Lakewood Chevrolet - Service Center

Great Service I have only been to your dealership twice. The first time was to buy a part for my car. The second time was to get an oil change done. Even though I d I have only been to your dealership twice. The first time was to buy a part for my car. The second time was to get an oil change done. Even though I did not have an appointment, James was able to get my car in for the service and it only took the people about 1/2 hour to do the job. The first person whom I asked about getting the oil change done that day said they were all booked up. They maybe would be able to get it done late in the day. So glad I spoke with James. He was very helpful. I will be back again to get a few other things taken care of over the summer. Thank you for the great service! More

Excellent Service Recently, our vehicle had leaking rear shocks. On Saturday, I contacted the service department & spoke with Erika Hygard. She advised that she would c Recently, our vehicle had leaking rear shocks. On Saturday, I contacted the service department & spoke with Erika Hygard. She advised that she would check with parts & call me back with my options, which she did within about an hour. She advised that she could schedule our vehicle for Tuesday to complete the repair, which we did. I really appreciated that she treated this as an urgent matter & accommodated my repair request. Upon completion, Erika informed me of the work performed & that the vehicle was ready. I find Erika is very customer oriented & very respectful. Thank you! (P.S. I have also dealt with other service advisors at Lakewood & always have been pleased with the service each time ). More

Best Experience I bought a 2017 Chevy Cruze Hatchback at the beginning of May. Two weeks later I noticed Oil on my driveway. First thing Monday morning I pulled it in I bought a 2017 Chevy Cruze Hatchback at the beginning of May. Two weeks later I noticed Oil on my driveway. First thing Monday morning I pulled it into the Service bay, where Erika greeted me with a smile. I told her that my car seems to be leaking oil and it smells like I am burning oil as well. I take the shuttle to work and received a call from Erika stating that the oil line to my turbo was in fact leaking, and that Warranty would cover it, as well as a rental. I was expecting to have the rental car for at least a week. Not the case. My car was ready for pick up the day. Hands down the BEST service I have ever had! Definitely a Happy customer!! More

Always good service I brought my Chevrolet Silverado many times with recall issues,oil change and whatever problem I had. I always experienced good service and all my qu I brought my Chevrolet Silverado many times with recall issues,oil change and whatever problem I had. I always experienced good service and all my questions were answered. Mark Dushynski is very professional, knowledgeable and takes good care of customers. More

Recall issues. I brought my 2016 Corvette in to fix 2 recall issues. James Logozar was my service representative. He took my information promptly. My issues were I brought my 2016 Corvette in to fix 2 recall issues. James Logozar was my service representative. He took my information promptly. My issues were fixed in a very reasonable length of time. I was very happy with the service and will be back in the future. I was very impressed with James. He took a genuine interest in making sure the work was done right and the customer was happy. More

Best service in Edmonton I just moved here from Miami and finding a dealer that can service my 2016 GMC Canyon Diesel was pretty hard. I tried two other dealers for service , I just moved here from Miami and finding a dealer that can service my 2016 GMC Canyon Diesel was pretty hard. I tried two other dealers for service , (very close to Lakelwood);but they had problems reading my GMC warranty because my truck was from the "States". Whatever that means. Anyways one day I had to go to Lakewood Chevrolet because the other dealer was closed for Family Day and I needed an oil change bad. James Logozar approached me and greeted me (something the other dealer did not do, I actually had to look for help). Let me tell you this place is super clean and professional. I explained to James that I needed an oil change and also told him of a weird noise I had. He advised me that it would take probably a few hours and if I wanted a free shuttle to my home. I took the shuttle home and in about two hours my truck was ready. When I got dropped off by Floyd the shuttle driver (nice guy by the way), James , again there waiting for me comes up and says it's all ready and that noise , GMC warranty covered it...Oh is that right James, there is such thing as GMC warranty in Canada..I didn't exactly say that to James, but there was no need to. All I knew was that I found a man I could trust and a new dealer to work with. Thanks James! As soon as I bring my Jeep from Miami I know I have a place for her too. More

Service Excellence Lakewood Chev has been my service company for over 20 years and I have brought in several vehicles. All the service reps are excellent - James - Cory Lakewood Chev has been my service company for over 20 years and I have brought in several vehicles. All the service reps are excellent - James - Cory - Erika - Dwayne and Dan. Other dealerships could learn a lot from Lakewood customer service - they are always in good moods, they always remember you and are very helpful and most of them have stayed for years. The mechanics have always returned my vehicles clean and everything was done properly. The cashiers are on top of everything and are very pleasant. I tell everyone I know to buy a Chev or GMC or to use Lakewood for service. Always a pleasure ! More

recall for my 2008 chev silverado truck I was greeted immediately and my seat was covered with plastic. The writers for very courteous and efficient. My truck recall was completed with 30 mi I was greeted immediately and my seat was covered with plastic. The writers for very courteous and efficient. My truck recall was completed with 30 minutes and I was told it would be an hour. Great quick service with minimal interuption of my day. More

Outstanding service!! Just wanted to express how great the service I got but especially my SUV got. A gentleman name Dwayne helped me out at service and help me through eve Just wanted to express how great the service I got but especially my SUV got. A gentleman name Dwayne helped me out at service and help me through everything I needed. Didn't waste my time or money. Actually I saved about $500 at Lakewood compared to Sherwood park. Dwayne found something wrong with my suv and already lined it up with my insurance/coverage before he called me. It was amazing. Everthing was repaired and fixed in one day, and best part, I wasn't ripped off. I know I can drive my four plus one more on the way (children) in a safe SUV. Best feeling ever!!! Thank you all so much. And especially thank you to Dwayne. You keep your excellent service and customer service going. You excell at your job!! it was and will be a pleasure to keep my SUV up and running with future service with you all. More

Pleasant I visited the dealership without having an appointment - there wasn't any problem to accept my car for repair. I was very pleasantly surprised how qui I visited the dealership without having an appointment - there wasn't any problem to accept my car for repair. I was very pleasantly surprised how quickly the car was repaired and how quickly I was informed about additional problem on my car. When I needed more information, the person I was talking to, explained all the necessary details very clearly. More