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Lebada Motors
Cambridge, ON
76 Reviews
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76 Reviews of Lebada Motors
August 02, 2018
AMAZING!!! Where do I begin?! I contacted Garston motors at the beginning of the year and from the start they were amazing!! I had just switched places of employ Where do I begin?! I contacted Garston motors at the beginning of the year and from the start they were amazing!! I had just switched places of employment (with no gap in between jobs) and the guys at Garston motors tried hard to get me approved however wasn't able to until I was at my current place of employment for 3 months. Instead of them waiting for me to contact them in three months, they reached out to me. I am from the falls so I wanted to ensure that most things could be completed over the phone or through email; preferably email as my schedule was quite hectic. The guys had no issues with that and completed all paperwork, communication and updates through email; not only that they were quite quick with the whole process. I arrived at Garston and test drove a couple vehicles, from there it was just a couple of signatures and it was a done deal. I expected to wait a week until I could pick up my vehicle but was called within 2 days to come pick up my car-late in the evening too. I was overly amazed with how pleasant Ash, Bobby and Alex were-dancing around, smiling and making me feel so welcome. I cannot express how thankful I am for all of their hard work, dedication and assistance through this whole process. I would highly recommend getting a vehicle from them and will definitely be back should I decide to trade my vehicle in. They work hard for you and are appreciative of the business!! Thank you again for everything!! I love my new car and loved the whole process!!! More
by vlord
Employees Worked With
Ash, Bobby, Alex
May 02, 2018
How to survive life’s problems Recently, I seemed to have one disaster after another. Starting Monday with bad repair news on my old car, to Wednesday, and the best day I have had Recently, I seemed to have one disaster after another. Starting Monday with bad repair news on my old car, to Wednesday, and the best day I have had in a while. It looked like I would have to give up me job because of travel distance and lack of transportation. Than I discovered the Garston Auto website. While driving down to their location, I firmly believed that this would be another waste of time. But as soon as my sister-in-law and myself arrived, we were immediately greeted by Bobby. He was enthusiastic, eager and knowledgeable. Within a very short time, he had shown us three vehicles, explain the pros and cons of each based on information supplied him, and produced a more than satisfactory solution to my travel issues. But the vibe did not stop here. Upon entering into the office area of their operation, I felt an all for one and one for all vibe that makes you feel relaxed, assured and very homey. The members of the staff work as one to assure that work is done efficiently and effectively. It was one of the best experiences I have gad in my lifetime. I highly recommend the sales force for you next used car purchase. Sincerely George W. More
by Greatly Satisfied Buyer
Employees Worked With
Bobby, Alex
February 03, 2018
Great experience Always answered my emails quickly with answers about truck we were looking at.Salesman was great and never felt pressured to buy.Overall great buying Always answered my emails quickly with answers about truck we were looking at.Salesman was great and never felt pressured to buy.Overall great buying experience and will definitely buy from them in the future. More
by Russ
Employees Worked With
Brad Thompson
January 29, 2018
Phenomenal experience Professional, knowledgeable, extremely personable, crazy easy to deal with, no pressure, hassle free...the entire experience was 'actually' pleasant.. Professional, knowledgeable, extremely personable, crazy easy to deal with, no pressure, hassle free...the entire experience was 'actually' pleasant...I'm amazed. Used to dread used car shopping but no more. Customer for life! More
by hmhearn
Employees Worked With
Alex & Ash
January 12, 2018
Love our new vehicle & Garston! We needed a bigger vehicle & our credit wasn’t the greatest, but we were pleasantly surprised at how quickly our info was taken & approved! A week l We needed a bigger vehicle & our credit wasn’t the greatest, but we were pleasantly surprised at how quickly our info was taken & approved! A week later, we had our vehicle - & we love it! Couldn’t be happier with the overall experience. I have told everyone who has asked about our vehicle about Garston! More
by Skalet92
Employees Worked With
Alex
September 20, 2017
AMAZED First of all we were looking for a second vehicle and tried another used car dealer here in town, they never even had the courtesy to call us back or First of all we were looking for a second vehicle and tried another used car dealer here in town, they never even had the courtesy to call us back or answer any text messages and yes we were in a bad credit situation. then I found Garston and said to the wife ill try this one but have my doubts, hello Alex this guy kept us well informed on what was going on with our application/ financing he did what we thought and were told impossible to possible. the experience was great we weren't shamed into a vehicle because of our credit we got the one that we picked out from the beginning..But not just Alex we found everyone that we talked to there very polite, friendly and respectful, so to the owner I say if these employees are like this on a daily basis you have one xxxx of a team. I will recommend this dealership and have already. thanks to all especially Alex you went above and beyond for us when others walked away Walter Parsons. More
by xxx
Employees Worked With
Alex
July 16, 2017
Started off super impressed ended super disappointed I've thought quite a bit before posting this review as they don't seem to like reviews that aren't 4+ stars. We went to look at Garston as our car is I've thought quite a bit before posting this review as they don't seem to like reviews that aren't 4+ stars. We went to look at Garston as our car is ready to kick the bucket, we loved that they weren't pushy, let us look around and then sat down to talk. I recieved a call a couple of days later stating I couldn't get approved for the vehicle we were interested in (which is not at all their fault, my credit is badly broken) so I agreed to go in and talk about something in my price range, talked about the down payment and test drove, fell in love with the vehicle. Called a couple of days later and was told the down payment has now jumped 500 dollars, and was offered something cheaper still to which I said I wasn't interested... when we went out to talk over everything they grabbed this vehicle for us to test drive right away, which would have been great had I not already stated we weren't interested (We were made to feel as though because our car was falling apart and credit was bad they thought they could push us into anything). After test driving anyway and reitterating our disinterest we were told that they hadn't even tried for the one they offered before as I had a vacation day on my pay stub which may I add still states that the overall pay was for 80 hours and was told my next one was of no use because of our week long plant shut down (still paid for 80 hours), but that he would try anyway. I was going in to make the downpayment on Friday so I called prior to driving 25+ minutes for the 4th time this week and was told my sales person would call me back (this was 2.5 hours to close), nothing. All day Saturday? Nothing. Overall, friendly people... horrible follow up/ communication. Of course I would rather purchase the vehicle I want from them, but have been approved elsewhere, where communication thus far has been better. More
by SJK0406
Employees Worked With
Alex Katsambrokos
June 30, 2017
Best Car Buying Experience of my Life I would like to start off by saying I have never written a review in my life ,but I am compelled to after this great experience. I am a 50 year old m I would like to start off by saying I have never written a review in my life ,but I am compelled to after this great experience. I am a 50 year old male who has bought 15 new and used cars in his life ,and just had the best time buying ever with Garston Motors Due to some things 2 years ago I have terrible credit and I tried another place a few months ago and was offered 29% interest no thanks . 2 weeks ago my car was a total loss in an accident,I bought a cheap old car but it is so small it hurts me to get in and out ,I am a big guy to many cheese burgers I have looked at Garstons web site a few times and there prices were on par , so Friday I said hey what have I got to loose I applied on line for financing now remember crap credit. 10 minutes later I get a Call from Jen ,I missed the call but see an email from her . I responded and called them Ash answered the phone I told him my name and he said I have your application right in front of him and he is working on it,just needed to ask me some questions . After a very pleasant conversation he said give him a couple of hours to work on it . Less then 2 hours he sends an email saying got you approved when can I come in , I said tomorrow at 2 So Satureday at just before 2 I show up and I am greated by Moe great guy ,said I am here to see Ash As soon as I said my name over comes Ash and introduced himself with a genuine smile .We went to his desk walked me through what he done and suggested a couple of cars to look at , tried one very nice car but just not me ,when I Arrived after the test drive another fellow Brad introduced himself and asked how I liked it I told him not for me . He said no problem ,there was never any pressure ever from these guys I truly feel the want you to be happy and comfortable,sorry side tracked. Brad suggested this 2010 Chyrsler 300 very nice looking sat in it and went Ooooh Yaaaaa drove it and had a huge smile . Now back at the dealership Talking with Ash and now we have the car lets do the details .It on,y took about 20 minutes with lots of laughs and jokes back and forth I signed the papers in less then 24 hours from online application Oh I forgot to say Ash worked hard and got my crap credit self an interest rate less then 1/2 of what others offered he fought for me and I really appreciate him for it These guys and gals are truly in a league of there own , truly feel like family I picked my car up today 2 days earlier then expected woo hooo and LOVE IT I promise you anyone needling a car or truck and scared because of credit please let them help you , they will treat you with respect and if you have wounderfull credit and need a car go see them they have above average quality used cars at a fair price I am a Garston family member for life Go see them and tell them Big Randy sent you More
by Big Randy
Employees Worked With
Ash. Brad. Moe, Jenn Matthews
June 09, 2017
Amazing people and experience I give this place a 5 star rating because they found me a car and helped me be able to finance it when no other place could. They were very honest, I give this place a 5 star rating because they found me a car and helped me be able to finance it when no other place could. They were very honest, no xxxxxxxx type people and very friendly with any questions you could have. They followed through quickly with helping me get the car as soon as possible. I am currently loving my new 2012 Chevrolet cruze ....it's a blessing and they made that happen. I couldn't be happier!! I will definitely be back in the future when needing a new car. They are the best of the best! Thanks again. More
by Rebecca
Employees Worked With
Andy Lebada
May 06, 2017
Great Beginnings....Terrible Ending When we were first referred to this dealer with a great revue from a recent customer and friend of ours. The financing end of things was taken care of When we were first referred to this dealer with a great revue from a recent customer and friend of ours. The financing end of things was taken care of in under an hour. Staff was excellent while we were purchasing. I asked for paper work documenting everything that was completed on the vehicle for safety prior to delivery and 6 months later I still have no idea what was completed or not.... What I DO KNOW... Is that their follow through on customer service is terrible after purchase was complete. We have had multiple issues, continual since day one of delivery which they have refused to address and has cost us thousands to repair. This is where they Nicole and dime you!! I would never buy from them again and I would advise others not to purchase a vehicle from this dealer. Go to a reputable dealer such as Dodge, Ford , Hyundai, what have you to purchase a used vehicle!! More
by Disgruntled customer😡
Employees Worked With
Brendan
