165 Reviews of Leduc Chrysler - Service Centre
Thank-you so much Fred for fixing my radio in my car. Excellent service, awesome people. I was even shuttled. My husband bought a truck from them a few years back and we have always been happy. Thank-you Excellent service, awesome people. I was even shuttled. My husband bought a truck from them a few years back and we have always been happy. Thank-you More
The service department is top notch. Each person at the counter is friendly, courteous and sympathetic to the struggle you are having with your vehicle. Customers are not usually very happy about being th counter is friendly, courteous and sympathetic to the struggle you are having with your vehicle. Customers are not usually very happy about being there as it is likely to be an expensive visit. Each representative can easily diffuse touchy situations and make the customer at ease. I admire their efforts and appreciate the level of service I receive. More
I had a flat tire, got there just before closing and everyone did a fantastic job getting it fixed quickly. Very friendly and professional service! everyone did a fantastic job getting it fixed quickly. Very friendly and professional service! More
Had a flat tire in the morning, got it fixed. Had another flat in the afternoon, went to OK tire in Leduc and he said he could not fix it until Thursday! I had a 45 minute drive to home, went to Leduc Chrysl flat in the afternoon, went to OK tire in Leduc and he said he could not fix it until Thursday! I had a 45 minute drive to home, went to Leduc Chrysler and Judy took me right in fixed it all and sent me on my way. Absolutely the best service in an emergency ever! Thank you Judy! More
I have to say I had the most awesome experience with the service department on December 30th at 7:30am. I believe the service rep was DAWN. She was so happy and welcoming. It was great to have such a warm service department on December 30th at 7:30am. I believe the service rep was DAWN. She was so happy and welcoming. It was great to have such a warm and lovely experience first thing in the morning. Totally made my day. P.s. I was the first one in at 7:30am driving the white jeep grand cherokee. Thank you 😊 Happy new year!! More
Such a great experience with the service team who went above and beyond to accommodate me to get my Dodge Ram R3500 on the road again. Thank you again and I look forward to seeing you again soon. above and beyond to accommodate me to get my Dodge Ram R3500 on the road again. Thank you again and I look forward to seeing you again soon. More
I wanted to write a review to tell everyone how blown away I am by this service departments level of customer service! I recently purchased a new vehicle from the sales side, this was my first new vehicl away I am by this service departments level of customer service! I recently purchased a new vehicle from the sales side, this was my first new vehicle. This was also my first experience with a service department. We have all heard the nightmares and honestly I was braced for the worst when I had a small issue with my truck. I could not have been more pleasantly surprised. I have been in to see them 3 times; a warranty issue, a close to full 3m wrap on the truck, and an oil change. When it came to the warranty work, they truly took my issue to heart and made me feel like they were on my side. They were honest, upfront and worked with integrity. Most importantly they were empathetic, especially Fred the manager. My issue was small and cosmetic, but it mattered to me and they made me feel it mattered to them as well. The 3m wrap was done incredibly well and was challenging as I had the box panels wrapped and they are large, fairly intricate panels to cut out. It looks amazing the price was reasonable. They also warrantied a tiny issue I had quickly and with absolutely 0 hassle. The staff are friendly, and professional. I HIGHLY recommend Leduc chrysler for your service needs. For the first time in my life I feel like I have an honest mechanic. More
Dawn was amazing. She took care of all my worries and fears and stayed within my budget for work on my 2012 Dodge Ram that I bought from the same dealership. I will never not recommend the folks here on fears and stayed within my budget for work on my 2012 Dodge Ram that I bought from the same dealership. I will never not recommend the folks here on both sales and service. Dawn thank you so so much for everything. I came home and cried in relief after you helped me! More
bought 3500 diesel in with major engine noise for a diagnostic-Marco the diesel tech located problem in 30 min that 4 other mechanics could not identify-was the eve of thanksgiving weekend and Dawn hel diagnostic-Marco the diesel tech located problem in 30 min that 4 other mechanics could not identify-was the eve of thanksgiving weekend and Dawn helped me out with a driver-excellent service and problem was fixed .Would recommend diesel tech and MARCO with service advisor DAWN to everyone! More
Extremely happy once again leaving this dealership. I brought my truck in with road tar from driving through a construction zone and the service department had the tar off within a couple of minutes. Tha brought my truck in with road tar from driving through a construction zone and the service department had the tar off within a couple of minutes. Thank you! More