Lakewood Chevrolet - Service Center

Friendly and efficient My vehicle was serviced within the time frame they projected and they pointed out a couple of things to be done that either they or we could take care My vehicle was serviced within the time frame they projected and they pointed out a couple of things to be done that either they or we could take care of. More

True Customer Service They are friendly and have truly stepped up the customer service experience lately! A service advisor greets and approaches you immediately upon drivi They are friendly and have truly stepped up the customer service experience lately! A service advisor greets and approaches you immediately upon driving your vehicle into the garage - so you're not left wondering what to do or who you should approach. They call you when they say they are going to call and are always diligent to get your vehicle back to you before the time you have specified. The service advisor asks you to meet them when you come back in to pick-up your vehicle, and goes through your paperwork with you and then walks with you to show you where your vehicle is parked. They truly act out, that your business and satisfaction as a customer is important to them. More

Oil change Took my traverse in for an oil change - had booked an appointment - they took it in right away, and while I waited there was a well organized waiting Took my traverse in for an oil change - had booked an appointment - they took it in right away, and while I waited there was a well organized waiting area with tv, coffee, water and clean bathrooms. My vehicle was ready in less than an hour and I was escorted out to it after paying. Wonderful experience. More

Great Service I called to book my vehicle in to check out a noise, and get service. Erika booked me in very quickly. She was also very helpful in helping me set u I called to book my vehicle in to check out a noise, and get service. Erika booked me in very quickly. She was also very helpful in helping me set up my blue tooth. I felt that all my issues were dealt with. More

Great service over many years Over the past 15 years, our family has purchased at least 6 new or used vehicles from Lakewood Chev. We have always found their Service Department t Over the past 15 years, our family has purchased at least 6 new or used vehicles from Lakewood Chev. We have always found their Service Department to be knowledgeable, courteous, and flexible in meeting our needs, schedules, and financial limits. Lakewood has even extended us this same consideration on other makes of vehicles we own as well. Many thanks to James, Paul, Kerry, and other service staff e on a job well done. More

Overall customer service is excellent The staff is personable, friendly and honest. They make sure the experience is pleasant. They go above and beyond to ensure complete satisfaction. T The staff is personable, friendly and honest. They make sure the experience is pleasant. They go above and beyond to ensure complete satisfaction. The vehicle was ready when promised. More

Service Department i went to Lakewood Chevrolet to book an appointment for a key fob replacement for my 2006 Despite not having an appointment, James, the service rep I i went to Lakewood Chevrolet to book an appointment for a key fob replacement for my 2006 Despite not having an appointment, James, the service rep I spoke to was not only able to get the key fob replaced, but also an oil change and coolant flush service done at the same time while I waited. GREAT JOB!! Grant Eamer More

Oil change I was immediately met by Erika. She confirmed my appointment for an oil change. She verified and informed me there was no recall on my truck. She aske I was immediately met by Erika. She confirmed my appointment for an oil change. She verified and informed me there was no recall on my truck. She asked me if there was any other services that I would like to be performed. Erika asked me if I was going to wait for my truck and I said yes. Erika informed me that I could go into the lounge and they would come and get me when the service was completed. More

Excellent repairs done to my Nissan Had a number of repairs required to my Nissan and despite this being a Chev dealership they took it on and did very good work. The service people are Had a number of repairs required to my Nissan and despite this being a Chev dealership they took it on and did very good work. The service people are helpful and friendly, and the service manager is very good at dealing with client concerns. Knew I was being listened to and understood. More

Fantastic. Dan attended our service visit and did an excellent job. He explained the work to be carried out on my van rear breaks and ensured a perfect job. Dan attended our service visit and did an excellent job. He explained the work to be carried out on my van rear breaks and ensured a perfect job. His Manager Paul is known to me for many years and always he extends his warmest greeting with a great smile and explains me in detail and suggests the best solution. I can say that Paul and his team is the best among all the service team with other car dealers in Edmonton More