165 Reviews of Leduc Chrysler - Service Centre
Responsive, professional, and easy to talk with about our truck. Judy made our first visit a positive experience. Judy thank you very much. Bob & Margie. truck. Judy made our first visit a positive experience. Judy thank you very much. Bob & Margie. More
Thanks, Judy & Dawn 4 putting a smile on my face. Whilst sitting in the Customer Lounge thinking how nice Judy & Dawn have been to me thot I'd jot a few words. Love their sense of humour. How long ha Whilst sitting in the Customer Lounge thinking how nice Judy & Dawn have been to me thot I'd jot a few words. Love their sense of humour. How long have they worked together? Good on them for being so gracious!!!!! I would definitely recommend Leduc Chrysler's SERVICE DEPT. More
Excellent Service. Assistant service manager got my truck in fast/same day for waurranty work. Service tech advised Her/me when he noticed anything additional that needed attention. I will definitely pur in fast/same day for waurranty work. Service tech advised Her/me when he noticed anything additional that needed attention. I will definitely purchase my next vehicle there. More
Excellent service and customer support I would like to show my appreciation in recent experience with Leduc Crysler in Leduc AB location by writing this review. Chuck, the service adviser I would like to show my appreciation in recent experience with Leduc Crysler in Leduc AB location by writing this review. Chuck, the service adviser and the team had done a excellent job in honoring the manufacture warranty repairs, the job is done right, professional and clean, they taking good care of my transportation while my Jeep was in repair wait on parts. I would definitely be a long-term customer and I would recommended this dealership to family and friends for their repair or maintenance needs. More
Outstanding service getting me and my family back home! After picking up my new used truck from another location it became apparent that the truck was not as had been described buying long distance. I visit After picking up my new used truck from another location it became apparent that the truck was not as had been described buying long distance. I visited Leduc Chrysler to diagnose the engine light on my dash before my 10 hour drive home. I was greeted by a friendly and very accommodating service department who expedited my truck into the workshop to diagnose and give me a breakdown of the problem. It turned out that the truck had a serious engine issue and needed a new crankshaft ( a very costly repair). Dawn was quick to break down everything that needed to be done, got the truck on a hoist and started work immediately. They found us a hotel and Chuck drove us over there in his personal vehicle and made sure we had everything we needed. An above and beyond gesture. Dawn kept us up to date of the repairs over the next couple of days and on day three Leduc Chrysler had us back in our vehicle good as new to continue our trip home. I can’t say enough about how polite, empathetic and profesional their handling of our situation was from start to finish. I would highly recommend this location. More
Great customer service!! I had to order a piece for my Jeep it took 1 day to come in. They called me first thing when it came in . I went to the service dept and they fit me I had to order a piece for my Jeep it took 1 day to come in. They called me first thing when it came in . I went to the service dept and they fit me in to put the piece on right away. The staff are very friendly and did a great job! Both parts and service dept were very great to deal with! I highly recommend Leduc Chrysler!! More
Positive Service Experience from Chuck Albers I've had my RAM in a few times for regular warranty maintenance, i.e. oil, filters, etc. and the times I've dealt with Chuck, he's always 5 stars. I I've had my RAM in a few times for regular warranty maintenance, i.e. oil, filters, etc. and the times I've dealt with Chuck, he's always 5 stars. I recently was in for an install on my suspension and Chuck took an inordinate amount of time to explain in detail a number of things about warranties, service, etc. This despite it was late on a Friday afternoon just before he was done for the day. He always seems to have the time to spend with the customer to ensure there are no questions or surprises with the work done. I have dealt with automobile service departments for many years and I can say that Chuck's approach to customer satisfaction is outstanding. More
Excellent Service Huge shout out to Christina Randell and Judy Wilhauk. Thank you ladies for your help. I learned a few more things about my Jeep today that I was unawa Huge shout out to Christina Randell and Judy Wilhauk. Thank you ladies for your help. I learned a few more things about my Jeep today that I was unaware of. I have always had a positive experience with this dealership. A big THANK YOU to the entire team. More
Super friendly and helpful! My family has been going to this dealership for years and we’ve always been treated well. Just recently I had my car brought it for an oil change and My family has been going to this dealership for years and we’ve always been treated well. Just recently I had my car brought it for an oil change and Dawn was very friendly and easy to deal with in the service centre. Afterwards I figured I should bring up that my car decided it wanted to teach me Italian and switched my notification language and I had no idea how to fix it and Christina was super quick and super helpful with showing me where to change that too! Thanks so much for your help guys!! More
Dealing with broken mud flaps. Barry Shust and the Rylan in parts addressed the fact my mudflap was broken on my truck. Upon review Rylan is expecting the mud flap to be covered on Barry Shust and the Rylan in parts addressed the fact my mudflap was broken on my truck. Upon review Rylan is expecting the mud flap to be covered on warranty. Both were very helpful and professional. More