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893 Reviews of Lakewood Chevrolet - Service Center
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June 13, 2018
Lengthy wait time I made an appointment to have my oil changed. I told them that I was waiting for the vehicle. They told me that it would be done in an hour. I went to I made an appointment to have my oil changed. I told them that I was waiting for the vehicle. They told me that it would be done in an hour. I went to wait in the waiting room. 1 hour and 45 minutes later I went to inquire why it was taking so long. I was told that they were behind schedule. Nobody had bothered to let me know that I would be waiting so long to have an oil change done. I had to cancel another appointment elsewhere and I was late picking my children up from school. More
by Camaro
Employees Worked With
Al Bains
June 13, 2018
Excellent Service They provide Excellent Service always and They Gave Your Vehicle Back on Time or Sooner. They take Good Care of Customers. But They Should Provide Ren They provide Excellent Service always and They Gave Your Vehicle Back on Time or Sooner. They take Good Care of Customers. But They Should Provide Rental Vehicles if Something Breaks Down for your Vehicle On weekends other wise customers Leaves with no Vehicle on time Iike I have to Live for 3 days. More
by Sukhpreet Benipal
Employees Worked With
Other Employees :
Al Bains, Erika Hygard, Dwayne Lucas, Dan Boulet, Morris Lee
June 11, 2018
Dissatisfying service I had my car in for AC coolant refilling and the car is under manufacturer warranty(gmc). It took them 3 days to let me know that it cannot be refille I had my car in for AC coolant refilling and the car is under manufacturer warranty(gmc). It took them 3 days to let me know that it cannot be refilled as their machine to refill the refrigerant coolant was down. Moreover, they didnt commit me to do it once it is up and working. It is so dissatisfying that when they want to sell a car, customer is a top priority for sales, but when it comes to service, customer is taken for granted. I am not at all happy with the kind of approach and service they have provided me. They still didnt commit anything to me with the service dates and turns out tht I have to get my car fixed somehwere else. I would strongly ‘NOT’ recommend this dealership for service. More
by Shrikrishna511992
Employees Worked With
Dwayne Lucas
June 08, 2018
Lakewood chevy The service at this dealership is absolutely amazing! They are open and honest and have kept me in the loop regarding everything going on with my vehi The service at this dealership is absolutely amazing! They are open and honest and have kept me in the loop regarding everything going on with my vehicle in the service department. More
by Amy1988
Employees Worked With
Cory Bates, Erika Hygard
June 01, 2018
Great people!! They are amazing people to deal with they do what they say there going to do I would let everyone who needs service work to go see them! They are amazing people to deal with they do what they say there going to do I would let everyone who needs service work to go see them! More
by Red vette
Employees Worked With
Erika Hygard
June 01, 2018
dead battery caused key etc. not working Fantastic service. My battery died and alarm went off when i tried to open car. called Erika at Lakewood and she told me it may that my car battery Fantastic service. My battery died and alarm went off when i tried to open car. called Erika at Lakewood and she told me it may that my car battery could be drained. Erika also gave more ideas eg. remote battery to be replaced. None of this worked but after getting battery boosted drove to Lakewood and they looked after me with new battery and programmed a new key for me to replace damaged one. I was tremendously impressed with their service yet again. I have been getting my 2011 Cruze serviced there for 7 years. Brian More
by brian g
Employees Worked With
Erika Hygard
May 31, 2018
Excellent people I really appreciate dealing with professional people and all the people I have dealt wit are very professional. Erica in service was a real pleasure t I really appreciate dealing with professional people and all the people I have dealt wit are very professional. Erica in service was a real pleasure to deal with Lakewood is the best dealorship i have ever dealt with in ovwr 59 years.. More
by Skipwoods
Employees Worked With
Erika Hygard
May 31, 2018
Top notch sales and service Have bought several new and used vehicles. Always a positive experience. Service dept and body shop always perform quality work. Consider this to be a Have bought several new and used vehicles. Always a positive experience. Service dept and body shop always perform quality work. Consider this to be a long term relationship. More
by Bill1961
Employees Worked With
Other Employees :
Paul Hrynew, Dan Bass, Cory Bates, Erika Hygard, Dwayne Lucas, Tracy Smith, Dan Boulet, Rob Wild
May 30, 2018
Very good customer service. I Recently brought my truck in for after warranty service. Although dealership service prices are higher than a regular service shop I wanted origina I Recently brought my truck in for after warranty service. Although dealership service prices are higher than a regular service shop I wanted original Chevrolet and OEM parts on my vehicle. I have used Lakewood Chevrolet in the past and was not dissatisfied this time also as customer service was both helpful and friendly, updating me on service work regularly. I am very pleased with the work the maintenance team completed on my truck and would highly recommend Lakewood Chevrolet for your Chevrolet maintenance and exceptional customer service. More
by Avalanche man
Employees Worked With
Dan Boulet
May 30, 2018
Amazing Service I have dealt with James for about 2 years now and he is very easy to deal with. James takes the time to explain what is needed and he has display an e I have dealt with James for about 2 years now and he is very easy to deal with. James takes the time to explain what is needed and he has display an exceptional knowledge of any repairs completed. no pressure sales tactics and very respectful of time. More
by sam123
Employees Worked With
