Leduc Chrysler - Service Centre

Brought brand new 2021 Jeep Wrangler here after purchasing elsewhere for a whining noise. To which they were accommodating and serviced issue three separate times under warranty until it was fixed purchasing elsewhere for a whining noise. To which they were accommodating and serviced issue three separate times under warranty until it was fixed correctly as it was a non known issue with wranglers yet at the time. More

Dawn Manuck is the service advisor that I/we deal with when taking our car in for servicing. She is absolutely fantastic! Always very friendly, accommodating, and knows her stuff :) . I am so very happy when taking our car in for servicing. She is absolutely fantastic! Always very friendly, accommodating, and knows her stuff :) . I am so very happy we are now going to Leduc Chrysler for all our servicing/repair needs. Karen & Ron Christensen More

Very pleased with the diagnosis of the problems with my van. I brought it in with what I thought was one problem, but the correct problem was found. Impressed. van. I brought it in with what I thought was one problem, but the correct problem was found. Impressed. More

Thanks to Judy the service was exceptional! I needed an emergency job done on the Friday afternoon before a long weekend. She went above and beyond to get staff to do the job and to have it completed in a emergency job done on the Friday afternoon before a long weekend. She went above and beyond to get staff to do the job and to have it completed in a timely manner. She was there for me and ensured my needs were met. Many could follow her lead. More

I think the service fees for maintenance are to high, they nickel and dime u for every little thing! I had to pay $175 for a hardware update so my Jeep would run better because of issues they discovered they nickel and dime u for every little thing! I had to pay $175 for a hardware update so my Jeep would run better because of issues they discovered after it’s release.🙄 More

The service department is amazing. They are friendly, honest and make you feel like you are their number one customer. I will absolutely continue to take my vehicle here for service! honest and make you feel like you are their number one customer. I will absolutely continue to take my vehicle here for service! More

Extremely dissatisfied with the lack of detail from Leduc Chrysler. I brought my 2019 ram truck in for an inspection and 100,000km fluid change and interior detail. I got a call from service with a few items Chrysler. I brought my 2019 ram truck in for an inspection and 100,000km fluid change and interior detail. I got a call from service with a few items that need to be addressed. One of the items was an oil change..... if they looked at the sticker in the windshield they would see it was completed less than 3000km ago. Then the "typical" air filters a dealership likes to sell. I explained that the engine air filter was replaced less than 3000km ago. He continued to say it was dirty and needed to be replaced. I finally agreed. They left the filter in the truck for me to look at.... Yes it has a touch of dust on the outside but the rest is beautiful and white like it should be with less than 3000km. Second item is they wanted to do a wheel balance which I agreed needed to be done. They charged me over $150 to clean some dirt from my rim... Ok fair. But when I went to pick up my 2019 ram truck after paying over $3000.00 for "service" they couldn't even be bothered to give it a quick wash. Maybe the guy who charged me $150 to clean my rims could have given it a quick rinse?? Third item: The interior/exterior detail was never completed. He did explain that the lady who does it went off sick. Ok I can understand but the truck was in the shop for 8days and there was nobody else that could do it?? The last item that makes me realize the complete lack of detail at Leduc Chrysler is, my driver door has an awful squeak to it each time you open it. Normally I just put a quick spray on it and it's good for months. The service guys were in and out of my truck numerous times and would have definitely noted the loud squeak. But couldn't even be bothered to give it a quick spray. The only attention to detail you will find at Leduc is when it comes to your bill. So disappointed. More

They are awesome to deal with would recommend them to all my friends .They are very thorough and friendly my friends .They are very thorough and friendly More

Friendly and informative front end service reps. always good service from the mechanics at the back. good service from the mechanics at the back. More

Very friendly and clean. Comfy waiting room with coffee, TV and vending machine. Oil change could be 15mins faster but overall good experience. TV and vending machine. Oil change could be 15mins faster but overall good experience. More