Legacy Dodge Wetaskiwin

I had a very bad experience here and from reading some of the other reviews you can tell this isn't the first time they have done this. I was chatting with there sales agent Harman Singh for few days. I told the other reviews you can tell this isn't the first time they have done this. I was chatting with there sales agent Harman Singh for few days. I told him the vehicle i wanted and I agreed to drive from Edmonton a hour away to come see the specific vehicle trim and color I wanted. They kept calling and was very eager for me to come in and they would help me make a deal and work something out on that vehicle I wanted. I confirmed the night before at 1030 pm and next day at 2 pm before coming and Harman confirmed he had the exact vehicle I wanted n I even sent him screen shots of the stock number etc. He confirmed twice that yes he had it on the lot and I then took time off work and drove 1 hour each way . I did bring my bmw x5 in as I said I would to trade it in also. They first gave me a low ball offer saying they would only do 15 to 20k for my bmw when market value is 30k. Then after when I wanted to see the suv I came to see they started showing me different colors and models and said oh the one I wanted was sold. This is impossible as I confirmed 2 times and 1 hour before coming. This was not a mistake this is a scam and trick they do they lie to people to get them into the door then once u arrive they try to sell u something else. The vehicle i was coming for was 52888 then when I arrived they tried to sell me suvs for 58888 which is 6k more. I left frustrated and then a different manager came outside and asked me what happened i explained to him the situation and he also make excuses saying oh maybe the sales guy made a mistake. This was not a mistake I confirmed 2 times you guys lied to me to get me in the door. The 2nd manager was nicer and did try to make me leave with a good experience. They now magically offered me 25k for my trade in and then said that they still did t ha e the vehicle I was promised I came to see. Overall not a good experience. You should not lie to people and waste there time and fuel to come see something you dont even have. Very shady and dishonest way of doing business. Beware. More

Terrible and dishonest. Pencil whipped the Amvic and Out of Province inspections checking off items that were obviously not done. Make sure you read the fine print because t Pencil whipped the Amvic and Out of Province inspections checking off items that were obviously not done. Make sure you read the fine print because they will try and take advantage of you. Get everything in writing. More

Pleasant service Great attitude Very friendly n approachable Very helpful with what I looking at approachable Very helpful with what I looking at More

Go see Brandon here! He'll listen closely and pay attention to details. He's calm, relaxed and attentative towards your needs. I'd HIGHLY recommend asking for him when yo He'll listen closely and pay attention to details. He's calm, relaxed and attentative towards your needs. I'd HIGHLY recommend asking for him when you go here for your next vehicle. More

Very inexperienced salesman. Very pushy sales manager. Terrible sales tactics. Insanely high interest rates and pricing. Fraudulent activity. Would not recommend to anybody. Very pushy sales manager. Terrible sales tactics. Insanely high interest rates and pricing. Fraudulent activity. Would not recommend to anybody. More

Legacy Dodge is a terrible dealership. They lie manipulate the number to steal from their customers. They add all kinds of hidden charges not disclosed until they push documents at you to They lie manipulate the number to steal from their customers. They add all kinds of hidden charges not disclosed until they push documents at you to sign. As we were from out of province Shan Stein (finance manager) said he would add provincial sales tax to finance amount and cut us a cheque so we could pay when we register the car. Needless to say they did not cut us a cheque and we had to pay taxes again. At the outset of our deal the salesman Dilman Singhe said they were very honest, that should have been a warning that he felt he had to tell me that. I will never deal with Legacy Dodge again and would certainly not recommend them to others. After submitting our review we received an email from one Opey Adeyemi, it did not say who or what position this person holds at Legacy Dodge, this person could not even take the time to ensure they had the proper spelling of my name. They did however lie about what we were told at the time of purchase. This email did affirmed my total disgust in how this dealership operates. Instead of apologizing and agreeing to return the money they stole from us they double down and criticize me for giving them a poor review. I recommend people avoid this dealership at all cost. There are many good dealerships in Wetaskiwin but this is not one of them. More

I had a mutual verbal agreement with Aaron Bouvier (780-318-4767) for the total price of $61,120.00 for the purchase of my car. This price would include an undercoat for the bottom of my car, 3M on th (780-318-4767) for the total price of $61,120.00 for the purchase of my car. This price would include an undercoat for the bottom of my car, 3M on the front of my car, and 13 oil and oil filter changes. I also told him that I will inform them if I need extended warranty after my powertrain warranty expired. I received my bill of sale three days after I received my vehicle. The bill states that the odometer was at 26 km when the vehicle was sold to me, but I received the vehicle at over 250 km. Additionally, I was charged $63,120.00--$2,000.00 more than our agreed upon price--instead of $61,120.00. On top of this, I was charged for unnecessary costs that I did not agree to: - Protection package: $3,000.00 - Extended service contract: $4,800.00 - Anti-theft transfer: $599.00 - Tire/rim protection: $299.00 - Key/remote exchange: $199.00 TOTAL overcharges: $10,897.00 (including the $2,000.00 overcharge above). I spoke to Aaron Bouvier after I received the bill of sale. He denied everything and accused me of agreeing to the additional costs. I signed the bill of sale because I thought the total balance due was with interest, not the unnecessary costs listed above. I didn't read through each line of costs, because I trusted Aaron to be transparent. The owner did not even offer to rectify the problems. What a bunch of Crooks!!!! More

I had a mutual verbal agreement with Aaron Bouvier (780-318-4767) for the total price of $61,120.00 for the purchase of my car. This price would include an undercoat for the bottom of my car, 3M on th (780-318-4767) for the total price of $61,120.00 for the purchase of my car. This price would include an undercoat for the bottom of my car, 3M on the front of my car, and 13 oil and oil filter changes. I also told him that I will inform them if I need extended warranty after my powertrain warranty expired. I received my bill of sale three days after I received my vehicle. The bill states that the odometer was at 26 km when the vehicle was sold to me, but I received the vehicle at over 250 km. Additionally, I was charged $63,120.00--$2,000.00 more than our agreed upon price--instead of $61,120.00. On top of this, I was charged for unnecessary costs that I did not agree to: - Protection package: $3,000.00 - Extended service contract: $4,800.00 - Anti-theft transfer: $599.00 - Tire/rim protection: $299.00 - Key/remote exchange: $199.00 TOTAL overcharges: $10,897.00 (including the $2,000.00 overcharge above). I spoke to Aaron Bouvier after I received the bill of sale. He denied everything and accused me of agreeing to the additional costs. I signed the bill of sale because I thought the total balance due was with interest, not the unnecessary costs listed above. I didn't read through each line of costs, because I trusted Aaron to be transparent. The owner have had no intention to correct $2000 over charges and unnecessary fees. Shame on them. Bunch of Crooks!!!! More

GREEDY, GREEDY, GREEDYWanted to buy an old stock vehicle GREEDY, GREEDY, GREEDY Wanted to buy an old stock vehicle for under 9000. Courtney who claims to be the manager insisted on charging close to a 700 f GREEDY, GREEDY, GREEDY Wanted to buy an old stock vehicle for under 9000. Courtney who claims to be the manager insisted on charging close to a 700 for fee. They don't realize times have changed. More

High pressure sales High pressure sales, not forth coming with paperwork, we had to repeatedly ask for the paperwork to be shown to us before we signed anything. They had High pressure sales, not forth coming with paperwork, we had to repeatedly ask for the paperwork to be shown to us before we signed anything. They had hidden fees that they were not forth coming about and they were very pushy wanting our banking information as well as to keep us in the dealership. The sales employee Harwan was the only employee that was good to deal with, had it not been for the very secretive tactics with the paperwork we may have kept dealing with him More