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Leduc Chrysler - Service Centre

Leduc, AB

4.6
172 Reviews

172 Reviews of Leduc Chrysler - Service Centre

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October 17, 2024

Very poor workmanship from both mechanics and detailers both times I took my truck in. They said they had done the work, but I do not believe it was done correctly. Detailing looks worse than when I droppe More

by mvanduzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalia Sotnikova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Albers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Livingstone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Leduc Chrysler responded

mvanduzee, We apologize for your most recent experience, we would like the opportunity to rectify the situation. please let us know where we can help! Customer Relations 780-986-4621

Nov 06, 2024 -

mvanduzee responded

I’m assuming you are not prepared to do too much to rectify the problem

Nov 06, 2024 -

Leduc Chrysler responded

We apologies for any miscommunication mvanduzee- Our sales manager will reach out to you directly to have this issue resolved!

Nov 22, 2024 -

mvanduzee responded

Two weeks later still have not heard nothing so I’m Assuming this is something you guys are not interested in resolving

August 29, 2024

Washed my husbands truck, noticed a paint chip & went to Parts there were amazing while there I spoke to our sales representative and was even able to fit my husbands truck in for an oil change on the spot. More

by krisg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Sotnikova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kailyn Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Leduc Chrysler responded

Thank you for sharing with us Krisg! See you next time! -CRM

May 24, 2024

I bought my van there 10 years ago and have been going there for service for 10 years. The service team from Chuck, Kim, Dawn to all techs are doing wonderful job every single time!!!!. will definitely re More

by Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Leduc Chrysler responded

Thank you so much for your wonderful review! -CRM

May 15, 2024

Staff was so helpful. Kim was amazing and made sure I was well informed. I am definitely taking my vehicle back to this dealership! More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young shuttle driver was wonderful!
May 22, 2024 -

Leduc Chrysler responded

Thank you for sharing your experience with us Heather! -CRM

April 29, 2024

Service team is amazing. Went the extra mile to bring me in early and address the problems with my vehicle. Probably the best and easiest dealership service centre I have dea More

by Millarma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
stephan bekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Leduc Chrysler responded

We are happy to hear our team was able to take care of you! -CRM

April 22, 2024

Their Service was exceptional. They Listen to the customer and perform the required work as requested. More

by otis9448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Leduc Chrysler responded

Thank you for sharing with us! -CRM

April 21, 2024

I had an emergency with my vehicle 1. 5 hours away from home & when I arrived I was greeted with the most caring customer service I have ever experienced. I had a very grumpy 4 year old w More

by kelseyW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Leduc Chrysler responded

Thank you for sharing your experience with us, we are happy to hear our staff was able to facilitate and make your visit an enjoyable one for you and your family.. We appreciate your business, we would also like to invite you to share your experience on our Leduc Chrysler google review pages.. Thank you CRM

March 25, 2024

They were great to deal with when I originally bought the truck, and the service department has been wonderful as well. I am not local to the area, but when I Broke down in the area, they got me in fast and More

by CourtneyLaValley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Martini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Leduc Chrysler responded

Thank you for sharing with us Courtney! We are happy to hear our team was able to take care of you.. Thanks again for your positive feedback -CRM

March 13, 2024

The parts department, specifically Ryan D. Super helpful. He identified an issue with FCA's parts diagrams and part numbers for a 2020 Ram 1500 DT exhaust system and really helped me out. R More

by irensby
Recommend Dealer
Yes
Employees Worked With
Rylan DesJardine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Leduc Chrysler responded

Thank you for sharing with us irensby -CRM

March 07, 2024

This dealership is Honest,caring,helpful,looking out for the customers well being in all their interactions. More

by Rkearns6200
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Leduc Chrysler responded

Thank you for sharing your positive feedback with us RKearns6200 -CRM

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