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Lakewood Chevrolet - Service Center

Edmonton, AB

4.8
891 Reviews

891 Reviews of Lakewood Chevrolet - Service Center

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August 24, 2017

very impressed the people at this dealership are outstanding Erika HYGARD is friendly professional and very knowledgable in accessing a customers needs. Erika makes More

by paddy456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hygard
August 23, 2017

Super Service Erika is pleasant, knowledgeable, and helpful way beyond the call of duty. My family and I have benefited greatly from the advice and assistance she More

by Mervin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hygard
August 15, 2017

Service Department The service department is a 10 plus. We purchased a 2014 Silverado and take our vehicle there for any oil changes or service that may need done. We More

by msmoe222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Boulet
August 11, 2017

Always treated very well. Erika is very helpful. The work requested on my car was done very fast. Erika was very helpful and did a thorough job. Always served with a smile. Have been a customer for 8 More

by Rita123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hygard
August 05, 2017

True colours show when mistakes are made a simple oil change found a minor leak in the lower oil pan of my truck. Because it was covered under warranty, Lakewood took it upon themselves to "f More

by Sick of it
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Hrynew
Aug 07, 2017 -

Lakewood Chevrolet responded

I am sorry to hear that we let you down. I will review this issue and get back to you. Kerry Russell, General Manager.

Aug 21, 2017 -

Lakewood Chevrolet responded

I have tried several times to contact you regarding this. I understand that the problem has been corrected. Please let me know if this is not correct. Kerry Russell, General Manager, 780-440-8744 kerry@lakewoodchev.com

Aug 21, 2017 -

Sick of it responded

One voicemail does not constitute as "several times". Further some of us have demanding jobs that doesn't allow for us to waste more time then has already been been spent on an OIL change. And yes BROWNS Chevrolet was fantastic is fixing the negligent work.

August 04, 2017

Car cleaning Lakewood did a very good job cleaning the interior and exterior of my car. I got a package deal at a very competitive price. Staff was very pleasant More

by Inedmonton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hygard
July 24, 2017

Excellent I would recommend Lakewood to anyone. The service is great, very efficient, every helpful when it comes to finding out what you want or need. Servic More

by Teena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Wicker, Brittany Wall
July 18, 2017

Quick service I couldn't get my car in for servicing until noon, but they had it ready by the end of the day. They even sent someone to pick me up after the shuttl More

by Scott M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Lucas
July 14, 2017

Service Ready to help, orientate and double check if all is in order and taken care of. Eficiente, to the point and quick response in assisting. More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Hygard
July 11, 2017

Excellent Friendly Service. James was very helpful in getting my car repaired in a timely manner and kept me informed as parts needed to be ordered. would definitely bring my veh More

by vibes don5156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Logozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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