Lakewood Chevrolet - Service Center

All very friendly and kind peoples Brought my Trax in for oil+filter change plus a recall on the front airbags. It was quick, simple, and they were very courteous. You left smiling. The Brought my Trax in for oil+filter change plus a recall on the front airbags. It was quick, simple, and they were very courteous. You left smiling. They are the kind of people you'd want to meet and hang with every day. Thanks so much Lakewood. You rock! More

My tyre change I have dealt with Lakewood now for many years, and Cory has been my main contact. To dateI have always been treated in a professional manner that is n I have dealt with Lakewood now for many years, and Cory has been my main contact. To dateI have always been treated in a professional manner that is now becoming more like friendship. This service carries on professionally throughout Lakewood, thank you all. More

Consistent Great Customer Service I purchased a truck there earlier this year, and have had some warranty and recall items that needed attention. My first time there I was in touch I purchased a truck there earlier this year, and have had some warranty and recall items that needed attention. My first time there I was in touch with Dan Boulet from the service department. He was a consummate professional, and was very helpful with my first issue. There was some noise coming from the dash, and Dan had the service technicians do a thorough inspection of the dash, and identify an issue with mounting, that was then resolved. I appreciated that level of service, and thought perhaps I got "lucky" to be treated so great, the first time in. I've had to see Dan since then, and I now realize it wasn't that I was lucky to receive the wonderful treatment the first time, it's Dan's commitment to exceptional customer service every time. He is always willing to discuss the issues in detail, and has been more than accommodating in ensuring that my time without my vehicle is not a hindrance. I would highly recommend seeing Dan with any of your service needs. First class guy, and first class service. More

Great Customer Care Last week when I had a warning come on saying AWD needs servicing, I took my vehicle in and they ordered a new part, and repaired the vehicle. I was Last week when I had a warning come on saying AWD needs servicing, I took my vehicle in and they ordered a new part, and repaired the vehicle. I was very happy with how Erika helped me, and made the experience a very pleasant one. More

Service repair for engine light on. Last week during the cold snap in Edmonton and surrounding areas my engine light came on and vehicle started sputtering on my 2015 Chevrolet Silverado Last week during the cold snap in Edmonton and surrounding areas my engine light came on and vehicle started sputtering on my 2015 Chevrolet Silverado. Limped the vehicle into Lakewood and was told I could leave it there for diagnostic check to find out what the problem was but there was a possibility that it would not be repaired that day due to the weather and how busy they were. I called back in the pm and spoke with Erika Hygard and was told that my vehicle had not been looked at yet but she would send Enterprise over to my place of employment with a rental vehicle. Unfortunately due to the weather there were no rentals available in my town so she called Enterprise and had them search for over an hour of a rental that could be available for me. She then sent Doug the shuttle driver for Lakewood to pick me up in Leduc and take me to Edmonton so that I could pick up the rental. Doug pulled up to the agency and would not leave until I had the rental confirmed. My vehicle was repaired by Monday. I would like to thank Erika for going above and beyond and making a stressful situation turn out to be uneventful and stress free!! More

Warranty work on 2500HD Duramax Quickly analyzed the problem as an EGR valve, brought the vehicle in immediately and supplied us with a rental unit. Friendly and efficient front end Quickly analyzed the problem as an EGR valve, brought the vehicle in immediately and supplied us with a rental unit. Friendly and efficient front end personnel in the service centre as well as the parts department that I've dealt with in the past. More

Awesome experience! Brought my car in for recalls and it was super busy. Service advisor Erika was very efficient and attended to me right away. I gave the necessary info Brought my car in for recalls and it was super busy. Service advisor Erika was very efficient and attended to me right away. I gave the necessary information and was then offered a courtesy ride home moments later. All in all it was great service!!! Thank you Lakewood. More

Suspension fix When I bought my truck I had the dealership install air bags and a 4.5" lift and in the coming months after one of the airbags developed a clearance When I bought my truck I had the dealership install air bags and a 4.5" lift and in the coming months after one of the airbags developed a clearance issue and then a air leak i called the sealed up told them what had happened brought it in the looked at it all and covered all the work which would have been in the thousands More

Drove in for service Drove in was looked after immediately by Erica,found out what was wrong and they fixed water pump leak on warranty and was $30.00 less than estimated. Drove in was looked after immediately by Erica,found out what was wrong and they fixed water pump leak on warranty and was $30.00 less than estimated. Was out of there in 2 hours very satisfied. More

Recall service on my SUV . Great service. Lakewood pick my SUV from home in the morning and returned in the after noon as Promised. Rob called me that there is a recall on my S Great service. Lakewood pick my SUV from home in the morning and returned in the after noon as Promised. Rob called me that there is a recall on my SUV . He arranged to pick and delivered right on Time . Andrew , the driver was so nice and talk to me nicely and professionally. More