83 Reviews of Langley Chrysler - Service Centre
I have used this dealership since my purchase of a 2015 Grand Cherokee and always have a positive experience. Appreciate the honest and thorough service. Grand Cherokee and always have a positive experience. Appreciate the honest and thorough service. More
I had my 2017 300s in for scheduled maintenance and the work that was done was great along with a few issues that were brought to my attention. I bought my Chrysler at Langley Chrysler and have always had work that was done was great along with a few issues that were brought to my attention. I bought my Chrysler at Langley Chrysler and have always had it serviced there. Great staff as always. Kudos to Angela in the service department. More
I,m a long time dodge service user and I like to talk to Jim Harkness because he is very personable and gets the job done every time on time. He is what we like to call in the business "a pro"! Thank You, Jim Harkness because he is very personable and gets the job done every time on time. He is what we like to call in the business "a pro"! Thank You, Rick Hart More
Josh was excellent with all my questions and during the vehicle pick up. Thanks Josh vehicle pick up. Thanks Josh More
Great Service, Friendly Staff, Vehicle was ready on time. The check in and check out process was smooth and efficient. No waiting. Overall the experience was great! The check in and check out process was smooth and efficient. No waiting. Overall the experience was great! More
Service manager and sales staff are incompetent We wanted to buy a "flat towable" (meaning to at tow behind motorhome eg) jeep from a dealership and they checked with Langley Chrysler who is a jeep We wanted to buy a "flat towable" (meaning to at tow behind motorhome eg) jeep from a dealership and they checked with Langley Chrysler who is a jeep dealership to see if the vehicle we were interested in was indeed flat towable. The service manager told them the Jeep Cherokee Sport was flat towable. So we bought the car and then went and had the tow package installed. ($2600). We got home and found out that the jeep was not towable. So we called this guy back and spoke to him and he said that he told the dealership originally that it was flat towable, but then called them right back and said it wasn't. (untrue). Then he told us that we could have a button installed that would make it towable. He didn't have the part in but said same dealership in Chilliwack did. So we went to them, they installed it ($600) and then we still couldn't hook it up to motorhome. We spoke to service manager at Chilliwack and he confirmed that it wasn't flat towable. So we called Langley back and the sales manager told us that since it was their mistake they would fix it. We emailed the main manager and he did not reply. Called the sales manager back and he changed his story, said it was original dealerships fault and Chilliwacks, but not theirs. Talk about passing the buck. Langley was responsible for all of these problems and takes no responsibility at all. We now have a vehicle with a tow package on it that we have no use for. I will never deal with these people again and plan on taking appropriate action against them. More
Langley Chrysler were excellent. They were fast, friendly and helpful. They arranged a shuttle for me both arriving and leaving. My car was ready on time. and helpful. They arranged a shuttle for me both arriving and leaving. My car was ready on time. More