Langley Chrysler - Service Centre

Reciew Devon, barb and sonja where all so very helpful. Devon and barb both where exceptionally awesome.devon explained everything in my “words” and she made Devon, barb and sonja where all so very helpful. Devon and barb both where exceptionally awesome.devon explained everything in my “words” and she made me feel very comfortable More

A true brand ambassador I thought execeptional customers services would end or fade away over time after you purchase your vehicle, but I have been proven wrong at every enco I thought execeptional customers services would end or fade away over time after you purchase your vehicle, but I have been proven wrong at every encounter I have with parts & service at Langley Chrysler. It’s nice to still experience things like this in today’s world. You guys rock. Thank you so much. More

Great Customer Service I bought by 2015 Dodge Ram here and have had pretty good customer service ever since. Josh and the service department are always very friendly and ver I bought by 2015 Dodge Ram here and have had pretty good customer service ever since. Josh and the service department are always very friendly and very professional. Dennis Henderson who shuttles everyone back and forth to home or work is also top notch as well. More

Josh McLeod -Dennis Henderson Josh mcleod was polite and friendly very good service. Dennis shuttled me for breakfast very polite good expierience today😊thank you have a nice day Josh mcleod was polite and friendly very good service. Dennis shuttled me for breakfast very polite good expierience today😊thank you have a nice day More

Great experience with lots of support I went to Langley Chrysler to have my 2015 Jeep Wrangler serviced and my rear breaks done. I’ve never had my vehicle serviced and know very little abo I went to Langley Chrysler to have my 2015 Jeep Wrangler serviced and my rear breaks done. I’ve never had my vehicle serviced and know very little about cars. Naturally, I had a lot of questions that may have seemed silly as I felt overwhelmed. I was treated with respect and all my questions were answered, multiple times. Josh was incredibly helpful and patient with me. The job was also finished in a timely manner. More

Repair Good customer service by listening to what my concerns were and doing the best to meet what was right for my ram1500 and me. Well done, I will be back Good customer service by listening to what my concerns were and doing the best to meet what was right for my ram1500 and me. Well done, I will be back! Jon More

HORRIBLE! STAY AWAY!!!!! Complete garbage customer services. Never answer there phones. I told them to get their manger to contact me, never did. I sent in my 2017 Dodge Charg Complete garbage customer services. Never answer there phones. I told them to get their manger to contact me, never did. I sent in my 2017 Dodge Charger for a service got it back smelling like cigarette smoke, I get in my car and there is half of a cigarette put out on my center conceal. The nerve of these people NEVER COME HERE. More

Always a rip off Worst dealer service department I have ever been to. Constantly ripped off, ever changing prices, and the bill never matches what was quoted. The wa Worst dealer service department I have ever been to. Constantly ripped off, ever changing prices, and the bill never matches what was quoted. The way the bill is arranged makes it difficult to then determine where the overcharges came from. Example, a $199 package is then broken up into labour, parts, other charges etc.. which equal $265. Service Advisor is then unable to explain what the extra charges are for (199 plus tax= $226.86, not $265) Do not get more than one thing done at a time otherwise you will need an accounting degree to figure out where they overcharged you. Very shady and untrustworthy, and ruin the an otherwise decent sales department. More

Used truck buyer beware!,? Purchased used 2006 dodge mega diesel 3500 fully loaded in 2013 from LC. Was told they went thru it? Was told they did some front end work? Purchas Purchased used 2006 dodge mega diesel 3500 fully loaded in 2013 from LC. Was told they went thru it? Was told they did some front end work? Purchased Nov., left for Kittimat in Dec! So approximately 1600 k buy me so far, and now the Deaded Dodge Death Wobble, never felt such a ride wow!!!!! Now in Kittimat for two months, so maybe 1800 k , now the back brakes are so bad they need to be done? Called LC asked about anything?. Oh Sorry? They kept calling for awhile to do my service work? Really? So over the years have done all service and maintenance other places? The other week air bag lite came on? So off to my mechanic, I’m told needs recall work done, has to go to dealership! Ok so well I’ll try LC even thou I live in Hope now! So called gal ,very nice to talk too! Made appointment for Thursday, called back to tight , made it for the next Tuesday at 0930! Asked if parts were all in? She said yes ! We arrived at 0930 told take most of day, 3 recalls? Asked what? One front end piece and two airbag things! Ok don’t do front end, just did all in November of 2017. Oh ok then just airbags. Still want it till 1600 ok So came back at 1545 they didn’t touch it? Still parked same place? Was told sorry have to leave one more Day? Well I called made sure parts were in?? I said how bought a car? She says you will have to rent one? I told them I live in Hope! She assured me it would be done?.. Just not good service? Hope my next Chrysler Centre is better? More

Great Sales Department... Terrible Service Department Bought a jeep here in July and the sales department was wonderful. Norm was incredibly helpful and friendly. However, since then I've had to take my Bought a jeep here in July and the sales department was wonderful. Norm was incredibly helpful and friendly. However, since then I've had to take my jeep back 3 times and they haven't been helpful at all. The service is slow, there's no point in booking an appointment because they still keep your car basically all day. I've called and left messages for the manager and had had emails sent to him to have him call me. Not a single call back. If you buy your jeep here I suggest getting it serviced elsewhere. More