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Dead Battery - My Jeep Wrangler I have been dealing with LCC for over 7 years now - my sister and I purchasing 3 vehicles each from the dealership. Last Saturday morning I woke up t I have been dealing with LCC for over 7 years now - my sister and I purchasing 3 vehicles each from the dealership. Last Saturday morning I woke up to a dead battery in my Jeep Wrangler - jumped started it by my neighbor and headed to LCC. I have to say about arriving at the service dept. for 8 am I was greeted by Kyle, who told me no one had the time to change my battery but I could go in and purchase one from Parts then figure out on my own to get it installed. I went into Parts, purchased the battery but I was so flustered and upset because I had no one to help me get the new battery put in - Luckily Becky seen how upset I was when I was paying for the new battery and told me that she would arrange for one of the service techs to change the battery for me and I was directed to Ben in service. I am so very thankful for both Becky and Ben for helping me that day - my husband was out of town for the weekend and didn't know what I was going to do. I am giving Becky and Ben for sure five stars but I do need to say that Kyle needs some customer service training in respect to dealing with customers having emergency repairs and coming across like he doesn't care to help. I have dealt with Chad many times in service and maybe his excellent customer service has spoiled me. Thanks again Becky & Ben!!!! Michelle More

I had the pleasure or working with Jorge and Mandy they were nothing but helpful through the whole process. Jorge wasn’t pushy and made me feel really comfortable purchasing my car since it being my first were nothing but helpful through the whole process. Jorge wasn’t pushy and made me feel really comfortable purchasing my car since it being my first one. Then Mandy helped me through all the paperwork and polices she was great explained everything fully and even drove out to my work for me to sign paperwork so I didn’t have to go back to the dealership, would highly recommend purchasing a vehicle at London city Chrysler especially with Jorge and Mandy. More

Great Experience We came in to look at a new jeep wrangler and Austin did a great job helping us get what we wanted. The process went smoothly and things where very c We came in to look at a new jeep wrangler and Austin did a great job helping us get what we wanted. The process went smoothly and things where very clear, with covid-19 causing issues it could of went a lot worse. I would recommend anyone looking for a new vehicle go have a chat with Austin and see what he can do for you. More

Austin Gauld sold my s/o and I our first Jeep. Austin was amazing to work with. He always replied quickly to our inquires, he is very knowledgeable and was an overall great help with our purchase. I highly r amazing to work with. He always replied quickly to our inquires, he is very knowledgeable and was an overall great help with our purchase. I highly reccomend him! More

Talented, Experienced, and Excellent Sales and Service I had spend much time searching for a good used vehicle. When my husband and I saw a few vehicles to choose from here, we received knowledgeable staf I had spend much time searching for a good used vehicle. When my husband and I saw a few vehicles to choose from here, we received knowledgeable staff, excellent sales people and quick reliable service. Jorge was friendly and made our shopping experience a pleasure. I would recommend Jorge at London City Chrysler for your vehicle shopping needs. More

It’s rare that you come across such a standout talented professional like Jorge. He made my experience such a pleasure. When I walked in Jorge was working with another customer, his warm greetings at the d professional like Jorge. He made my experience such a pleasure. When I walked in Jorge was working with another customer, his warm greetings at the door made me think I'll wait for this guy no matter how long it takes. He not only made me feel welcome but also do to the safety measures in place there made it a very safe experience as well. Big shout out to the team at London City Chrystal and the highest recommendation to go see Jorge. More

Excellent customer service. Explained and answered all of our questions. Made us feel like a valued customer. We look forward to doing further business with Jorge. our questions. Made us feel like a valued customer. We look forward to doing further business with Jorge. More

I would only recommend Jorge at London City Chrysler if you enjoy getting exactly what you want!!! Jorge made the process of buying a new Truck relaxing and enjoyable, so much that I ended up surprising th you enjoy getting exactly what you want!!! Jorge made the process of buying a new Truck relaxing and enjoyable, so much that I ended up surprising the wife with a second. Jorge is great sales rep and can fill in as a marriage Counsellor in a pinch ; ) Jorge and LCC will continue to have my loyalty and repeat business in all my FUTURE vehicle purchases. More

We just bought a 2020 Wrangler from Veton. He was great to deal with. I’d highly recommend him and the dealership again and again. to deal with. I’d highly recommend him and the dealership again and again. More

Still waiting for Jeep. Still waiting for service. BEYOND FRUSTRATED. Ordered a Jeep Wrangler in January before Covid-19. It is now almost June and I am STILL WAITING. Not only did I not get any upda BEYOND FRUSTRATED. Ordered a Jeep Wrangler in January before Covid-19. It is now almost June and I am STILL WAITING. Not only did I not get any update this entire time, but now I am getting the run around from Drew (customer service). No return calls. No delivery date. NO CUSTOMER SERVICE. Bought my 2010 Jeep here at London City but I guess repeat customers are not important. More