Lakewood Chevrolet - Service Center

Service Department - Vehicle Repairs and Troubleshooting The Service Advisor Erika Hygard is always a pleasure to deal with. Courteous, helpful, patient, polite knowledgeable and professional are only a few The Service Advisor Erika Hygard is always a pleasure to deal with. Courteous, helpful, patient, polite knowledgeable and professional are only a few of the great qualities this employee offers to her customers. The entire team at this dealership is great to work with, as we have purchased two vehicles and booked many service appointments and never had any issues. Thank you Lakewood Chevrolet. More

Service call back time It took 1.6 days to hear back from Cory B. re.the status of our Cruze. When my wife called, suddenly the parts had just arrived and there was no expla It took 1.6 days to hear back from Cory B. re.the status of our Cruze. When my wife called, suddenly the parts had just arrived and there was no explanation why we had not been updated before. More

Erika is amazing! Being a fleet customer, I have dealt with several dealers, however when it comes to Chevrolet vehicles, I will ensure my fleet will come specifically Being a fleet customer, I have dealt with several dealers, however when it comes to Chevrolet vehicles, I will ensure my fleet will come specifically to Lakewood Chevrolet in Edmonton. Erika goes above and beyond with explaining details of repairs and assist with getting my repairs completed faster than any other dealer I've dealt with. Her "Yes" mentality always gets the job done fast and efficiently. I can always count on Erika get the job done. If I have any friends, family, or colleagues ask for a place for Chevrolet service to be done, I always make a point to tell them to see Erika at Lakewood Chevrolet first so they can experience the best and most fantastic service ever! More

Great Service Experience It is almost three years I have been bought an Equinox from Lakewood Chevrolet, in starting I was not satisfied with the service department dealing, b It is almost three years I have been bought an Equinox from Lakewood Chevrolet, in starting I was not satisfied with the service department dealing, but after I encountered with Erika Hygard, I never had any problem, and she makes every service experience relaxing and satisfying. The professional and trustable employee like Erika Hygard builds up the reputation of the organization. More

great service on the weekend On Saturday morning while leaving the city my 08 Tahoe began to sputter and jerk with all kinds of messages popping up on the dash board display. Drov On Saturday morning while leaving the city my 08 Tahoe began to sputter and jerk with all kinds of messages popping up on the dash board display. Drove directly to Lakewood service department with visions of transmission or transfer case replacement dancing in my head. But I was greeted by a very friendly and knowlegeable service rep . Erika put my mind to ease with her confident analysis of the problem and confirming there was a service notice on the problem and would be repaired today at no charge. And it was I was on my way in under 3 hours. From what could have been a very depressing weekend turned out to be exceptional, Erica , the mechanic and GM exceeded all my expectations with excellent service, and repairing an 8 year old vehicle free of charge because they had identified an issue with a component, knew there was an issue, and fixed it hassle free. More

Loss of Air to Rear Suspension The staff in the service department were great. The service advisor (Erica) took an actual interest in my problem to try and solve it. She made a Frid The staff in the service department were great. The service advisor (Erica) took an actual interest in my problem to try and solve it. She made a Friday appointment for me in order to ensure the problem was looked at sooner than later. More

Service re: Erika Hygard Very helpful, honest and friendly. Really appreciate that. Advised and serviced recalls that I wasn't aware of. I would recommend anyone needing servi Very helpful, honest and friendly. Really appreciate that. Advised and serviced recalls that I wasn't aware of. I would recommend anyone needing service help to see Erika Hygard. Very happy. Thanks! More

Friendly, knowledgeable staff I have been going to Lakewood Chevrolet for the remainder of my warranty work on my vehicle and will continue to use their service in the future. I have been going to Lakewood Chevrolet for the remainder of my warranty work on my vehicle and will continue to use their service in the future. The staff are very friendly and helpful. The service is great and offering a shuttle service is an excellent added bonus. More

Excellent Service. I highly recommend this dealership to everyone, all the staff were very knowledgeable, friendly and very helpful. I had my car back 8 hours after I dr I highly recommend this dealership to everyone, all the staff were very knowledgeable, friendly and very helpful. I had my car back 8 hours after I dropped it off, it runs perfectly. Thank you so much to Erika for finding the warrinty, it didn't cost me a dime!!!!, and thank you to Floyd for the ride home and back to the dealership to pick up my car. The staff there are great. More