Lallier Kia de Laval

Horrible service I dealt with someone named Melanie who could not answer the simplest question. She said I had to deal with the sales department. She even setup an app I dealt with someone named Melanie who could not answer the simplest question. She said I had to deal with the sales department. She even setup an appointment with the sales manager. I showed up at the dealership and no one knew Melanie and no appointment had been booked. This is after 4 emails from Melanie inviting me to come. From the beginning, I told her I was interested in a particular Kia. When I showed up, that car had been sold even though my appointment was taken the day before. I drove 300 kilometers for nothing. When I got back, no email telling me not to come as it was sold. Just a disaster to deal with this organization. July 2019! More

Service apres-vente déplorable grafigne pare choc avant pas réparée, tapis coté conducteur manquant, 2e smart key n'a jamais fonctionné, ne répondent pas aux messages, sont tres di grafigne pare choc avant pas réparée, tapis coté conducteur manquant, 2e smart key n'a jamais fonctionné, ne répondent pas aux messages, sont tres difficile a joindre.... More

Service Nightmare - After noticing vehicle was acting up, giving 3 distinct symptoms but no error codes, brought it is to have an industry expert solve my problem. No onl After noticing vehicle was acting up, giving 3 distinct symptoms but no error codes, brought it is to have an industry expert solve my problem. No only did they not resolve they changed a computer component in the car, which didn't resolve either, after my findings of the root cause. they refuse to test the old computer to ensure it really needed to be replaced. Pending lawsuit in progress. More

Acheter un vehicule neuf Si voua acheter un vehicule neuf assurez-vous qu'il ont le vehicule en stock. Differente histoire entre le vendeur et lla personne qui s'occupe du fi Si voua acheter un vehicule neuf assurez-vous qu'il ont le vehicule en stock. Differente histoire entre le vendeur et lla personne qui s'occupe du financement. Tres decu du resultat. More

Best dealer in town! Je recommande à tout ceux qui se cherche un véhicule! Super endroit et super équipe! Le service à la clientèle avant, pendant et après la vente est ex Je recommande à tout ceux qui se cherche un véhicule! Super endroit et super équipe! Le service à la clientèle avant, pendant et après la vente est excellent! More

Horrible service All nice when you want to buy a car but when it comes to warranty service they are full of crap! Looking for another dealer to service my car! Always All nice when you want to buy a car but when it comes to warranty service they are full of crap! Looking for another dealer to service my car! Always got my car back dirty and full of grease... More