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Lexus On The Park

Toronto, ON

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1,361 Reviews

1075 Leslie St

Toronto, ON

M3C 2J7

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1,361 Reviews of Lexus On The Park

October 25, 2014

It was a delightful experience From the first time myself and wife walked into the dealership and met with Mark Easton to the night we drove away in our brand new Lexus RX350, it wa More

by rsarran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Easton, Josie Allen, Anthony Trasmundi
October 24, 2014

Great to be served by Professionals I just bought a 2014 IS 250 AWD & I couldn't been more impressed by the service & professionalism I received at Lexus on the park. This is one major p More

by artmarcelino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yin Chan, Josie Allen
October 23, 2014

EXCEPTION SERVICE ! We were fortunate enough to deal with Benjamin Momayez. From the very first meeting Benjamin was curteous, honest and accomodating in our decision ma More

by aminrana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Momayez
Feb 05, 2016 -

Lexus On The Park responded

We are certainly glad you had a fantastic first experience ....looking forward to taking very good care of you in our service department as well! Alistair Baxter General Manager

October 23, 2014

Feel right at home It is the little touches from every employee that instantly make you feel at home when you visit Lexus on the Park, This makes the experience special More

by Duff Sorli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Homewood, Josie Allen
Feb 05, 2016 -

Lexus On The Park responded

I appreciate your positive feedback about our employees. We do take pride in catering to our guests’ needs the best way we can. Alistair Baxter General Manager

October 22, 2014

awesome service I had purchased my car from Sam who has now left the dealership and thereafter faced a problem with my car which was handled dedicatedly and warmly by More

by Aliazizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Momayez
Feb 05, 2016 -

Lexus On The Park responded

Thanks! I appreciate your kind words... Alistair Baxter General Manager

October 21, 2014

Service On The Park Got great service from employees! Was able to sit comfortably in the upstairs customer lounge which has wifi and a cafe. employees treat you right and More

by katt.jyc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
ken
Feb 05, 2016 -

Lexus On The Park responded

Thank you! See you around! Alistair Baxter General Manager

October 21, 2014

Great Sales and Service We were careful in researching all comparable cars before purchasing our Lexus. Very pleased with all the features, including the smooth and reliable More

by maggieS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alistair Baxter, Stephen De Silva, Josie Allen, Stefani Kossingou
Feb 05, 2016 -

Lexus On The Park responded

Thank you for your kind comments. I appreciate it. See you around!! Alistair Baxter General Manager

October 21, 2014

Excellent Buying Experience Just purchased a new 2015 IS250 AWD from the team at Lexus on the Park. John, Lazar, Anthony and Josie were all extremely helpful along the way, Too More

by KChin28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John De Sousa, Lazar Lazarovski, Josie Allen, Anthony Trasmundi
Feb 05, 2016 -

Lexus On The Park responded

Great!!! Thanks! Alistair Baxter General Manager

October 18, 2014

Seem to be suggesting things before they are necessary I moved the service of my lexus to this dealership because its closer to my home. But unlike my previous dealer, there always seems to be several thi More

by patersonrobert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Mugford
Oct 20, 2014 -

Lexus On The Park responded

Dear Mr. Paterson, Firstly, i would like to thank you for taking the time to fill out the Dealer Rater request. Based on your experience i have just finished going through your file as we are always very honest in how we do business. We would rather do business over a long term rather than just gauging you for each service. The maintenance related services which have been performed on your vehicle are based on visual observations and also recommendations through Lexus Canada intervals. I would like to assume that this is how it was presented to you. The first time you brought your vehicle in for service May. 02/2013 @ 33,115km we had documented you had 4mm tire tread life remaining. The following service when you come in @ 39,549km the tire pressure warning light was on and upon inspecion we noticied the tires were low on tread specially going into the winter season as this was in December. Please keep in mind the tires manufactuers are using a softer rubber compound which gives you a quiter and smoother drive however the tires are wearing down a lot quicker, perhaps this is the reason you feel you are selling you too much work everytime you arrive for service. Secondly, everytime we perform a maintenance service which is one once a year we always inspect the battery as typical battery life is suppose to be around the 5 year mark. Based on low reading in your case we did recommend that you have your battery replaced. We are only looking after the bset interest of our guest's and please keep in mind as part of the maintenance servcie, we are paid to inspect the battery condition. The transmission fluid also requires replacement every 72 months or 96,000km whichever comes first. I hope this helps and please let me know if there is anything at all i can assist with goiing forward. We would love to keep you as a client and if there are any misunderstanding please feel to to contact me directly. Abid Shivji Service Manager 416-391-8828 abid@lexusonthepark.ca

October 18, 2014

Outstanding and highly professional sales personnel. I have found Lexus in the Park extraordinarily helpful and pleasant to deal with over several years and my most recent experience with them has o More

by Stewb42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen De Silva, Josie Allen
Feb 05, 2016 -

Lexus On The Park responded

Thank you for your positive comments. I am so glad to hear that you enjoyed your visit with us! Alistair Baxter General Manager

Feb 05, 2016 -

Lexus On The Park responded

Thank you for your positive comments. I am so glad to hear that you enjoyed your visit with us! Alistair Baxter General Manager

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