Lakewood Chevrolet - Service Center

Great Dealership Very friendly and quick to help staff ! First place to look at for sales and service !! Thanks Lakewood !! Would recommend dealership to all my friend Very friendly and quick to help staff ! First place to look at for sales and service !! Thanks Lakewood !! Would recommend dealership to all my friends !! Will come back !! More

Very Satisfied Fast and friendly service. What a great group of positive minded people! It’s one of those rare occasions when I deal with an entire group of people Fast and friendly service. What a great group of positive minded people! It’s one of those rare occasions when I deal with an entire group of people that are obviously striving to do their very best. It’s simply a pleasure to do business at Lakewood. Thanks and keep up the great work! More

Amazed!! They helped me so much. Knew I couldn't pay alot and kept it in my budget. I truthfully have never had a better experience in a shop and I've been wor They helped me so much. Knew I couldn't pay alot and kept it in my budget. I truthfully have never had a better experience in a shop and I've been working in the trade since I was seventeen! Truthfully amazed! More

It was almost a good day Came in for a routine oil change, it was quick efficient and the staff made it an overall wonderful experience. That is until I went to go pay for the Came in for a routine oil change, it was quick efficient and the staff made it an overall wonderful experience. That is until I went to go pay for the service. I was shocked, to say the least. After standing there for more than five minutes, another staff member had to point out to the cashier not once, not twice, but three times to serve me, the other staff members seated in the office were all on the phone with other customers. The cashier whom I gathered is named Lisa just sat there, just looking off into space and clearly uninterested in helping me. I usually, would not be one to submit a review but after this happening more than once in the past year or two from the exact same cashier, I'm hoping maybe the dealership can deal with this issue, either bring back the previous cashier who was excellent or find a suitable replacement. In the past the cashier service has been quick, and polite but lately I've had the same issue, a cashier who is completely disinterested in helping me, and painfully slow, and snaps at the other people in the office that ask her to help waiting customers. Customer service is a big part of why we as a family choose to come back to Lakewood Chev. but it should not be like pulling teeth just to pay and get a receipt. It's really unfortunate that the cashier has been consistently terrible, with every routine amount of work we come back to Lakewood for. Really hoping for some improvements in the future. More

Service Department Very happy with the service at Lakewood Chev. The staff is very friendly and helpful. We always wait for an oil change and waiting time is not super Very happy with the service at Lakewood Chev. The staff is very friendly and helpful. We always wait for an oil change and waiting time is not super long. More

Service Received service in Buick Enclave. Friendly courteous service. Waited for vehicle in waiting area. Found other employees of Lakewood friendly while I Received service in Buick Enclave. Friendly courteous service. Waited for vehicle in waiting area. Found other employees of Lakewood friendly while I waited for vehicle. More

Excellent and fast service Stop by because I was having audio issues and right away they got it done with in an hour or less. Special thanks to James always ready to help. Stop by because I was having audio issues and right away they got it done with in an hour or less. Special thanks to James always ready to help. More

Excellent service and a great bunch! Five star all the way! Very helpful and knowledgeable. A BETTER DEALERSHIP would be hard to find. I would recommend Lakewood in a minute for sure. Five star all the way! Very helpful and knowledgeable. A BETTER DEALERSHIP would be hard to find. I would recommend Lakewood in a minute for sure. More

Super service James went out of his way to help me accommodate as my rear window was shattered James rock ... Mark in the shop worked late so that I can have my James went out of his way to help me accommodate as my rear window was shattered James rock ... Mark in the shop worked late so that I can have my truck back More

Good Service I have had my GM vehicles service by Lakewood for over ten years, and have never been disappointed. The service contacts all have been very professio I have had my GM vehicles service by Lakewood for over ten years, and have never been disappointed. The service contacts all have been very professional and courteous. When it comes time to replace my current GM truck I will likely to be purchasing from Lakewood knowing the service department has been very consistent in the past. More