
Langley Chrysler
Surrey, BC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
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Charges for work not done I had my Ram 1500 in for the 30,000 km service and guess what - I was charged for work not performed. Th xxx't service manager was adamant in cab filt I had my Ram 1500 in for the 30,000 km service and guess what - I was charged for work not performed. Th xxx't service manager was adamant in cab filter was replaced. When I asked them to show me where the filter, my cab is not equipped with a filter. Interesting. Engine filter was checked off that it was checked. Filter was so filthy you could not see through it and there was chicken feathers stuck to it. xxx't service manager said it was not on schedule to replace, yet they will replace a cab filter but truck is not designed with one. When they did the last oil change, they did not replace the oil cap. Some oil did spew on the engine. The solution here was to shampoo my engine. The service advisers are top notch, cannot say the same for the sloppy technicians or how an xxx't service manager deals with customer issues. As much as I enjoy my truck, I will find a new place to service my truck. They have lost my business and would not recommend this dealership to anyone moving forward. More
EXCELLENT CUSTOMER SERVICE AND EXPERIENCE Over the years I've purchased many cars from Ziyaad and the experience just keeps getting better. He knows the industry, he knows the cars and he know Over the years I've purchased many cars from Ziyaad and the experience just keeps getting better. He knows the industry, he knows the cars and he knows how to make you feel appreciated from the moment you walk in the door to the last second of you getting into your new car. He not only makes your car buying experience easy and painless but you have a great time in the process as well and he goes through ever little detail and answers any questions to the best of his ability. The whole team at Langley Chrysler made my recent purchase a few weeks ago a memorable and unforgettable one. If there's anyone i would highly recommend when buying a car it is definitely from Ziyaad. More
lousy after sales service i have purchased several vehicles in the last 30 years and dealt with different dealerships in Quebec , Ontario, Alberta and now here and this one is i have purchased several vehicles in the last 30 years and dealt with different dealerships in Quebec , Ontario, Alberta and now here and this one is one of the worse. They delivered us a vehicle that was properly detailed, it was dirty, we had a trade in and had to chase down our plates and waited for over 3 weeks to get the second key for the vehicle. Not impressed I would definitely not recommend More
Basic servicing and other maintenance My last service with the agency was really good. Brittni, was really patient to answer all my questions and she did a great job with the customer serv My last service with the agency was really good. Brittni, was really patient to answer all my questions and she did a great job with the customer service thing. I would also like to thank the Mecahnic who did a great work on my car. This is the first time I can feel my car going smoothly After a basic servicing done. Great job guys!!! Merry Christmas and Happy new year More
Service Very happy and Great services from jim harkness in the service department on my dodge ram truck. He is always helpful and curtious Thanks Jim! Very happy and Great services from jim harkness in the service department on my dodge ram truck. He is always helpful and curtious Thanks Jim! More
Reciew Devon, barb and sonja where all so very helpful. Devon and barb both where exceptionally awesome.devon explained everything in my “words” and she made Devon, barb and sonja where all so very helpful. Devon and barb both where exceptionally awesome.devon explained everything in my “words” and she made me feel very comfortable More
New customer Good, I am satisfied for their service . My truck got problem, it took 3 time in other shop, doesn’t work. It was fixed in Langley Chrisler. Good Good, I am satisfied for their service . My truck got problem, it took 3 time in other shop, doesn’t work. It was fixed in Langley Chrisler. Good More
A true brand ambassador I thought execeptional customers services would end or fade away over time after you purchase your vehicle, but I have been proven wrong at every enco I thought execeptional customers services would end or fade away over time after you purchase your vehicle, but I have been proven wrong at every encounter I have with parts & service at Langley Chrysler. It’s nice to still experience things like this in today’s world. You guys rock. Thank you so much. More
Great dealership experience Ziyaad was helpful in pointing me in the right direction to find the perfect vehicle for me. I walked in there knowing I wanted a truck and he was sup Ziyaad was helpful in pointing me in the right direction to find the perfect vehicle for me. I walked in there knowing I wanted a truck and he was super personable, knowledgable and made the whole process easy. I definitely recommend him to anyone looking to buy. More
Great Buying Experience The sales rep, Norm who found us a vehicle was very informed and helpful in getting us the vehicle we wanted! He was very friendly and not pushy. The sales rep, Norm who found us a vehicle was very informed and helpful in getting us the vehicle we wanted! He was very friendly and not pushy. More