Lakewood Chevrolet - Service Center

Outstanding service!! Just wanted to express how great the service I got but especially my SUV got. A gentleman name Dwayne helped me out at service and help me through eve Just wanted to express how great the service I got but especially my SUV got. A gentleman name Dwayne helped me out at service and help me through everything I needed. Didn't waste my time or money. Actually I saved about $500 at Lakewood compared to Sherwood park. Dwayne found something wrong with my suv and already lined it up with my insurance/coverage before he called me. It was amazing. Everthing was repaired and fixed in one day, and best part, I wasn't ripped off. I know I can drive my four plus one more on the way (children) in a safe SUV. Best feeling ever!!! Thank you all so much. And especially thank you to Dwayne. You keep your excellent service and customer service going. You excell at your job!! it was and will be a pleasure to keep my SUV up and running with future service with you all. More

Pleasant I visited the dealership without having an appointment - there wasn't any problem to accept my car for repair. I was very pleasantly surprised how qui I visited the dealership without having an appointment - there wasn't any problem to accept my car for repair. I was very pleasantly surprised how quickly the car was repaired and how quickly I was informed about additional problem on my car. When I needed more information, the person I was talking to, explained all the necessary details very clearly. More

OIL CHANGE I usually bring my 2015 Chev Trax in for servicing, But, my husband's 2011 Dodge Ram needed a Oil change so I knew that Dan Boulet was always there t I usually bring my 2015 Chev Trax in for servicing, But, my husband's 2011 Dodge Ram needed a Oil change so I knew that Dan Boulet was always there to help me out with my vehicle, so I brought in my husband Truck. Dan Boulet was respectful, polite and low-pressure. Dan went out of his way to help me and recommend other services that needed to be done on our truck, we will continue to recommend Lakewood for service. More

Above & Beyond The staff were observant, accommodating and went above & beyond being patient and helpful. Rather than feeling like "just another customer" the staff The staff were observant, accommodating and went above & beyond being patient and helpful. Rather than feeling like "just another customer" the staff excelled in making me feel like a human being walking into the shop rather than "more money" walking into the shop. Erika went above and beyond to help me with the servicing of my vehicle. My two year old son was with me and their customer service was phenomenal - to the point that before we even left the dealership my son was asking where the shuttle driver, Floyd, was and that he wanted to go visit him some more! More

Simple, fast, fair, and human. I have been dealing with Lakewood for 10 years, and they are by far the best customer service dealership I have ever been too. No tricks. Full disclos I have been dealing with Lakewood for 10 years, and they are by far the best customer service dealership I have ever been too. No tricks. Full disclosure. They call for unexpected things on the repair and the service sales people know vehicles. Cory in service is this company's knight in shining armor but has recently been promoted. More

Excellent customer service, very friendly staff I dropped my car off with James for a regular oil and tire change and inspection. He did an excellent job of keeping in informed about what the status I dropped my car off with James for a regular oil and tire change and inspection. He did an excellent job of keeping in informed about what the status of my car was as well as explaining the results of my inspection with me. More

Excellent customer service Lakewood Chevrolet is one of the best dealerships I have ever done business with. Every single person I have met is friendly, honest and go above and Lakewood Chevrolet is one of the best dealerships I have ever done business with. Every single person I have met is friendly, honest and go above and beyond to meet the customers needs. I have my winter tires on my car and I got a nail stuck in one. I was supposed to be leaving for a trip the next day. Instead of trying to sell me a new tire, James suggested that I switch to my summer. That made me feel that he honestly cares about his customers. He was friendly and made me feel comfortable. I ended up getting a new tire anyways. He brought it in for me the next day and even though they had a full day they even replaced it for me so I didn't have to delay my trip any longer. That is one example why I would hands down reccomend this dealership to anyone! Ask for James! You won't be disappointed! 😊 More

Lakewood is the best Dearlship for any of your needs! I have been dealing with Lakewood for many years and I can't say one thing bad about any department, they are the best! You can go into any departmen I have been dealing with Lakewood for many years and I can't say one thing bad about any department, they are the best! You can go into any department and they are so helpful and pleasant. More

Avalanche service I feel many service stations over charge and talk down to a female. I was told by a service station that my Avalanche needed over $2,000 in repairs. I feel many service stations over charge and talk down to a female. I was told by a service station that my Avalanche needed over $2,000 in repairs. Lakewood fixed the problem for less than $1,000.00. They also fixed a couple of small problems for no cost. When I got home my side mirrors were not working and James helped me get them going over the phone! I cannot say enough about the confidence I have at this service department. Thank you! More

Great Service at Lakewood James from Lakewood Chev was able to arrange a pick up/drop off at my office. This made what is normally a hassle a breeze. I didn't have to worry abo James from Lakewood Chev was able to arrange a pick up/drop off at my office. This made what is normally a hassle a breeze. I didn't have to worry about being car-less for a day and arranging rides. To add, the service was great. Will definitely be going back to Lakewood! More