Langley Chrysler

I sold my car to them last week. They waited until after the paper work was finished and I signed my car over to them, to inform me it would take days to write a check. In this tim They waited until after the paper work was finished and I signed my car over to them, to inform me it would take days to write a check. In this time they have apparently managed to get my car threw it's safety inspection, detailing, photo shoot and ads posted for sale. Yet they haven't had time to write me a check. Just remember if your going to be a customer of Langley Chrysler you will come LAST!!! THEY WILL DO FOR Themselves FIRST AND THE CUSTOMER LAST! They have become difficult to get a hold of and haven't returned my calls. Considering contacting the VSA in regards to my issue if something isn't resolved in the next couple hours. More

Customer service was very minimal. If you don’t know anything about mechanical work, they will definitely fleece you. I won’t be back. MN If you don’t know anything about mechanical work, they will definitely fleece you. I won’t be back. MN More

This was one of the easiest purchases I've made in a long time. The management team Paul,JP,and James made my life very easy. They didn't have what I wanted but we're able to locate it within 24hrs. If you w time. The management team Paul,JP,and James made my life very easy. They didn't have what I wanted but we're able to locate it within 24hrs. If you want a great buying experience got to go here. Tell them Paul. N. Sent you. More

A salesman sent me a Text as my Pacifica was in for service, it said I would get 0 financing and 2000 Visa card if a traded in my van. Well not true, the 0 finance was for new vehicles and he laughed a service, it said I would get 0 financing and 2000 Visa card if a traded in my van. Well not true, the 0 finance was for new vehicles and he laughed at me when I asked about the visa! More

Great service, very knowledgable. And go the extra mile for the people.Highly recommend them. And go the extra mile for the people.Highly recommend them. More

The service department employee was very good at dealing with my vehicle issues and with the warranty company. The thing is when I got home and opened the hood of my car the mess that the engine compartment with my vehicle issues and with the warranty company. The thing is when I got home and opened the hood of my car the mess that the engine compartment was in was in an unacceptable condition. I can't tell if the issues are taken care of or if they are still leaking. When I was asked if I wanted them to clean up the engine compartment before I picked up the car I assumed they wanted to charge me extra on top of the $3,000.00 it had already cost for the repairs so I said I would clean it myself. The thing is I expected it to look as it did when I took it into service. I have had issues before with my wife's Jeep being returned to us with garbage left in it and gages not set back to where they were when it was brought in. Also when I first took my car in for service during the height of COVID-19 when it was returned to me I found a covid mask on my passenger side floor. I mentioned it to the service department but they didn't care. I'm disappointed about this ongoing situation with getting my vehicles back in this condition. I don't like to complain but folks you charge a lot of money for repairs the least you could do is return the vehicles in the condition that you received them after working on them. That's not customer service it is more like you don't care about the customer's vehicle or property. I know this will fall on deft ears and it is my choice to go elsewhere for service, but I believe in keeping your dollars close to home and supporting local companies but these same companies should consider how much disappointment people should have to put up with before they are forced to go elsewhere. More

Super informative, friendly, no pressure sales and fun atmosphere. Layne was great and made me feel right at home. You can tell they all love their jobs. atmosphere. Layne was great and made me feel right at home. You can tell they all love their jobs. More

Great dealer, I had a very positive experience would recommend to anyone interested in purchasing a vehicle recommend to anyone interested in purchasing a vehicle More

Fantastic service from John Santos and the rest of the team. I got approved really fast! Thank you again John! team. I got approved really fast! Thank you again John! More

Amazing job done by David, everything was top notch and i really appreciate the time he gave in getting us the perfect match for our Ram 1500 Limited edition. 100% recommended dealership. really appreciate the time he gave in getting us the perfect match for our Ram 1500 Limited edition. 100% recommended dealership. More