Langley Chrysler

Service issue - transmission 2014 Chrysler 200 -96,000 kms , 2 months past 5 year & transmission needed rebuilding. Josh worked with FCA to have covered under warranty that was a 2014 Chrysler 200 -96,000 kms , 2 months past 5 year & transmission needed rebuilding. Josh worked with FCA to have covered under warranty that was accepted. NOW the ISSUE; asked Josh twice about warranty twice and he replied " parts ONLY for 2 years NO LABOUR coverage" " you are on the hook for labour once you leave the dealership lot". Contacted FCA and they indicated 2 years PARTS & LABOUR unlimited kms. Called dealership 3 times to talk to service manager - no return calls. Angela connected me on the 4th attempt to parts manager Trevor who is working on confirming coverage. Would gladly sit down with someone in authority to discuss further. In summary think it took to long to repair ( 2 weeks) & not how the warranty time / coverage has been handled. There is more that was not in this review that should be discussed. More

Amazing Service I needed a vehicle, shopped around but did not get straight answer until I called Langley Chrysler, I spoke with Shawn told him what I am looking fo I needed a vehicle, shopped around but did not get straight answer until I called Langley Chrysler, I spoke with Shawn told him what I am looking for within minutes he sent me the quote and ended up buying the Van. He was a good listener, kind and very professional. This is the second vehicle in 14 months. I will always depend on Shawn on my future purchases. More

Can’t go on without a truck From Datsuns to fords to chevys , to Fargo’s to RAM , that’s my go to truck for life now . Had a great salesman, the staff treated me great and accomm From Datsuns to fords to chevys , to Fargo’s to RAM , that’s my go to truck for life now . Had a great salesman, the staff treated me great and accommodating. More

New Truck Buying Experience First impressions count! Ziyaad is friendly , attentive and responsive making my buying experience seamless. More importantly, his attitude post sal First impressions count! Ziyaad is friendly , attentive and responsive making my buying experience seamless. More importantly, his attitude post sale has been really good. I have no hesitation recommending Ziyaad and Langley Chrysler. More

Non stressful buying experience Pressure was non existent. Physical environment is client friendly. Layne was good knowledge guy. Good to deal with, my other guy Blair of many years Pressure was non existent. Physical environment is client friendly. Layne was good knowledge guy. Good to deal with, my other guy Blair of many years had retired so my first experience with new sales rep in 20 + years Did a fine job. Good folks down there and trotmans make sure of that More

Langley Chrysler This dealership has great teamwork when you are looking for a vehicle. From salespeople and finance to GM, all work together to give you a great exper This dealership has great teamwork when you are looking for a vehicle. From salespeople and finance to GM, all work together to give you a great experience on purchasing a vehicle. Thank you to Stuart for taking the time to show us around and giving us multiple choices to consider. We definitely would recommend this dealership to family and friends More

Very professional and pleasant experience, start to finish Just picked up our new minivan purchased through Layne Schwandt and couldn’t be happier. We knew what we wanted and Layne showed us the perfect one an Just picked up our new minivan purchased through Layne Schwandt and couldn’t be happier. We knew what we wanted and Layne showed us the perfect one and negotiated a fair deal. Always replied to all questions accurately and promptly, paperwork and pick up process very smooth and efficient, the way car buying should be. Would definitely buy from this salesman and dealership again, and recommend them to our family and friends. More

Exceptional Customer Service My 2015 Chrysler Town & Country's battery failed 3 times during the Long Canada Day weekend as a result of indifferent readings from their Diagnosti My 2015 Chrysler Town & Country's battery failed 3 times during the Long Canada Day weekend as a result of indifferent readings from their Diagnostic Tester. This required the vehicle to be towed twice back to their yard and finally the results were positive..... a new battery was required . This misfortune was all a big inconvenience! Then Langley Chrysler went the EXTRA MILE to provide me with Total Customer satisfaction. My thanks go to Anthony Wiseman, General Manager, for being so welcoming and understanding my dissapointment. The management there is very pro-active and extremely Customer Oriented. They only want Total Customer Satisfaction. My customer service experience ended with Langley Chrysler honouring all costs for Towing, Diagnostic charges, brand new Courtesy Vehicle and a new battery from the Service Dept. Thanks also to Josh Mcleod of the Service Dept. I recommend Langley Chrysler for very friendly people & Total Customer Satisfaction . Fred Madden Langley,BC More

Great team Shaunna Kelsey was great. Very knowledgeable and patient. Would recommend her to friends and family looking to buy a car. All folks were very professi Shaunna Kelsey was great. Very knowledgeable and patient. Would recommend her to friends and family looking to buy a car. All folks were very professional. More

Devon and Lina are both amazing. Devon and Lina helped me out in a very extremely professional manner. My vehicle basic warranty was about to expire and they went out of their way to Devon and Lina helped me out in a very extremely professional manner. My vehicle basic warranty was about to expire and they went out of their way to ensure that the issues that came up would be looked at and honoured under the warranty. they ensured that everything that was repaired was also explained to me and were both so calm friendly and made my experience enjoyable. More