891 Reviews of Lakewood Chevrolet - Service Center
very impressed the people at this dealership are outstanding Erika HYGARD is friendly professional and very knowledgable in accessing a customers needs. Erika makes the people at this dealership are outstanding Erika HYGARD is friendly professional and very knowledgable in accessing a customers needs. Erika makes a customer feel important ,and really knows her job. Unlike some dealerships where you are just another number .this is my first experience with Lakewood Chevrolet and I HIGHLY RECOMMEND THEM. Thank You Gord C More
Super Service Erika is pleasant, knowledgeable, and helpful way beyond the call of duty. My family and I have benefited greatly from the advice and assistance she Erika is pleasant, knowledgeable, and helpful way beyond the call of duty. My family and I have benefited greatly from the advice and assistance she has given us. Marvin More
Service Department The service department is a 10 plus. We purchased a 2014 Silverado and take our vehicle there for any oil changes or service that may need done. We The service department is a 10 plus. We purchased a 2014 Silverado and take our vehicle there for any oil changes or service that may need done. We deal with Service Adviser Dan Boulet only as it gives us that one on one personal service. I can call him at any time just identify myself by first name only and he knows which vehicle I am calling in relation to without me telling him. He knows all work that has been done to our vehicle from day one with any recalls and oil changes that have been done. I can call him at anytime with a question and he is always there to answer it for me. I would recommend him to anyone who has to take their vehicle to the dealership for work to be done. We also find that the other service advisers are very friendly and welcome you when you come in with a smile. Coming to the service department at Lakewood Chev gives that family feeling as your adviser knows you by name. Dan will also take the time after we had had service to make sure everything is up to standard on the work that was done. More
Always treated very well. Erika is very helpful. The work requested on my car was done very fast. Erika was very helpful and did a thorough job. Always served with a smile. Have been a customer for 8 The work requested on my car was done very fast. Erika was very helpful and did a thorough job. Always served with a smile. Have been a customer for 8 yrs and would never go anywhere else for service. Very pleased with Erika and Lakewood crew. More
True colours show when mistakes are made a simple oil change found a minor leak in the lower oil pan of my truck. Because it was covered under warranty, Lakewood took it upon themselves to "f a simple oil change found a minor leak in the lower oil pan of my truck. Because it was covered under warranty, Lakewood took it upon themselves to "fix" the leak. A week later I was losing a litre of oil per day due to negligent work. The truck was towed to the nearest dealer for repair. Lakewoods service manager told me it wasn't their problem and that out of pocket expense for their poor work should be expected. Once the second dealership found the issues including a broken oil pan bolt and missing gasket, they properly repaired the truck. Lakewood still refused to take responsibility and get my truck back to me. The arrogance and ignorance shown by this dealer has driven me to take up every forum possible. More
Car cleaning Lakewood did a very good job cleaning the interior and exterior of my car. I got a package deal at a very competitive price. Staff was very pleasant Lakewood did a very good job cleaning the interior and exterior of my car. I got a package deal at a very competitive price. Staff was very pleasant. More
Excellent I would recommend Lakewood to anyone. The service is great, very efficient, every helpful when it comes to finding out what you want or need. Servic I would recommend Lakewood to anyone. The service is great, very efficient, every helpful when it comes to finding out what you want or need. Service is every fast. 2 thumbs up for this dealership. More
Quick service I couldn't get my car in for servicing until noon, but they had it ready by the end of the day. They even sent someone to pick me up after the shuttl I couldn't get my car in for servicing until noon, but they had it ready by the end of the day. They even sent someone to pick me up after the shuttle had stopped running. That's great service. More
Service Ready to help, orientate and double check if all is in order and taken care of. Eficiente, to the point and quick response in assisting. Ready to help, orientate and double check if all is in order and taken care of. Eficiente, to the point and quick response in assisting. More
Excellent Friendly Service. James was very helpful in getting my car repaired in a timely manner and kept me informed as parts needed to be ordered. would definitely bring my veh James was very helpful in getting my car repaired in a timely manner and kept me informed as parts needed to be ordered. would definitely bring my vehicle back here for service. Had my vehicle at another dealership and they did not seem interested in doing the repairs, just giving me the run around. More