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Leduc Chrysler - Service Centre

Leduc, AB

4.6
165 Reviews

165 Reviews of Leduc Chrysler - Service Centre

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March 08, 2022

Great to work with. Long time customer and use for work purposes. Brad will give you the best deal around! More

by Sean.sigalet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Cortez, Brad McDonald
Mar 09, 2022 -

Leduc Chrysler responded

Thank you for sharing your long-time loyal customer experience with us Sean.sigalet! -CRM

March 05, 2022

Really good to deal with they can get me in for service when ever I call even with my crazy schedule and short notice. More

by cody.hjelsvold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Leduc Chrysler responded

Happy to hear our service department could accommodate! -CRM

March 05, 2022

Fast friendly clear on what is going to be completed comfort in waiting Wanting to know on other concerns with your vehicle More

by Radoiron1102
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Leduc Chrysler responded

Thank you for sharing with is Radoiron1102 -CRM

March 04, 2022

No delay for service. They actually had my vehicle ready before I thought it would be. More

by Darren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Leduc Chrysler responded

Thank you for sharing your positive experience Darren! -CRM

March 02, 2022

Excellent service there. They are informative and explain what is needed and what can wait. Work always done well More

by Canjae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Leduc Chrysler responded

Thank you for sharing Canjae! -CRM

March 01, 2022

I was extremely pleased with the service I had received when I took my Ram in for an oil change. Fast, courteous, and affordable. I will definitely return!!!! More

by deanertheweiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Leduc Chrysler responded

Happy to hear about your efficient service appointment, thank you for sharing with us! -CRM

February 19, 2022

Dawn was super helpful and made sure everything was taken care of for me. Went above and beyond to make sure my service repair was taken care of. More

by rdmar2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Leduc Chrysler responded

Thank you for sharing with us rdmar2013 -CRM

February 18, 2022

Five stars just isn't' enough to rate the stellar service I once again received from Brad McDonald and the service dept at Leduc Chrysler, absolutely outstanding and worthy of 100 stars for sure!! As always More

by Kellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad McDonald
Feb 23, 2022 -

Leduc Chrysler responded

Thank you for taking the time to review us Kellie, We appreciate your kind words and your appreciation for Brad McDonald, We also appreciate your "100Star" rating, Brad goes above and beyond for his customers to ensure satisfaction every time. No stress, No worries just happy customers. Thanks again CRM

February 11, 2022

Great and friendly service, dawn went above and beyond to help me get my transmission warrantied after it blew up after only 15k! Highly recommend this dealership and service department! More

by 302thunderbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rylan desjardine
Feb 14, 2022 -

Leduc Chrysler responded

302thunderbird, We are sympathetic to these unforeseen circumstances.. Thank you for sharing positivity in light of the situation, happy to hear our team member was able to get this issue taken care of for you. -CRM

February 09, 2022

Just had my ram 1500 serviced at Leduc Chrysler. (Oil change) I had received 2 phone calls from an Edmonton number about a service promotion and my truck hadn’t been to the dealership for some time. Whe More

by danhommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Albers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Leduc Chrysler responded

Good Afternoon, "Danhommy" We would like to take this opportunity to thank you for taking the time to share your concerns with us and for revisiting our shop for a third time since moving back to town. Our knowledgeable and detail oriented team of service advisors are here to go over oil change and inspection reports with you in entirety if there are any recorded findings. We would like to apologize, our teams effectiveness has made various improvements since your last visit, this includes a more one on one approach with with our customers, this gives us the chance to go over reported issues (if any) our mechanics may have found. Reports are available after your vehicles service work has been preformed, then delivered to the customer through dictation as to create efficiency for a smoother and efficient visit. We apologize for our shop mechanics "topping up" your washer fluid reservoir prior to your trip, we just like to make sure things are taken care of/maintained in our possession, in light of the situation if there was room for more washer fluid, our guys are going to make sure its as full as can be for you, with the way the roads have been recently can never have to much washer fluid. We appreciate your loyalty to Leduc Chrysler exclusively, for all of your repairs needs in the past. The last thing we want is for our customers to have a less than satisfactory experience, if there's more we can improve on in the future during your next visit, please inform the advisor you dealt with and we can take extra time to prepare a detailed inspection report for you to take home with you. Thank you for reaching out Leduc CRM

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