Lauria Hyundai
Port Hope, ON
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I've been dealing with this dealership since 2015 and I have ZERO complaints with their service dept. Shirley Noland is the best service adviser I've used since I bought my first car in 1968. have ZERO complaints with their service dept. Shirley Noland is the best service adviser I've used since I bought my first car in 1968. More
I always find the entire staff I deal with in Maintenance, as well as sales to be very professional and dedicated to customer care and satisfaction. (EXAMPLE): Recently I had my car in for a Maintenance, as well as sales to be very professional and dedicated to customer care and satisfaction. (EXAMPLE): Recently I had my car in for a regular maintenance inspection and also to have the snow tires changed over to summer tires. Once there I found that I had forgotten to bring with me the special wheel nuts required for the chrome rims of my summer tires that had been stored there. The Maintenance reception staff attempted to find a way for me to return home and pick them up so I would not have to reschedule another appointment at a later date for the changeover of my tires. A solution was found, and I was able to have the inspection completed as well as the tires changed over without having to make an other appointment at a later date to have the tires changed over. Hats off for their dedication to customer care and the way the situation was handled. Patrick McCoy More
Excellent experience. What I really hate when getting service from a dealership is leaving with the feeling that I’ve been up-sold to maximize profits. That didn’t happen. I got what I came for and any a service from a dealership is leaving with the feeling that I’ve been up-sold to maximize profits. That didn’t happen. I got what I came for and any added suggestions were warranted. You simply cannot underestimate the value of the goodwill this kind of experience generates. Treat me right and you’ll have a client for life. Go the fast buck, short-term gain, and I’ll be gone. Thanks. More
Have appreciated the service provided, they are efficient and timely and during Covid have been extra careful with the logistics of their dry up! Well done! and timely and during Covid have been extra careful with the logistics of their dry up! Well done! More
Never an issue when I go in, always accommodating and friendly and I absolutely trust everyone. Would recommend to anyone looking for a new vehicle. Thank You friendly and I absolutely trust everyone. Would recommend to anyone looking for a new vehicle. Thank You More
Service is quick, reasonably priced, honest. They don't try to make you buy what you don't need or want. A nice surprise from my last dealership. try to make you buy what you don't need or want. A nice surprise from my last dealership. More
Well unlike the Burlington dealership. They answer the phone and call you back. They are kind and helpful. I would and did drive 2 hours from home that how great the port hope team is. phone and call you back. They are kind and helpful. I would and did drive 2 hours from home that how great the port hope team is. More
I've always felt like a valued customer at Lauria Hyundai. This is the model car dealership all the 'other guys' wish they could emulate. Hyundai. This is the model car dealership all the 'other guys' wish they could emulate. More
Always friendly timely and professionalThey explain Always friendly timely and professional They explain everything so there’s no surprises I trust the workmanship and always feel safe in my car afte Always friendly timely and professional They explain everything so there’s no surprises I trust the workmanship and always feel safe in my car after seevice More


