Langley Hyundai

Bought a used vehicle from Faris. Was told it was fully inspected and issues would be addressed. Outright lies! I drove 5 hrs to purchase the car. I was on my way back home and went Was told it was fully inspected and issues would be addressed. Outright lies! I drove 5 hrs to purchase the car. I was on my way back home and went to use the breaks , the car started shaking so badly it scared me. I had to keep going as I have a critically ill husband and had to get back. I tried to contact the dealership to no avail. Finally reached Faris via Facebook and got nothing but lies from him . I took the car in and had to pay $1200.00 for new brakes all around. Faris informed me that the front breaks were done and back breaks were good. … neither was true. ( I have pictures) I asked if they were willing to at least help with the charges. .. no response. Also if you give them a deposit be prepared to have all your calls and emails ignored until it’s convenient for them . it has taken me over a week to get a response on my deposit. In short.. steer clear of this dealership. Customer service is at best shoddy and don’t expect them to stand by their word. More

I’m very upset with the appalling service I received from Hyundai Langley. I purchased a used car from them, only to have it break down within six days. Despite multiple visits and promises of fixes, the car Hyundai Langley. I purchased a used car from them, only to have it break down within six days. Despite multiple visits and promises of fixes, the car continued to malfunction. The head sales manager assured me of direct assistance, but all I received was ignorance and incompetence. When I asked for compensation due to the inconvenience, I was callously told that they were already losing money and unwilling to do anything. I wasted hours of my time at their shop, only to be given the runaround and sent to another dealership. After three weeks of owning the car, it worked for a mere six days. This experience has left me utterly disillusioned with Hyundai Langley. I strongly advise against anyone considering purchasing a vehicle from them. More

We just purchased a Santa Cruz and can’t say enough about this dealership. Our salesman Asher was excellent to deal with. The entire team was very professional and gave us confidence in our decision. Kudos this dealership. Our salesman Asher was excellent to deal with. The entire team was very professional and gave us confidence in our decision. Kudos to Ivan for his patience with walking us through the operation of the vehicle. The rep setting up our ICBC was most helpful too. Overall we were very satisfied with our whole experience at Langley Hyundai. More

I called on Tuesday (November 21) Wednesday (Nov 22) and did not get a call back until Thursday (Nov 23.) They called during my working hours, so I called back when I got home. I had to call that day, Frida did not get a call back until Thursday (Nov 23.) They called during my working hours, so I called back when I got home. I had to call that day, Friday (Nov 24) and 5 times Saturday (Nov 25) to be able to pay for my part. I then called Monday (Nov 27), Tuesday (Nov 28) and three times Wednesday (Nov 29) to be told my part would not be available until Friday (Dec 1) and then transfered to be told it wouldn't be ready until at least Dec 5. I think asked for a refund (on $460) and was told it would not be issued for 7-10 days! I just ordered this part on rock auto for $55. Axel was the only person who was generally kind, everyone else was rude, useless or impatient. One guy told me to call back - but gave me the number for a clinic in downtown Vancouver... More

We took our Hyundai Santa Fe sport in to Langley Hyundai to get spark plugs changed and walked out with a $4000 bill. We wrote an email to both the general manager and the service manager regarding unnecess to get spark plugs changed and walked out with a $4000 bill. We wrote an email to both the general manager and the service manager regarding unnecessary repairs and they never got back to us or sent us the promised survey. We then contacted head office customer service and they were of no help. Consequently we will never do any business with Hyundai again. More

Great service. Knowledgeable and professional. The sales agent Leo was amazing to deal with. Followed up after delivery to ensure all things were good. Knowledgeable and professional. The sales agent Leo was amazing to deal with. Followed up after delivery to ensure all things were good. More

Just got my Ioniq 6. I must say that it was a pleassure dealing with Leo Zolein . His attention to detail and prompt response to any question was awesome. His service I must say that it was a pleassure dealing with Leo Zolein . His attention to detail and prompt response to any question was awesome. His service and knowledge for my purchase helped in me getting the vehicle that is super awesome to drive. Will be getting our next car from Leo for sure. More

Service at Langley Hyundai is always top notch, so much so that I’d likely buy another Hyundai, which is a good product, even if a better vehicle was offered by a competitor! so that I’d likely buy another Hyundai, which is a good product, even if a better vehicle was offered by a competitor! More

Unprofessional with misleading and miscalculated paperwork. Very little effort to fix issues. Sadly disappointed. Really too bad. paperwork. Very little effort to fix issues. Sadly disappointed. Really too bad. More