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Leavens Chrysler Dodge Jeep Ram

London, ON

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961 Reviews

1345 Driver Lane

London, ON

N5V 0B4

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961 Reviews of Leavens Chrysler Dodge Jeep Ram

October 21, 2015

great people great experience Marc was an absolute pleasure to deal with. He made things very comfortable and had an answer for every question. I love my new Charger. Any staff I t More

by mario69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Cartwright, Marc Vanacker
October 21, 2015

A pleasure to deal with Marc went over and above his duties I believe made it quick and easy to get me in new truck. I would recommend marc and the dealership to any of my fr More

by Newby 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt rothwell, Ali Lattimore, Marc Vanacker
October 21, 2015

Fabulous Experience ! ! I had an appointment for 2 pm to have my snow tires and new rims installed . My service writer , Tamara , had everything ready in More

by Daryl_Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Webster
October 20, 2015

Wow. Only word for it. I have now had my 2014 Ram for just over a year Still treated as if I was there for the first time. The sales gentleman both Matt and the other Ma More

by PardyJon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart , Matt Cartwright, Jeff Hobbs, Bruce Reed, Carrie Maguire, Jesse Hughes, Becca Gyles
October 20, 2015

Dodge Journey This was our first time dealing with London City Chrysler .Dave Robbins found just what we were looking for at the price range suited to us.. When w More

by Jerseyboy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Robbins, Matt McHardy, David Forgan
October 18, 2015

Great dealer Jesse was great, found us what we were searching for at the price we wanted to pay in no time at all. No nickel and diming or pressure sales. Will More

by Mikej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Hughes
October 16, 2015

bad attitudes if you bring your car in for service and you didn't buy your car at this dealership the staff just treat you differently. I will never go here to get More

by shy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Layland
Oct 21, 2015 -

Leavens Chrysler Dodge Jeep Ram responded

I am very sorry to hear about your disappointment with our service department. Our service staff strive to provide all of our customers with a positive service experience. Regardless of where the vehicle was purchased there should be no difference in the level of service provided for any reason. Unfortunately not knowing who you are and the circumstance that lead to your dissatisfaction I am very limited in working towards a solution. Please know I would like in some way to make things right with you. I would like to discuss this further, if you are willing, please feel free to contact me anytime. 519-659-2489 Jeff Hobbs Service Manager

October 14, 2015

Good experience in the past, but not this time Went in for express lane oil change which went quickly enough. Then watched as the tech pulled truck out parked and bright keys in. Waited for 15 minu More

by Roy Ens
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amy Moore
Oct 16, 2015 -

Leavens Chrysler Dodge Jeep Ram responded

Hello Roy I am very sorry to hear that your recent visit to our Expresslane was less than satisfactory. After reading your post and doing a little research of my own it is clear that our hand off to reception process had failed. I have shared this experience with all involved and do assure you that we will make the changes needed to prevent this from happening again to you or anyone else. We are committed to working hard and making our Customer’s service experience a positive one. I’m hoping after reading this you will consider giving us another chance to prove to you that London City Chrysler can handle all your vehicle service needs in a prompt, professional manner. I appreciate you bringing this to our attention and although I never like to hear that a Customer has had a poor service experience it does give us a chance to learn from it and improve. Jeff Hobbs Service Manager London City Chrysler

October 14, 2015

Renegade James Clarke made the purchase of my new Jeep effortless. I came away very happy my purchase. Again, thank you. I would recommend London City Chrysle More

by Raydth
Recommend Dealer
Yes
October 06, 2015

New Car Purchase made easy My husband and I had been searching for a car for about 2 months. We first thought a used car was our best option, but when I came to the end of my s More

by AngelaG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Lattimore, Jay McCormack
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