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Leavens Chrysler Dodge Jeep Ram

London, ON

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964 Reviews

1345 Driver Lane

London, ON

N5V 0B4

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964 Reviews of Leavens Chrysler Dodge Jeep Ram

October 26, 2015

Professional Service James and Joanna made my car purchasing experience a delight. Every question was answered clearly and quickly. There was a genuine concern for my ov More

by Mike B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Lee
October 23, 2015

way to easy James was professional in every way and made our experience of purchasing a new vehicle effortless..He explained how everything worked and answered al More

by Marian & Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cartwright
October 23, 2015

Regular Service requirements Carrie was able to register me in for my scheduled maintenance and sit with me to define the noise coming from my heater vents. In a matter of minute More

by Christine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carrie Maguire
October 22, 2015

Fabulous Experience ! ! I had an appointment for 2 pm to have my snow tires and new rims installed . My service writer , Tamara , had everything ready in More

by Daryl_Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Webster
October 21, 2015

A pleasure to deal with Marc went over and above his duties I believe made it quick and easy to get me in new truck. I would recommend marc and the dealership to any of my fr More

by Newby 12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt rothwell, Ali Lattimore, Marc Vanacker
October 21, 2015

great people great experience Marc was an absolute pleasure to deal with. He made things very comfortable and had an answer for every question. I love my new Charger. Any staff I t More

by mario69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cartwright, Marc Vanacker
October 20, 2015

Wow. Only word for it. I have now had my 2014 Ram for just over a year Still treated as if I was there for the first time. The sales gentleman both Matt and the other Ma More

by PardyJon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart , Matt Cartwright, Jeff Hobbs, Bruce Reed, Carrie Maguire, Jesse Hughes, Becca Gyles
October 20, 2015

Dodge Journey This was our first time dealing with London City Chrysler .Dave Robbins found just what we were looking for at the price range suited to us.. When w More

by Jerseyboy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Robbins, Matt McHardy, David Forgan
October 18, 2015

Great dealer Jesse was great, found us what we were searching for at the price we wanted to pay in no time at all. No nickel and diming or pressure sales. Will More

by Mikej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hughes
October 17, 2015

bad attitudes if you bring your car in for service and you didn't buy your car at this dealership the staff just treat you differently. I will never go here to get More

by shy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Layland
Oct 20, 2015 -

Leavens Chrysler Dodge Jeep Ram responded

We are sorry to hear that you had a poor experience at our store. We sincerely endeavor to treat everyone with respect and appreciation for each individual. Could you please let us know more details as to what happened so that we can take appropriate action to resolve. Thank you

Oct 20, 2015 -

shy responded

i have given this dealership enough chances and that is why i had to post this review. the quality of service from your staff was below par everytime i tried to give this dealership my business. my family and myself all drive chrysler / jeep / dodge cars and they all agree that we should bring our business elsewhere.

Oct 21, 2015 -

Leavens Chrysler Dodge Jeep Ram responded

I am very sorry to hear about your disappointment with our service department. Our service staff strive to provide all of our customers with a positive service experience. Regardless of where the vehicle was purchased there should be no difference in the level of service provided for any reason. Unfortunately not knowing who you are and the circumstance that lead to your dissatisfaction I am very limited in working towards a solution. Please know I would like in some way to make things right with you. I would like to discuss this further, if you are willing, please feel free to contact me anytime. 519-659-2489 Jeff Hobbs Service Manager

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