891 Reviews of Lakewood Chevrolet - Service Center
OIL CHANGE I usually bring my 2015 Chev Trax in for servicing, But, my husband's 2011 Dodge Ram needed a Oil change so I knew that Dan Boulet was always there t I usually bring my 2015 Chev Trax in for servicing, But, my husband's 2011 Dodge Ram needed a Oil change so I knew that Dan Boulet was always there to help me out with my vehicle, so I brought in my husband Truck. Dan Boulet was respectful, polite and low-pressure. Dan went out of his way to help me and recommend other services that needed to be done on our truck, we will continue to recommend Lakewood for service. More
Above & Beyond The staff were observant, accommodating and went above & beyond being patient and helpful. Rather than feeling like "just another customer" the staff The staff were observant, accommodating and went above & beyond being patient and helpful. Rather than feeling like "just another customer" the staff excelled in making me feel like a human being walking into the shop rather than "more money" walking into the shop. Erika went above and beyond to help me with the servicing of my vehicle. My two year old son was with me and their customer service was phenomenal - to the point that before we even left the dealership my son was asking where the shuttle driver, Floyd, was and that he wanted to go visit him some more! More
Simple, fast, fair, and human. I have been dealing with Lakewood for 10 years, and they are by far the best customer service dealership I have ever been too. No tricks. Full disclos I have been dealing with Lakewood for 10 years, and they are by far the best customer service dealership I have ever been too. No tricks. Full disclosure. They call for unexpected things on the repair and the service sales people know vehicles. Cory in service is this company's knight in shining armor but has recently been promoted. More
Excellent customer service, very friendly staff I dropped my car off with James for a regular oil and tire change and inspection. He did an excellent job of keeping in informed about what the status I dropped my car off with James for a regular oil and tire change and inspection. He did an excellent job of keeping in informed about what the status of my car was as well as explaining the results of my inspection with me. More
Excellent customer service Lakewood Chevrolet is one of the best dealerships I have ever done business with. Every single person I have met is friendly, honest and go above and Lakewood Chevrolet is one of the best dealerships I have ever done business with. Every single person I have met is friendly, honest and go above and beyond to meet the customers needs. I have my winter tires on my car and I got a nail stuck in one. I was supposed to be leaving for a trip the next day. Instead of trying to sell me a new tire, James suggested that I switch to my summer. That made me feel that he honestly cares about his customers. He was friendly and made me feel comfortable. I ended up getting a new tire anyways. He brought it in for me the next day and even though they had a full day they even replaced it for me so I didn't have to delay my trip any longer. That is one example why I would hands down reccomend this dealership to anyone! Ask for James! You won't be disappointed! 😊 More
Lakewood is the best Dearlship for any of your needs! I have been dealing with Lakewood for many years and I can't say one thing bad about any department, they are the best! You can go into any departmen I have been dealing with Lakewood for many years and I can't say one thing bad about any department, they are the best! You can go into any department and they are so helpful and pleasant. More
Avalanche service I feel many service stations over charge and talk down to a female. I was told by a service station that my Avalanche needed over $2,000 in repairs. I feel many service stations over charge and talk down to a female. I was told by a service station that my Avalanche needed over $2,000 in repairs. Lakewood fixed the problem for less than $1,000.00. They also fixed a couple of small problems for no cost. When I got home my side mirrors were not working and James helped me get them going over the phone! I cannot say enough about the confidence I have at this service department. Thank you! More
Great Service at Lakewood James from Lakewood Chev was able to arrange a pick up/drop off at my office. This made what is normally a hassle a breeze. I didn't have to worry abo James from Lakewood Chev was able to arrange a pick up/drop off at my office. This made what is normally a hassle a breeze. I didn't have to worry about being car-less for a day and arranging rides. To add, the service was great. Will definitely be going back to Lakewood! More
Replacing a broken lower bumper valance. I received prompt, polite service at Lakewood, and the whole process was well explained to my husband and I. James was helpful, courteous and enthusia I received prompt, polite service at Lakewood, and the whole process was well explained to my husband and I. James was helpful, courteous and enthusiastic about his work. Thank you. Because of this service, and 25 years of dealing with Lakewood I always trust my vehicle for everything to them. More
First Rate Service Personnel & Service Dept I have been buying my vehicles and subsequently taking them to the service department at Lakewood Chev for 15 years. I wouldn't trust my vehicles wit I have been buying my vehicles and subsequently taking them to the service department at Lakewood Chev for 15 years. I wouldn't trust my vehicles with anyone else. Corey & James are the most professional and helpful service associates. They always take the time to make sure all my concerns are dealt with. Excellent assistance and attitude. More