Langley Chrysler - Service Centre

Great follow up service. I purchased replacement tires for my jeep here. A few months later I got a nail in one of my new tires. Called Langly Chrysler and was told to brin I purchased replacement tires for my jeep here. A few months later I got a nail in one of my new tires. Called Langly Chrysler and was told to bring it right in, they got it in pretty much as soon as I arrived. Tire was fixed quickly, and at no charge. Great to see such great follow up service. More

Langley Chrysler My Wife and I have been coming to Langley Chrysler since ‘96 Since then we have had great service. We have bought numerous vehicles over the years a My Wife and I have been coming to Langley Chrysler since ‘96 Since then we have had great service. We have bought numerous vehicles over the years as well. Sales have been very helpful as well. Sure we have gone to other dealers over the years but the Langley Chrysler’s service has always brought us back. Now our driveway is full of Mopars ‘13 Ram ‘17 Durango ‘17 Challenger...my son’s Thank you Langley Chrysler. More

See my previous comments I had not finished my review when I pushed a wrong button and it sent the information about Dana Davidson & Jim Harkness of the sales and service depa I had not finished my review when I pushed a wrong button and it sent the information about Dana Davidson & Jim Harkness of the sales and service departments. More

Customer Service We originally purchased our Jeep at Haley Dodge - needed new batteries in our key fobs - went to the new White Rock Dodge (formerly Haley) - was in We originally purchased our Jeep at Haley Dodge - needed new batteries in our key fobs - went to the new White Rock Dodge (formerly Haley) - was informed 10.00 each to replace batteries - decided to go to Langley Dodge - without telling Russ where we purchased the vehicle - his customer service and cost was nothing in comparison to the $20.00 we would have had to pay in White Rock - that gesture goes a long way for a customer in dealing with a specific dealership More

Technician was terrible Technician working on my truck was terrible. Greasy hand prints on my hood and grill. Tires were rotated and reinstalled BUT... Tire pressure wasn’t c Technician working on my truck was terrible. Greasy hand prints on my hood and grill. Tires were rotated and reinstalled BUT... Tire pressure wasn’t checked and slow leak in one tire wasn’t fixed as was stated on the work order. Rear dually wheels were installed out of sync so I could not check or add air to inside tires. Took the truck back to gave this fixed and am still waiting after 5 hours for the work to be completed. Langley Chrysler’s lost my business More

Transmission Issue Transmission was broken Dealership made me an appointment right away Excellent customer service Only complaint is it took a few days to get parts Transmission was broken Dealership made me an appointment right away Excellent customer service Only complaint is it took a few days to get parts Otherwise perfect and they answered all my questions More

total lack of care for customer Took my 2018 jeep compass in because of a warning light coming on. They snapped the head of a bolt off (possibly not their fault) but then had to ord Took my 2018 jeep compass in because of a warning light coming on. They snapped the head of a bolt off (possibly not their fault) but then had to order a part. In trying to repair they broke the window glider and had to order that part. They had my car from Dec 17 until Dec 31. Kept promising me a new "ready" date and then never bothered to call to say "sorry the part didn't come in" I was promised the car (with no drivers door handle) would be taken into the shop nightly and it was not. The only communication I had with them was when I went in to talk to them. After my last visit on Dec 27, was the ONLY time I received a call from Devon apologizing that the care was in fact NOT taken in at night. Finally got the car back and there is a nice DING in the drivers door. While they do accept responsibility for "dropping " the ball a number of times, they basically accused me of LYING about how the door was dented. STAY AWAY from this dealership. Service manager a NO SHOW. 2 days after I got my car back, the same warning light that I took it in for in the first place is back on!!! This is not finished More

Charges for work not done I had my Ram 1500 in for the 30,000 km service and guess what - I was charged for work not performed. Th xxx't service manager was adamant in cab filt I had my Ram 1500 in for the 30,000 km service and guess what - I was charged for work not performed. Th xxx't service manager was adamant in cab filter was replaced. When I asked them to show me where the filter, my cab is not equipped with a filter. Interesting. Engine filter was checked off that it was checked. Filter was so filthy you could not see through it and there was chicken feathers stuck to it. xxx't service manager said it was not on schedule to replace, yet they will replace a cab filter but truck is not designed with one. When they did the last oil change, they did not replace the oil cap. Some oil did spew on the engine. The solution here was to shampoo my engine. The service advisers are top notch, cannot say the same for the sloppy technicians or how an xxx't service manager deals with customer issues. As much as I enjoy my truck, I will find a new place to service my truck. They have lost my business and would not recommend this dealership to anyone moving forward. More

Basic servicing and other maintenance My last service with the agency was really good. Brittni, was really patient to answer all my questions and she did a great job with the customer serv My last service with the agency was really good. Brittni, was really patient to answer all my questions and she did a great job with the customer service thing. I would also like to thank the Mecahnic who did a great work on my car. This is the first time I can feel my car going smoothly After a basic servicing done. Great job guys!!! Merry Christmas and Happy new year More

Service Very happy and Great services from jim harkness in the service department on my dodge ram truck. He is always helpful and curtious Thanks Jim! Very happy and Great services from jim harkness in the service department on my dodge ram truck. He is always helpful and curtious Thanks Jim! More