Lexus of London - Service Centre

Great service The service team performed the regular maintenance and tire change in the planned time frame . Karen followed up on a question regarding the vehicle t The service team performed the regular maintenance and tire change in the planned time frame . Karen followed up on a question regarding the vehicle to my satisfaction. Car nice and clean as always! Front desk friendly as always! More

Amazing Customer Experience We have been customers for years and having said that you would think that the customer experience would get stale and tired, but not here. We hope to We have been customers for years and having said that you would think that the customer experience would get stale and tired, but not here. We hope to always be a customer of this dealership. The sales staff, service and even the concierges are outstanding. Never disappointed with their support on issues as they always resolved them. You just cannot go wrong here with these folks! They should be used as a model for "How to treat and service" in this industry. More

Excellent experience with no hassle I dropped into the Lexus dealer unannounced and with no appointment. I just needed to get a rear bumper light replaced. Karen was very helpful, took m I dropped into the Lexus dealer unannounced and with no appointment. I just needed to get a rear bumper light replaced. Karen was very helpful, took me in without an appointment and offered to have the car washed if I had the time. The light was fixed and the car came back sparkling clean. Great service, Thanks so much! More

Service is fast, efficient and trustworthy. It's always a pleasure getting my vehicle serviced here. Right from the first call with the receptionist to the service department. The service staf It's always a pleasure getting my vehicle serviced here. Right from the first call with the receptionist to the service department. The service staff are very knowledgable and explain what the service is and how long it will require. If it is needed I'm always offered a loaner car. When I return to pick up my vehicle, it is washed outside and the mats cleaned, which I very much appreciate. More

Service appointment Excellent all-round service. The vehicle was picked up and returned to my home, saving me the trip to and from London (1 hour each way). Excellent all-round service. The vehicle was picked up and returned to my home, saving me the trip to and from London (1 hour each way). More

Minor repair I dropped in to Lexus of London, without an appointment, to have the tire pressure checked since my indicator light had come on. The service was prom I dropped in to Lexus of London, without an appointment, to have the tire pressure checked since my indicator light had come on. The service was prompt, courteous and informative. The problem was explained and my questions were answered. Had the car washed and was out in just over an hour. More

great service from Romeo in the car service department I always receive great service from Romeo every-time I take my vehicle in to get serviced. He is very knowledgeable and keeps me at ease with me knowi I always receive great service from Romeo every-time I take my vehicle in to get serviced. He is very knowledgeable and keeps me at ease with me knowing that my car will receive quality attention at a fair price..I find my car is always completed in a timely fashion and I do not wait too long. Thanks again Romeo. More

Exemplary in every detail of customer sales and service Exemplary sales and service period ! Lexus of London is the perfect example of the pursuit of perfection. I bought my new LS 600 H from this dealer Exemplary sales and service period ! Lexus of London is the perfect example of the pursuit of perfection. I bought my new LS 600 H from this dealership and can tell you right from the front reception center to the sales department to the service department that everything right down to the final detail is completed to customer satisfaction expeditiously 100% without compromise ! More

Oil Change As always, it was a pleasure working with Karen Campbell. She exceeded expectations in providing excellent customer service and is very knowledgeable As always, it was a pleasure working with Karen Campbell. She exceeded expectations in providing excellent customer service and is very knowledgeable on questions that were asked. More

Staff is always friendly and review work to be done and cost I have bought 3 Lexus vehicles from your dealership and that speaks volumes as to why I keep returning for future purchases. Need I say more? I have bought 3 Lexus vehicles from your dealership and that speaks volumes as to why I keep returning for future purchases. Need I say more? More