Lakewood Chevrolet - Service Center

James at Lakewood Chevrolet provided outstanding service! I'm thoroughly satisfied with how he handled all the important issues with my old car — also, a big thank you to the mechanic who did a quality repai I'm thoroughly satisfied with how he handled all the important issues with my old car — also, a big thank you to the mechanic who did a quality repair. I highly recommend him and the dealership! More

This will be my second subpar review … I booked an appointment to get my 2015 Equinox serviced at Lakewood Chevrolet for Friday, April 5, 2024. Onstar reported a problem with my battery/starter connec appointment to get my 2015 Equinox serviced at Lakewood Chevrolet for Friday, April 5, 2024. Onstar reported a problem with my battery/starter connectivity. As it was due for an oil change, I requested an appointment to get both done. I brought the vehicle in at 07:30 AM that morning and would leave it while I attended other matters. I returned to the service department at 13:30 hrs that afternoon to check on the vehicle as I was in the vicinity. The oil change was completed; however, the battery/starter issue was yet to be looked at. I was informed that it wouldn’t be looked at until after 14:00 hrs at the earliest. If my vehicle needed parts, then the likelihood of getting my Equinox back that day would be slim. For six hours, Lakewood couldn’t find a technician to even check the condition of the battery or starter. I was very disappointed as I have been dealing with Lakewood for over 30 years and until recently, have experienced exceptional service. There was a time when my vehicles needed servicing, the condition would be assessed, parts ordered if needed and installed prior to end of day. That doesn’t happen anymore. I guess customer loyalty has doesn’t mean much anymore… More

Service was great as usual. Josee friendly, cheerful and helpful as always. Will be back. Josee friendly, cheerful and helpful as always. Will be back. More

Very knowledgeable, very helpful. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. Kept me informed. Walked me to my car because of the icy conditions. Took estimated time . Very pleased. More

James in service is great, he has kept me informed and up to date of the service call. to date of the service call. More

Courteous, friendly, reasonably priced service. .. provided shuttle service if needed. Im very happy with the service. .. provided shuttle service if needed. Im very happy with the service. More

The worst dealership in Edmonton. Hands down. Wouldn’t trust these guys if you paid me. Never ever coming to this joke of a dealership again. Hands down. Wouldn’t trust these guys if you paid me. Never ever coming to this joke of a dealership again. More

John was amaziing - helped understand what was happening to my vehicle and what was needed to fix it... to my vehicle and what was needed to fix it... More

Friendly, knowledgeable and professional service people. First time, I went to bring my vehicle, I was helped by Jaimee Scully and provided with a Uber service whiIe my vehicle was looked after. Then, First time, I went to bring my vehicle, I was helped by Jaimee Scully and provided with a Uber service whiIe my vehicle was looked after. Then, the 2nd time, I met with James Logozar to get my 2024 Chevy Trax checked due to a GM Recall. Both of the Service People were there to help. I feel that I will be in good hands at Lakewood Chevrolet. Thanks, Martine G. More

James L. is a very professional , very knowledgeable and great communicator. He answered all questions quickly with honesty. It was absolutely amazing to cha is a very professional , very knowledgeable and great communicator. He answered all questions quickly with honesty. It was absolutely amazing to chat with him. Thank you for an excellent, quick service. More