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Lexus On The Park

Toronto, ON

4.7
1,361 Reviews

1075 Leslie St

Toronto, ON

M3C 2J7

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1,361 Reviews of Lexus On The Park

March 04, 2014

I always received such great servcie on any visit I have had to date at this dealership. Exceptional leadership and and quality service. Thank you More

by weston12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alistair Baxter, Brian Mitchell
Jan 29, 2016 -

Lexus On The Park responded

Thank you for such great feedback! We make sure customers are always happy! Alistair Baxter General Manager

March 03, 2014

Initially I had bad service, and was quite unsatisfied, but John De Sousa and Kevin Fam turned that around. I am extremely pleased with the great service I have received henceforth and will definitely be r More

by Hatelexusonthepark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John De Sousa, Kevin Fam
Jan 29, 2016 -

Lexus On The Park responded

I apologize that you are unsatisfied with the service initially, but thank you for giving us a chance to resolve the issue you had. We value our customers and we make sure that they leave our dealership happy and satisfied. Just give us a call if you have any concerns regarding your vehicle. It's our pleasure to serve good clients like you. Alistair Baxter General Manager

February 28, 2014

I bought a 2014 Lexus RX350 and traded in my 2009 CRV. Lazar walked me through all the steps, car features, calculations, and benefits, ... all of which helped me to make the decision to finally purchase More

by Cathyliucq2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazar Lazarovski
Jan 29, 2016 -

Lexus On The Park responded

Thanks for taking your time to write a review for us. I'm glad you had a great experience with us. Enjoy your vehicle! Alistair Baxter General Manager

February 27, 2014

Sam has been truly helpful to myself and my extended family over the past few years; we have bought 4 cars through him. He is extremely helpful, knowledgeable, friendly and most importantly straightforw More

by Moelbaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 28, 2016 -

Lexus On The Park responded

Our dealership aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We love to see you again soon. Alistair Baxter General Manager

February 27, 2014

I had no intention of buying a car when I went into the dealership, however, Nick was so informative and pleasant that I was surprised to leave the dealership having bought a new car. There was no pressur More

by SimonABerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Bales
Jan 28, 2016 -

Lexus On The Park responded

I appreciate your kind feedback. We make sure that our customers are highly satisfied with our service. Enjoy your vehicle and feel free to give us a call when you have anything that concerns your vehicle and we will be gladly able to help. Alistair Baxter General Manager

February 25, 2014

Have leased in total 9 cars over 6 years. Highly recommend. A pleasure to deal with. Very punctual and kept all promises re service and appointments promptly. More

by adgold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alistair Baxter, Mark Easton, Stephen De Castro, Brian Mitchell, Marlon Marquez, Josie Allen
Jan 28, 2016 -

Lexus On The Park responded

I am glad that we have exceeded your expectations. Thank you for your kind feedback, we greatly appreciate it. We value loyal customers like you. Alistair Baxter General Manager

February 25, 2014

After having some trouble with my Lexus, Mark took it upon himself and fixed the issue. He would call me and ask how things were or if the trouble was still there. I know when I need something Mark is th More

by danielabe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Easton, Mark Easton
Jan 28, 2016 -

Lexus On The Park responded

Our dealership aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Thanks for your kind feedback. Alistair Baxter General Manager

February 23, 2014

I HAD TO GO BACK TO WORK IN AN HOUR AND THE SERVICE WAS GREATLY DONE IN A TIMELY MANNER. THE COMPLEMENTARY MEAL AT THE CAFETERIA WAS EXCELLENT. More

by brianim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fam
Jan 28, 2016 -

Lexus On The Park responded

Great! I'm glad you enjoyed our service. Thanks for taking time to leave us a feedback. Alistair Baxter General Manager

February 23, 2014

I visited several dealerships and John was far and away the most attentive sales person. He went through the sales process at our pace, answered all of our questions and was very flexible with our schedul More

by dzietsma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
Jan 28, 2016 -

Lexus On The Park responded

Thanks a lot for your feedback. We are too glad to be of help! Alistair Baxter General Manager

February 23, 2014

The car is excellent, exactly what I was looking for. Service was great, especially Josie the delivery specialist. The sales person was good, not too pushy. More

by jacksm9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Momayez, Josie Allen
Jan 28, 2016 -

Lexus On The Park responded

Thanks a lot for your feedback. We are too glad to be of help! Hope you and the family are enjoying your new vehicle. Alistair Baxter General Manager

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