893 Reviews of Lakewood Chevrolet - Service Center
Servicing my Traverse Great team of people. Friendly and efficient service. Good communication. I would recommend this dealership to anyone looking for a new vehicle or nee Great team of people. Friendly and efficient service. Good communication. I would recommend this dealership to anyone looking for a new vehicle or needs their vehicle serviced. Purchased both my Chevys here and am glad I did. Would buy from again! More
Great People Very informed and knowledgeable service staff. They seem to go the extra mile to make sure you’re looked after. There is no better place to go especi Very informed and knowledgeable service staff. They seem to go the extra mile to make sure you’re looked after. There is no better place to go especially for any duramax service. More
Excellent Experience !! Was a good experience all the way through ,good price and very nice salesman There was a issue with a tire and it was handled immediately by your se Was a good experience all the way through ,good price and very nice salesman There was a issue with a tire and it was handled immediately by your service department thank you More
Best Dealership! Had my truck in to Lakewood cause my engine light was on. Dan was most helpful and was able to get my truck looked at and repaired in a few short days Had my truck in to Lakewood cause my engine light was on. Dan was most helpful and was able to get my truck looked at and repaired in a few short days. Fortunatly the warranty covered all the cost and I picked up the truck with no charge to me. Thank you! This could have been costly. More
Exceptional service I have been working directly with Dan Boulet over the past 3 years for service and only ask for him when I visit as he is great to deal with and alway I have been working directly with Dan Boulet over the past 3 years for service and only ask for him when I visit as he is great to deal with and always addresses my concerns. More
VERY HELPFUL SERVICE TEAM The engine light in my vehicle came on so I brought it straight in to service at Lakewood. I have never dealt with them previous to this. Erika greete The engine light in my vehicle came on so I brought it straight in to service at Lakewood. I have never dealt with them previous to this. Erika greeted me with a smile! She seemed to be stressed out by the amount of people who had come in with engine lights on with the cold weather but she never failed to go the extra mile in helping me out. She got ahold of a rental company and had them pick me up to provide me with a rental while they serviced my vehicle. She called me with a thorough explanation on what had gone wrong with my vehicle which was very helpful. I picked my vehicle up a day later but the light came on again. I called in to see whether I should still be driving it or not with the engine light on. Corey explained to me over the phone what was going on and what the best thing to do was. He had Dan call me back to arrange another rental for me. Dan was very accommodating with arranging a time for me to come in and drop my car off with my busy schedule. I will definitely be bringing my car into Lakewood for the convenience of the location and the helpfulness/friendliness of the staff! More
Exceptional Service! An extremely busy service department but they fit me in and got the job done. No corners were cut. Thank You! Thank You! Thank You! An extremely busy service department but they fit me in and got the job done. No corners were cut. Thank You! Thank You! Thank You! More
Exceptional service Had my car towed in, dead battery.They got me right in, waited less than 1/2 hr my car was all done!! Totally exceeded my expectations. Had my car towed in, dead battery.They got me right in, waited less than 1/2 hr my car was all done!! Totally exceeded my expectations. More
had engine lights on i took my 2015 chev silverado in to have some recall work done and as they found that my cat was not working as it was plugged actually both were. The i took my 2015 chev silverado in to have some recall work done and as they found that my cat was not working as it was plugged actually both were. They had the replacement done under power-train warranty and now the truck is running better than it has since i bought it new I have full power again and have to double check if it is still running while at lights as it is so smooth. the staff were amazing keeping me informed the whole time. I used to deal with another dealership but i am now a future customer of theirs for life. And Erika is amazing More
Shrugged off like my problem didnt matter. Bought my car back in 2018, and the experience was great...Of course, they're making money. Have had nothing but issues with said car, and the deale Bought my car back in 2018, and the experience was great...Of course, they're making money. Have had nothing but issues with said car, and the dealership is not helpful. The service staff (James) I dealt with are great, but when I tried to talk to the Manager about my issue, and what I can do about it, he said they would find out what's wrong first and go from there. I felt completely un-important and ignored. I know what was wrong with my car and they tried to blame it on other work at another dealership, insinuating that the other techs may not be as competent as theirs and made errors in previous service visits. Then proceeded to walk away from me to another customer without much thought about my concerns or frustrations. Super frustrating, and still no answers. Call and investigation in with GM Canada about this experience and the issues with my car. More