Land Rover Jaguar Thornhill

Would give zero stars if I could.Horrible, horrible Would give zero stars if I could. Horrible, horrible dealership. Car blew its engine on last day of warranty over an issue that the dealer already k Would give zero stars if I could. Horrible, horrible dealership. Car blew its engine on last day of warranty over an issue that the dealer already knew about and said wasn't an issue. Dealer refused to cover warranty and quoted $56,000 for new engine! Then had me 'try' a fix that may or may not work. Charged me $3000 for that. It didn't work. These people are criminals. More

Horrible stay away at all cost, their service department specially! They don’t honor their own warranty they didn’t cover my breaks which I only had for 6 month now my back windows both had stopped working specially! They don’t honor their own warranty they didn’t cover my breaks which I only had for 6 month now my back windows both had stopped working and they don’t cover that either! More

Stay away from this place! I leased a car one year a go and it’s been nothing but issues, it’s just too many too much to explain! and it’s been nothing but issues, it’s just too many too much to explain! More

AVOID THIS PLACE AT ALL COSTS!! Avoid this place at all costs. I have been a loyal Land Rover customers for years and getting any repairs or services done at this location is always Avoid this place at all costs. I have been a loyal Land Rover customers for years and getting any repairs or services done at this location is always a complete NIGHTMARE! Their entire team from service, to parts, to management is beyond disorganized and unprofessional. I have been having issues with my Range Rover over the last 3-5 months and have made 3 separate trips to the dealership - to note I live at least a 1-2 hour drive one way, have spent thousands of dollars, and the issue continues. Each time I get dragged around, the repairs are hundreds - if not 1,000's of dollars more then was was quoted on the diagnostic and THE ISSUE CONTINUES! Each time I go and get a rental it is a completely different process with more crazy hoops to jump through, I have expressed my concerns with the service manager (who was just recently fired) and nothing changes. Seriously, save yourself a headache and take it anywhere else, literally anywhere else! More

Don't ever go there people You are treated real bad at this dealership. Right from sales, delivery to service - most horrible experience you can ever have. They will not stick t You are treated real bad at this dealership. Right from sales, delivery to service - most horrible experience you can ever have. They will not stick to any commitments, never bother to follow up, never bother to revert back if any issues, you take car there and nobody cares whether you even exist or not. Most horrible dealership you can ever go to. We bought two cars and salesman didn't even bother to be present for delivery, nobody bothered to explain any features and nobody ever followed up for anything. For any issue, they don't care at all. Once sold and taken your money, they don't even recognize you. Having bought few cars in last few years with different Brands and different dealership, this is the worst you can ever get to. Will recommend all to just stay away from this Dealership. I'm not even sure how they even exist or continue to operate. Very shady and useless dealership. You will get better customer service at Dollar store if you spend 5 $ there, than you will get here after spending 100K. More

Horrible Customer Service This dealership is by far the worst one I have ever been to. I can tell they are struggling and would recommend anyone buying a Jaguar, Land Rover, or This dealership is by far the worst one I have ever been to. I can tell they are struggling and would recommend anyone buying a Jaguar, Land Rover, or Range Rover to visit one of the many other dealerships across the GTA. More

Horrible service lie and do things you don't want to charge you Warning don't go Fake reviews written by ppl there don't believe what you read service lie and do things you don't want to charge you Warning don't go Fake reviews written by ppl there don't believe what you read More

Be on full alert Especially poor and dishonest customer service and I'm very dissatisfied with the service department. They ripped me off with no mercy. The team decid Especially poor and dishonest customer service and I'm very dissatisfied with the service department. They ripped me off with no mercy. The team decided not to fix the main problem of the car but rather, service a car that has only been bought for four months. More

hoax waranty i bought brand new range rover any problem i go they said not part of waranty brand new range rover i spent 20000$ so far car is only 20000 km e i bought brand new range rover any problem i go they said not part of waranty brand new range rover i spent 20000$ so far car is only 20000 km evry single problem they say no waranty More

Terrible customer service I called to inquire about replacement tires. i was berated for having the audacity to potentially wanting to spend money at this dealership. If you wi I called to inquire about replacement tires. i was berated for having the audacity to potentially wanting to spend money at this dealership. If you wish to be treated like garbage then this is the dealership for you. Terrible customer service. More