Leggat Chevrolet Buick GMC Cadillac

Worst commercial customer service I’ve ever experienced. When you drop $200k to purchase a fleet of trucks they kiss the ground you walk on. When you want to sell those same trucks they treat you like garba When you drop $200k to purchase a fleet of trucks they kiss the ground you walk on. When you want to sell those same trucks they treat you like garbage. Shameful More

Service Advisor was very professional and was very good about explaining items that may require attention on future visit. about explaining items that may require attention on future visit. More

Late on a Friday, two days prior to my wife’s scheduled heart surgery my Buick developed a coolant leak. I took it into Leggat Chevrolet Cadillac Buick Saturday and David Elliott, Service Manager, took per heart surgery my Buick developed a coolant leak. I took it into Leggat Chevrolet Cadillac Buick Saturday and David Elliott, Service Manager, took personal charge, asking me to wait while he had the problem diagnosed. The required parts were not available before Monday and the car should not be driven. He arranged a rental car for me, promising to keep me informed; just as my wife’s surgery was complete, I received his text advising my car was ready; I picked up my Buick the next morning and David had the rental car returned for me. I’ve been dealing with Leggat for ten years and will happily continue. More

be very careful of what they list online I was looking at a truck it’s a diesel, but in actuality, it was a gas truck they listed wrong info online. it was a brand new truck as well. a truck it’s a diesel, but in actuality, it was a gas truck they listed wrong info online. it was a brand new truck as well. More

This is the first time I dealt with the Leggat dealership in Burlington. I was very impressed with the sales lady, Hailey Bennett, the financial manager Michael, and Piero, the sales manager. They were all in Burlington. I was very impressed with the sales lady, Hailey Bennett, the financial manager Michael, and Piero, the sales manager. They were all very professional and accommodating during the entire purchasing process. There was no concern that was too small for their undivided attention. The follow-up assistance after I took possession was A1. They appreciated that this was a big purchase for me and acted accordingly . It was a great experience! More

A family member brought a car in to be certified, July 2023. The certificate expired some 35 days later with the registered owner not having transferred it to his grandson, as yet. We took it back in to b 2023. The certificate expired some 35 days later with the registered owner not having transferred it to his grandson, as yet. We took it back in to be re-certified, which they did but, they missed a leaking fuel line, a loose tie rod and a badly worn tire that needed replacing. Initially, my complaint was met with the wall of zero accountability but they backed off and told me to bring the car in and hey would see what they could do. Trust destroyed, We took the car elsewhere to be repaired. More

Lost my appointment I booked IN their office and waited one month for and cut my vacation short for. Called me because they didn’t know why my car was there. Then agreed to look at it with their transmissi one month for and cut my vacation short for. Called me because they didn’t know why my car was there. Then agreed to look at it with their transmission specialist. No phone calls to update me, kept it for a whole week while I didn’t have a car for work, finally called me at the end of the week to say they want to change the timing chain , even though I had already replaced it 4 years earlier. Car went j. Because it didn’t know when to change gears properly… this is why I waited a month for the transmission specialist. Pretty sure my car never did see a transmission specialist. I agreed to a price of $1551.00. Took my engine out… it’s on the floor. They call me, they made a terrible mistake and mis quoted me. This after I say hi Andy how are you and as always ., oh well it’s not a very good day. Then hits me up with a price of $6000 for a timing chain replacement !!!! Who’s I since found out is about double compared to other dealership quotes!my car is In Pieces and and now they are taking advantage of me! Pass me onto the office manager I also since found out is just the office clerk and only does what they tell her to do. She told me they would knock off $1000, after much discussion I said do it and they promised it would be done in 2 days. I had to walk into the shop to get answers. They said no.. won’t be done we don’t have the parts for it. Now I have no car and it’s going to be weeks!! Andy waits two days to tell me my car won’t be ready. NO LOANER, no rental, had to borrow a car for my vacation. No updates , no calls back and. $6000 later yes 6! I now have no car and no money to buy another car. I will put the next part of my story on here tomorrow it’s bad it gets MUCH worse More

Julian helped me out 2 years earlier, and now that I was in trouble, he was the same outstanding service as before. I was so impressed that after so long, it was as if I never walked away at all. Right on t in trouble, he was the same outstanding service as before. I was so impressed that after so long, it was as if I never walked away at all. Right on time, worked with me on how much to do, and how much could be left until next time. In fact, Julian, asked me what my budget was, and together we figured out the work to do immediately. Dealerships like this are rare & help us diffuse our fear of how expensive they are. I'm very grateful, they arranged a rental for me, (when there was NO availability online), and got me a great discounted rate. Care was washed inside & out for.me when I came to pick it up. Very very grateful for My Lord's kindness to.me through this experience! More

I just specced a new vehicle at Leggat, working with Beau Cormier. He was a professional throughout the whole process and worked hard to ensure we got the vehicle we wanted and on time. Highly recommend you Cormier. He was a professional throughout the whole process and worked hard to ensure we got the vehicle we wanted and on time. Highly recommend you go see him there. More