Lakewood Chevrolet - Service Center

Erika and the team are amazing!!! My car was doing weird things and I was very stressed out. It was not drivable and I had places to be, one phone call to Erika and Cory alleviated all My car was doing weird things and I was very stressed out. It was not drivable and I had places to be, one phone call to Erika and Cory alleviated all my concerns. In addition, they organized everything by taking care of the vehicle repair as well as a replacement car. They have made me a very happy customer, and definitely delivered on that customer service! Great job guys! More

Service review Good service but took a long time for justan oil change. I would go back. But i hope next time it doesnt take as long Good service but took a long time for justan oil change. I would go back. But i hope next time it doesnt take as long More

Friendly knowledgeable staff From my salesman to the parts and maintenance department- have all been so friendly, knowledgeable and made the purchase, first oil change and even th From my salesman to the parts and maintenance department- have all been so friendly, knowledgeable and made the purchase, first oil change and even the “check engine light” easy to deal with. I had an issue in the cold weather with the engine light coming on and received an diagnostic email from Chevrolet to get my vehicle in for inspection. I called the dealership, received an appointment immediately and had prompt service. The issue is one that has occurred due to poor design and the dealership explained this, the process of parts being ordered and resolve of getting repaired once they receive the parts. I appreciated the honesty amd accountability taken. It’s refreshing to deal with a company that’s so forthcoming with information and plan to resolve it. More

A Great Experience My car was having issues; just went there, service adviser told me to not to worry about my car and said we'll look for every problem on it; they gave My car was having issues; just went there, service adviser told me to not to worry about my car and said we'll look for every problem on it; they gave me shuttle service and on next day Erikah Hygard phoned me and told me about the issue and how long it will take them to fix it; and she also guide me to get a rental car. At the end I got my car fixed on estimated time what I got from dealership. Overall had a great experience from staff and dealership. More

Professional, honesty and caring. The staff were polite, professional and caring. They were understanding and listened to my inquiries. My vehicle was serviced and returned in time l The staff were polite, professional and caring. They were understanding and listened to my inquiries. My vehicle was serviced and returned in time lines expressed. It appears to me all went to every effort to make the appointment great and I will return for more service in the future. It was refreshing to have the dealer interested in service of the vehicle and not in the show me your $$. More

Always a great experience at Lakewood I had a problem with my 2012 Chevy avalanche and Erika helped me get my vehicle in quickly and have it taken care of that day. Thank you!! I had a problem with my 2012 Chevy avalanche and Erika helped me get my vehicle in quickly and have it taken care of that day. Thank you!! More

Repaired brakes. Installed new headlight bulb. Repaired broken broken right front brake caliber and repaired both brakes. Installed new left front headlight bulb. I was very anxious about the co Repaired broken broken right front brake caliber and repaired both brakes. Installed new left front headlight bulb. I was very anxious about the cost of repairs as I am a senior on a fixed income. Erika was very understanding and supportive. More

I am a skeptic or should I say was! I was trying to get a wiper part for my express van from Canadian tire, part source, bumper to bumper just to avoid going to a dealership. I try avoid I was trying to get a wiper part for my express van from Canadian tire, part source, bumper to bumper just to avoid going to a dealership. I try avoiding dealerships as much as possible. I was “forced” to go to a dealership because no one else had the part I needed. As it turns out the dealership never had the part either. The service advisor fixed me up with a used part and installed it and had me out in 10 minutes, I would like to thank Dwayne Lucas for his help in getting me back on the road so quick and for being so helpful! I know where to go next time I have issues with my van! More

Great Service! This dealership was very accommodating,helpful and knowledgable! The service was awesome and very friendly! I would totally recommend this dealership This dealership was very accommodating,helpful and knowledgable! The service was awesome and very friendly! I would totally recommend this dealership to anyone who needed reliable service!6 More