Laurentian Chrysler

Terrible service. Brought my truck in 3 times for gas tank strap replacement. Stranded me on the side of the road every time. Finally fixed it myself. ( I'm a mechanic Brought my truck in 3 times for gas tank strap replacement. Stranded me on the side of the road every time. Finally fixed it myself. ( I'm a mechanic) More

Ongoing Terrible Service! Laurentian Chrysler had my truck from March 2022 to July 2022. They returned it to me in April, with the camshaft still broken. Yesterday, they re Laurentian Chrysler had my truck from March 2022 to July 2022. They returned it to me in April, with the camshaft still broken. Yesterday, they returned the truck to me - with the AC malfunctioning! So, now I need to bring it back to the shop to have that repaired. The 2019 Dodge Ram is clearly a lemon. The cam has been replaced in July 2021 and again and again since March 2022. The service has been condescending and patronizing and dismissive. I would not recommend! More

Do you homework to know loopholes dealers exploit. Extra fees not allowed by OMVIC dealers exploit to customers ignorance. Extra fees not allowed by OMVIC dealers exploit to customers ignorance. More

Friendly staff,excellent service. .very well attended to details and always ready to help.great customer care .very well attended to details and always ready to help.great customer care More

Service here is great! Nice staff. Beautiful new location. Everything is clean and organized. They even stored my new winter tires for free! Definitely coming back for my next oil change location. Everything is clean and organized. They even stored my new winter tires for free! Definitely coming back for my next oil change More

Hemi 5.7 redesign has oil starvation issue in ,my ram went in for engine replacement that took 2months with old motor. Buying chev Duramax for power and good fuel mileage went in for engine replacement that took 2months with old motor. Buying chev Duramax for power and good fuel mileage More

Unless you like being deceived, betrayed, and lied to… and EVEN CALLED A LIAR, DO NOT BUY from this Dealership. Do not buy #dodge #ramtrucks #Chrysler #jeep #laurentianchrysler #charger #journey #cherokee and EVEN CALLED A LIAR, DO NOT BUY from this Dealership. Do not buy #dodge #ramtrucks #Chrysler #jeep #laurentianchrysler #charger #journey #cherokee #Durango Here is why... After purchasing a brand new custom RAM 2016, 2500 from this dealership, I have now been told that the warranty I purchased that cost upwards of $4000 won’t cover the replacement of the broken front differential. Why? “Its been underwater… or a lack of maintenance.” After providing all of the necessary maintenance documents, they reverted to, “its been underwater.” Anyone who knows me knows that I’m not exactly a bushman or a fisherman; that that RAM is one of the more powerful “grocery-getters” in the city. Given the fact that there is lots of snow in Sudbury, is the message here that RAM trucks can’t get wet? During conversation with Amy at the dealership, she almost directly called me a liar, " Well Karson, a similar situation like this has happened in the past, and eventually the guy did admit to having it underwater." Now get this—this same truck had one of Laurentian Chrysler’s “85 Point Inspections” approximately three months prior to the diagnosis of its front differential being “unsafe to drive.” One component of this 85 point inspection is to “check for differential noises”. During a past inspection of a bearing it was noted that the dealership used a stethoscope to listen to the bearing, but somehow they weren’t able to hear what they called “the worst diff they have ever seen”? Why was no stethoscope put on the front differential during the 85 point inspection? After directly contacting FCA Canada with employees Mitch and Connor (Chrysler Canada) and pleading my case, the answer I got was “this is what the dealership said, and that’s all we can go by.” After quite easily exposing the holes in the dealership’s reasoning, he simply apologized. After demanding to speak with his supervisor, I was told “no.” You read that correctly. I was told “No, you cannot speak with my supervisor.” OH! Plus upon leaving the dealership to bring my "undrivable" truck home--unfixed, I was billed for the replacement of the window clips (which I never asked for) and diagnostic of the differential. Again, unless you like being deceived, betrayed, and lied to… DO NOT BUY from this Dealership. Do not buy #dodge #ramtrucks #Chrysler #jeep ... Boycott these companies #FCAcanada #chryslercanada More

Worst service Ever I will never buy another vehicle there again welding on a brand new 80g truck is not a proper recall fix Cheap way out for Dodge Ram again welding on a brand new 80g truck is not a proper recall fix Cheap way out for Dodge Ram More

A GM Loyalist Converts to RAM! Incredible service, knowledge, understanding of customer needs, blends exceptionally with a superior product! The Laramie with additional features su Incredible service, knowledge, understanding of customer needs, blends exceptionally with a superior product! The Laramie with additional features suggested meets our needs perfectly! Thanks JL! More

Ripped off I could not believe that a synthetic oil change cost $174.00. What a rip off. Pensoil cost $103 taxes in. Even Doyle Dogde is less expensive than L I could not believe that a synthetic oil change cost $174.00. What a rip off. Pensoil cost $103 taxes in. Even Doyle Dogde is less expensive than Laurentian Motors. More