Lakewood Chevrolet - Service Center

Excellent customer service and work done on my vehicle This is the only dealership I will take my vehicle to. I have been to others for my GM and no other compares to Lakewood Chevrolet. Excellent customer This is the only dealership I will take my vehicle to. I have been to others for my GM and no other compares to Lakewood Chevrolet. Excellent customer service all around and very fast and efficient service for my vehicle. I trust them entirely and will be a long time client of theirs. I highly recommend them. More

Very pleasurable experience Dealt primarily with Erika. Very friendly, personable and knowledgable. Knew her stuff and car was done a lot sooner than I had anticipated. I would g Dealt primarily with Erika. Very friendly, personable and knowledgable. Knew her stuff and car was done a lot sooner than I had anticipated. I would go to her for repairs/service again in a heartbeat! Very clean premises. More

True 'Team Approach' to customer retention / satisfaction I've been dealing with Lakewood since April 2001. What keeps me coming back is their extremely professional and dedicated Service Staff. In every vi I've been dealing with Lakewood since April 2001. What keeps me coming back is their extremely professional and dedicated Service Staff. In every visit and for every matter (big or small) Erika, Alphonse, James, Paul and all the rest demonstrate their dogged determination to exceed my expectations and return my vehicle fully repaired with a minimal impact on my schedule. I usually get a call with an update while my vehicle is in service and a follow-up call after I've had it back a few days. Being a 29 year vet of the Sales & Service industry myself, I can appreciate the added value that Lakewood and their committed staff bring to Customer Satisfaction. More

Awesome service! Great help and service. Not hard to tell they take pride in what they do. I'll be going back for sure next time I need a service! Great help and service. Not hard to tell they take pride in what they do. I'll be going back for sure next time I need a service! More

Lakewood Chevrolet I don't ever write reviews but Erika is the absolute best! She went above and beyond helping me out, couldn't ask for better service. I don't ever write reviews but Erika is the absolute best! She went above and beyond helping me out, couldn't ask for better service. More

Amazing service department Wouldn't take my truck any where else and I couldn't say enough about how amazing the sevice department was done right and on time . Wouldn't take my truck any where else and I couldn't say enough about how amazing the sevice department was done right and on time . More

7 start service Erika was super friendly, helpful and did not try and up-sell the situation (oil & filter change). I have always owned GM vehicles and have lived in Erika was super friendly, helpful and did not try and up-sell the situation (oil & filter change). I have always owned GM vehicles and have lived in various cities between The Maritimes and Alberta, in turn I have been to many different GM dealers for vehicle service and Erika is by far the most efficient I have ever met. Erika explained everything in a polite manner and revealed that I had a slight mechanical problem with the truck and got it booked in within the following 24 hours (warranty repair/no charge). More

Service Department I have taken my 2012 Tahoe in for all servicing and warranty work. A problem developed recently at 61,000 km, with the air suspension system and it ap I have taken my 2012 Tahoe in for all servicing and warranty work. A problem developed recently at 61,000 km, with the air suspension system and it appeared that some parts were not covered by the extended warranty. I explained my interpretation of the warranty and it's exclusions, discussed it in an e-mail with the service manager, Paul and Lakewood stepped up and agreed to work with me on this problem. The work was completed correctly a short time later, under warranty. I am extremely pleased with the resolve of this issue. Erika Hygard was extremely helpful with satisfying my needs. More

Best service EVER Everyone I dealt with at Lakewood went way above the expected! Erika in service was beyond kind and sympathetic while remaining professional. She gav Everyone I dealt with at Lakewood went way above the expected! Erika in service was beyond kind and sympathetic while remaining professional. She gave me the news that my beloved "Jackson" (99 Cavalier) had some pretty severe problems. She put me in touch with Lucky who drove a car to my home and we then took it for a test drive. Back at the dealership he spent a ling time with me. Upon my deciding to take the 2015 Cruze he ushered me into Manita's office for financial dealings. She was amazingly efficient and so friendly. All that I encountered were free with their hugs and words of sympathy as well as tissues as I became very emotional ALL afternoon. They made it happen! Later that same day I drove away in A brand new car. Lucky arranged for the donation of Jackson to the Kidney Foundation. Truly a momentous occasion made possible by these three wonderful professionals. More

This is the best Dealership in Edmonton This dealership is the best, I did not buy my truck from them, but they treated me like I did, I came to them with 3 separate warranty issues 1 was ma This dealership is the best, I did not buy my truck from them, but they treated me like I did, I came to them with 3 separate warranty issues 1 was major and they handled all of them and some I was not even aware of. The service is second to none, I didn't trust any dealerships till now, but after my dealings with this group, they have more than earned my trust, very professional very competent from the service rep to the mechanics. The Mike Holmes of Chev Dealers. Thank You Mike S. More