Lakewood Chevrolet - Service Center

Great Service Cory was great. Easy to deal with and followed up with me the next day. There was a small issue that my truck needed to come back to get cleaned up an Cory was great. Easy to deal with and followed up with me the next day. There was a small issue that my truck needed to come back to get cleaned up and Cory was very accommodating and dealt with it quickly. Only wish there was a quick lube and or service loaners at this location as well then it would be perfect. More

Body Shop -Great Service, great people I had my Chevy 2011 Equinox brought in for recall and I was greeted by a smiling gentleman, Rob Wild. He took photos of the areas where repairs were n I had my Chevy 2011 Equinox brought in for recall and I was greeted by a smiling gentleman, Rob Wild. He took photos of the areas where repairs were needed and explained GM's recall policy and he was just very helpful. He promised that the vehicle will be ready the next day and it was. Great service! More

Excellent customer service and work done on my vehicle This is the only dealership I will take my vehicle to. I have been to others for my GM and no other compares to Lakewood Chevrolet. Excellent customer This is the only dealership I will take my vehicle to. I have been to others for my GM and no other compares to Lakewood Chevrolet. Excellent customer service all around and very fast and efficient service for my vehicle. I trust them entirely and will be a long time client of theirs. I highly recommend them. More

Very pleasurable experience Dealt primarily with Erika. Very friendly, personable and knowledgable. Knew her stuff and car was done a lot sooner than I had anticipated. I would g Dealt primarily with Erika. Very friendly, personable and knowledgable. Knew her stuff and car was done a lot sooner than I had anticipated. I would go to her for repairs/service again in a heartbeat! Very clean premises. More

True 'Team Approach' to customer retention / satisfaction I've been dealing with Lakewood since April 2001. What keeps me coming back is their extremely professional and dedicated Service Staff. In every vi I've been dealing with Lakewood since April 2001. What keeps me coming back is their extremely professional and dedicated Service Staff. In every visit and for every matter (big or small) Erika, Alphonse, James, Paul and all the rest demonstrate their dogged determination to exceed my expectations and return my vehicle fully repaired with a minimal impact on my schedule. I usually get a call with an update while my vehicle is in service and a follow-up call after I've had it back a few days. Being a 29 year vet of the Sales & Service industry myself, I can appreciate the added value that Lakewood and their committed staff bring to Customer Satisfaction. More

Awesome service! Great help and service. Not hard to tell they take pride in what they do. I'll be going back for sure next time I need a service! Great help and service. Not hard to tell they take pride in what they do. I'll be going back for sure next time I need a service! More

Lakewood Chevrolet I don't ever write reviews but Erika is the absolute best! She went above and beyond helping me out, couldn't ask for better service. I don't ever write reviews but Erika is the absolute best! She went above and beyond helping me out, couldn't ask for better service. More

Amazing service department Wouldn't take my truck any where else and I couldn't say enough about how amazing the sevice department was done right and on time . Wouldn't take my truck any where else and I couldn't say enough about how amazing the sevice department was done right and on time . More

7 start service Erika was super friendly, helpful and did not try and up-sell the situation (oil & filter change). I have always owned GM vehicles and have lived in Erika was super friendly, helpful and did not try and up-sell the situation (oil & filter change). I have always owned GM vehicles and have lived in various cities between The Maritimes and Alberta, in turn I have been to many different GM dealers for vehicle service and Erika is by far the most efficient I have ever met. Erika explained everything in a polite manner and revealed that I had a slight mechanical problem with the truck and got it booked in within the following 24 hours (warranty repair/no charge). More

Service Department I have taken my 2012 Tahoe in for all servicing and warranty work. A problem developed recently at 61,000 km, with the air suspension system and it ap I have taken my 2012 Tahoe in for all servicing and warranty work. A problem developed recently at 61,000 km, with the air suspension system and it appeared that some parts were not covered by the extended warranty. I explained my interpretation of the warranty and it's exclusions, discussed it in an e-mail with the service manager, Paul and Lakewood stepped up and agreed to work with me on this problem. The work was completed correctly a short time later, under warranty. I am extremely pleased with the resolve of this issue. Erika Hygard was extremely helpful with satisfying my needs. More