891 Reviews of Lakewood Chevrolet - Service Center
Dissatisfying service I had my car in for AC coolant refilling and the car is under manufacturer warranty(gmc). It took them 3 days to let me know that it cannot be refille I had my car in for AC coolant refilling and the car is under manufacturer warranty(gmc). It took them 3 days to let me know that it cannot be refilled as their machine to refill the refrigerant coolant was down. Moreover, they didnt commit me to do it once it is up and working. It is so dissatisfying that when they want to sell a car, customer is a top priority for sales, but when it comes to service, customer is taken for granted. I am not at all happy with the kind of approach and service they have provided me. They still didnt commit anything to me with the service dates and turns out tht I have to get my car fixed somehwere else. I would strongly ‘NOT’ recommend this dealership for service. More
Lakewood chevy The service at this dealership is absolutely amazing! They are open and honest and have kept me in the loop regarding everything going on with my vehi The service at this dealership is absolutely amazing! They are open and honest and have kept me in the loop regarding everything going on with my vehicle in the service department. More
Great people!! They are amazing people to deal with they do what they say there going to do I would let everyone who needs service work to go see them! They are amazing people to deal with they do what they say there going to do I would let everyone who needs service work to go see them! More
dead battery caused key etc. not working Fantastic service. My battery died and alarm went off when i tried to open car. called Erika at Lakewood and she told me it may that my car battery Fantastic service. My battery died and alarm went off when i tried to open car. called Erika at Lakewood and she told me it may that my car battery could be drained. Erika also gave more ideas eg. remote battery to be replaced. None of this worked but after getting battery boosted drove to Lakewood and they looked after me with new battery and programmed a new key for me to replace damaged one. I was tremendously impressed with their service yet again. I have been getting my 2011 Cruze serviced there for 7 years. Brian More
Excellent people I really appreciate dealing with professional people and all the people I have dealt wit are very professional. Erica in service was a real pleasure t I really appreciate dealing with professional people and all the people I have dealt wit are very professional. Erica in service was a real pleasure to deal with Lakewood is the best dealorship i have ever dealt with in ovwr 59 years.. More
Top notch sales and service Have bought several new and used vehicles. Always a positive experience. Service dept and body shop always perform quality work. Consider this to be a Have bought several new and used vehicles. Always a positive experience. Service dept and body shop always perform quality work. Consider this to be a long term relationship. More
Amazing Service I have dealt with James for about 2 years now and he is very easy to deal with. James takes the time to explain what is needed and he has display an e I have dealt with James for about 2 years now and he is very easy to deal with. James takes the time to explain what is needed and he has display an exceptional knowledge of any repairs completed. no pressure sales tactics and very respectful of time. More
Very good customer service. I Recently brought my truck in for after warranty service. Although dealership service prices are higher than a regular service shop I wanted origina I Recently brought my truck in for after warranty service. Although dealership service prices are higher than a regular service shop I wanted original Chevrolet and OEM parts on my vehicle. I have used Lakewood Chevrolet in the past and was not dissatisfied this time also as customer service was both helpful and friendly, updating me on service work regularly. I am very pleased with the work the maintenance team completed on my truck and would highly recommend Lakewood Chevrolet for your Chevrolet maintenance and exceptional customer service. More
Service The service was good. Price was reasonable. The staff member was knowledgeable. I like go to Lakewood as people are friendly and accessible.keep up. The service was good. Price was reasonable. The staff member was knowledgeable. I like go to Lakewood as people are friendly and accessible.keep up. More
Service work required on 2016 Chev Trax Super people to deal with. Inform you of any pending work and help gauge how important and what to expect. And all the staff is so friendly. Thumbs up Super people to deal with. Inform you of any pending work and help gauge how important and what to expect. And all the staff is so friendly. Thumbs up for me! More