Lexus of Royal Oak

It was great! Logan and Nicholas on the Sales team treated us like royalty, Candice and Steve in Finance were both wonderful to deal with and Lisa and Richard knew Logan and Nicholas on the Sales team treated us like royalty, Candice and Steve in Finance were both wonderful to deal with and Lisa and Richard knew their stuff in the turnover of our new car! Thanks to the team at Lexus of Royal Oak for great service and showing care and the ability to find answers for us! Well done Team!! Fred More

Their service they provided was very well, all the staff in Lexus are very friendly. Every time I come there they always welcome me. Very nice! Would recommend anyone to come here! in Lexus are very friendly. Every time I come there they always welcome me. Very nice! Would recommend anyone to come here! More

I had an excellent experience with Alvin at Lexus of Royal Oak. From the initial contact to post-sale, he consistently followed up, helped negotiate a lower price, and was always polite and friendly. I Royal Oak. From the initial contact to post-sale, he consistently followed up, helped negotiate a lower price, and was always polite and friendly. I appreciate the outstanding service and would highly recommend Alvin for anyone looking to buy a car. More

I have purchased a number of vehicles from a variety of dealerships over a few decades. My experience at Lexus of Royal Oak was the easiest and best experience I have had. My sincere "thank you" to the Sco dealerships over a few decades. My experience at Lexus of Royal Oak was the easiest and best experience I have had. My sincere "thank you" to the Scott M, Steve T and Lisa K team for their exceptional service! More

We had the chance to buy our new vehicle with Alvin. He was very patient and customer oriented. No pressure and allowed to test drive various models until we decided for the best for us. He was very patient and customer oriented. No pressure and allowed to test drive various models until we decided for the best for us. More

Highly recommend Lexus Royal Oak! We had a great experience with purchasing our first Lexus RX 350h. Our sales consultant Logan was very professional, knowledgeable and friendly. Than We had a great experience with purchasing our first Lexus RX 350h. Our sales consultant Logan was very professional, knowledgeable and friendly. Thank you to Nicolas Sage for making our new purchase as easy and comfortable as possible. Also thank you Alex and Candice from financial department. More

Kevin was excellent to work with purchasing our RX350, he made the process seamless. Everyone we interacted with at this dealer was friendly and accommodating. made the process seamless. Everyone we interacted with at this dealer was friendly and accommodating. More

Went in for service and they got me in at a convenient time slot and even got me a pedicure service from Nozomi and she did really great! I felt very important to them time slot and even got me a pedicure service from Nozomi and she did really great! I felt very important to them More

Wonderful group of people to buy a great car from. Full marks all the way around. Full marks all the way around. More

we recently purchased a new 2023 Lexus F Sport RX 350 SUV from Royal Oak from Logan who was great. At that time, Lisa Kam gave us a good briefing on the technical and technology elements of the vehicle. She from Royal Oak from Logan who was great. At that time, Lisa Kam gave us a good briefing on the technical and technology elements of the vehicle. She went above and beyond expectations when she came over on her day off to our home. Her assistance was extraordinary; her technical skills and her “soft skills” were both impressive. She answered almost all our questions and undertook to follow up on a couple of remaining issues rather than telling us that’s the way it goes. She was very patient with us and took the time to explain things that were not intuitive for us. We believe Lisa is an exceptional asset for Royal Oak Lexus and certainly makes us want to continue working with Lisa and to return for future business. More