893 Reviews of Lakewood Chevrolet - Service Center
Perfect every time! Unfortunately, needed to use the body shop twice this last couple of months. Pleased to say: no fuss, no bother, just done right. What more do you nee Unfortunately, needed to use the body shop twice this last couple of months. Pleased to say: no fuss, no bother, just done right. What more do you need to know? More
Excellant Service This is my second time using Lakewood Chevrolet for work on my 2015 Silverado , and again I was very pleased with the Service I received. The work was This is my second time using Lakewood Chevrolet for work on my 2015 Silverado , and again I was very pleased with the Service I received. The work was completed on time and Erika kept me up dated as to the recalls and other work suggested by the mechanic. Both times I have dealt with Erika and both times she has gone above my expectations and my previous experiences at other dealerships. thank You again Erika More
Extremely satisfy I made an appointment 5 days in advance , I came early to beat the traffic , Erika Hygard was great to mentioned , you came early and I will take car I made an appointment 5 days in advance , I came early to beat the traffic , Erika Hygard was great to mentioned , you came early and I will take care about your service today , and beyond my expectation the truck was inside when I took it , I was surprised , Erika went beyond her professional service , and I left 100% satisfied with a smile could not describe it !!!! It was a fabulous service . Thank you very much Erika Hygard . More
Excellent Customer Service!! These guys stand by their promises and makes sure excellent customer service is provided each and every time! Thank you Dan Bass!! These guys stand by their promises and makes sure excellent customer service is provided each and every time! Thank you Dan Bass!! More
Oil change while waiting ... excellent. Went in for an oil change. In addition tires were checked for wear to make a recommendation for rotation. (Not needed by the way). Vehicle returned in Went in for an oil change. In addition tires were checked for wear to make a recommendation for rotation. (Not needed by the way). Vehicle returned in a timely manner, inspection reviewed before given the keys. Professional as always. Cheers More
Regular Service for Oil Change and Tire Rotation I had made my Appointment a week in advance for an Oil, Lub, Filter and Rotation of my tires. At arrival, I was told that my vehicle was second in li I had made my Appointment a week in advance for an Oil, Lub, Filter and Rotation of my tires. At arrival, I was told that my vehicle was second in line for service and that it would take about 1 1/2 hours. So I decided to wait at the dealership for this to be done. I arrived at 9:05 AM for a 9:15 AM appointment. I finally got my vehicle checked out at 12:15 PM, which is a 3 hour wait. I was a bit disappointed with that time frame, but was very happy with the work. Hopefully, next service will be better timing. More
Quality service. James helped me out of a tough situation. It was greatly appreciated. He always puts the customer first. Lakewood Chev. continues to have top notch James helped me out of a tough situation. It was greatly appreciated. He always puts the customer first. Lakewood Chev. continues to have top notch service. More
Always the best! The best dealership I have ever dealt with! Over the years from buying, to service, to trading in to buy again. I would never go elsewhere! The best dealership I have ever dealt with! Over the years from buying, to service, to trading in to buy again. I would never go elsewhere! More
Great experience, friendly and very knowlegable staff. Quick service as advised by James Lpgozar, my service adviser. The technicians found a few additonal maintenance items that needed to be completed, so Quick service as advised by James Lpgozar, my service adviser. The technicians found a few additonal maintenance items that needed to be completed, so at 0900 while I was waiting in the showroom, James suggested that I take a service loaner vehicle as the extra repairs would require more time to complete as I had a luncheon meeting at 1130 that I did not want to miss. I took the service loaner and completed all of my tasks and returned at 1500 to pick up my 2012 Chevy Cruze. James very diligently went over all of the services completed and I was very satisfied with the explanation and went on my way. Thanks very much, Gary Hains More
Oil Change and Winter Tire Installation I made an appointment 10 days in advance for an oil change and get winter tires installed (Stored by the delaership) since I was coming from out of to I made an appointment 10 days in advance for an oil change and get winter tires installed (Stored by the delaership) since I was coming from out of town. I informed Dan so he would be aware of this and that I would be waiting for my car. When I arrived for my appointment, Dan informed me that they could do the oil change but would not be able to installed the tires since they are still on the other side of town.. He was very apologatic. I reminded the information I had given him when I made the appointment.He said leave it with me for a few minute, He would see what he could do. A little ehile later he came back to me and told me his plan. He would provide me a loaner so I would not have to wait and that he would get the oil change done and installed the winter tires later that day or early the next morning. He called me later in the day and told me that he had the work completed and the dealership is open until 9:00 pm so that if I wanted I could come until then to get my truck. Althought there was a problem, Dan showed that customer are number one. He found a way to address the issues and meet my needs. I was very happy and impress with what he did. They say "Great People - Great Service" is true. I really appriciated the way Dan dealt with the situation and took care of my needs. Thank you very much Dan More