible. He was honest and up front about everything and I couldn't have appreciated that more! He is very knowledgeable about the whole process and never once did I feel pressured or left questioning anything. I used this dealership which is over 2 hours away, I based my decision on reviews and I am so glad I did. It was definitely worth it. He even spent his entire Friday delivering the car! More

I just purchased my very first car here at Lockwood Kia. A big thank you to Chris Guidotti for all the help and for making my experience amazing. He was very knowledgeable, friendly and great with communica A big thank you to Chris Guidotti for all the help and for making my experience amazing. He was very knowledgeable, friendly and great with communication! 10/10 recommend. More