Lexus On The Park
Toronto, ON
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1,361 Reviews of Lexus On The Park
I always received such great servcie on any visit I have had to date at this dealership. Exceptional leadership and and quality service. Thank you had to date at this dealership. Exceptional leadership and and quality service. Thank you More
Initially I had bad service, and was quite unsatisfied, but John De Sousa and Kevin Fam turned that around. I am extremely pleased with the great service I have received henceforth and will definitely be r but John De Sousa and Kevin Fam turned that around. I am extremely pleased with the great service I have received henceforth and will definitely be referring this dealership to others. Both John and Kevin personally addressed all my requests and continue to follow up just to make sure everything is perfect. This was my first purchase at Lexus on the park, but definitely not the last. More
I bought a 2014 Lexus RX350 and traded in my 2009 CRV. Lazar walked me through all the steps, car features, calculations, and benefits, ... all of which helped me to make the decision to finally purchase Lazar walked me through all the steps, car features, calculations, and benefits, ... all of which helped me to make the decision to finally purchase this new car. It was a great experience, and one of the best customer service experiences I have ever had anywhere. I am still considering the service package... Thanks for the help and I really enjoyed this experience at Lexus on the Park. Cathy (Yan Liu) More
Sam has been truly helpful to myself and my extended family over the past few years; we have bought 4 cars through him. He is extremely helpful, knowledgeable, friendly and most importantly straightforw family over the past few years; we have bought 4 cars through him. He is extremely helpful, knowledgeable, friendly and most importantly straightforward. This past week he called for an exceptional offer and within 36 hours I was driving away in a brand new car. He assessed my needs and basically had the deal done before calling me - a very helpful sales approach for sure. Looking forward to buying more cars through Sam. Thank you More
I had no intention of buying a car when I went into the dealership, however, Nick was so informative and pleasant that I was surprised to leave the dealership having bought a new car. There was no pressur dealership, however, Nick was so informative and pleasant that I was surprised to leave the dealership having bought a new car. There was no pressure at all & we were able to come to an agreement on price & trade in fair to both parties. On delivery, Nick went through the entire car setting up everything to my liking and has made sure everything has been running smoothly since. When ever I need any service, Nick has arranged a loaner, even lending me his own car, if none was available from the dealer when I wanted. I feel Nick has always gone above and beyond to deliver service to keep his customers satisfied. More
Have leased in total 9 cars over 6 years. Highly recommend. A pleasure to deal with. Very punctual and kept all promises re service and appointments promptly. recommend. A pleasure to deal with. Very punctual and kept all promises re service and appointments promptly. More
After having some trouble with my Lexus, Mark took it upon himself and fixed the issue. He would call me and ask how things were or if the trouble was still there. I know when I need something Mark is th upon himself and fixed the issue. He would call me and ask how things were or if the trouble was still there. I know when I need something Mark is there to help me deal with the issue at hand. I find him very personable and I would recommend him to my friends/family. He is a people person and that is one of the reasons I am now on my 4th Lexus SUV. Thank you Mark. Lena Rauchwerger More
I visited several dealerships and John was far and away the most attentive sales person. He went through the sales process at our pace, answered all of our questions and was very flexible with our schedul the most attentive sales person. He went through the sales process at our pace, answered all of our questions and was very flexible with our schedule. Excellent service. More
The car is excellent, exactly what I was looking for. Service was great, especially Josie the delivery specialist. The sales person was good, not too pushy. Service was great, especially Josie the delivery specialist. The sales person was good, not too pushy. More