Lakewood Chevrolet - Service Center

Oil Change and Wash I work out of town and my availability to get my oil change during the week is extremely limited. I phoned Erika and asked if it was possible to get a I work out of town and my availability to get my oil change during the week is extremely limited. I phoned Erika and asked if it was possible to get an appointment for an oil change and wash. She said that at this time we are fully book for Saturday but very often some appointment do not show up. She told to come on Saturday morning first thing and that they would make it work but it may be a little while to have it completed. I got my oil change and truck washed. The service was excellent and very friendly. They worked very hard to help me to get the work that I needed to get done. Thanks Erika you were great. More

Timely and excellent service She was so friendly and the work they did was excellent. She interacted with me through email and very prompt reply that I received. I would recommend She was so friendly and the work they did was excellent. She interacted with me through email and very prompt reply that I received. I would recommend this service center. The only thing I was upset when I heard was the application for remote access is going to charged if I am buying a new vechicle. I wanted to uograde and now when I learnt this I am giving it a second thought More

New car glass breaking and not fixing Bought new 2018 traverse. In just over a year two side windows broke on a clear day (Not vandalism). Dealership replaced the first window with no issu Bought new 2018 traverse. In just over a year two side windows broke on a clear day (Not vandalism). Dealership replaced the first window with no issue (under 5000km), but refused to adequately investigate the condition of the vehicle which had just over 50000km at the time of the break. The only way they would look into it would be at my cost even though the car is under its 60000km warranty. Asked them to take my concern to GM Canada and they took a full week to tell me that they will not cover it. Had issues with GM Canada when I phoned them as well, but that's for another review. DO NOT BUY from Lakewood Chevrolet. Their service is good until something goes wrong and it may be on them to cover. More

Awesome and professional Service was great I was in for a short period of time. All questions were answered professionally Polite and courtesy Clean facilities I will b Service was great I was in for a short period of time. All questions were answered professionally Polite and courtesy Clean facilities I will be back More

Always helpful , always trustworthy, always fair Lakewood is the one dealership that I have complete confidence in . Erika treats you as a friend not as a customer and I have absolute confidence th Lakewood is the one dealership that I have complete confidence in . Erika treats you as a friend not as a customer and I have absolute confidence that you will be treated fairly and honestly. More

Very Impressed! This was my first service appointment at Lakewood and I must say, I am impressed. Although I purchased my 2015 Chevy Cruze at a different dealership, This was my first service appointment at Lakewood and I must say, I am impressed. Although I purchased my 2015 Chevy Cruze at a different dealership, I will continue to go back to Erika and the guys at Lakewood Chev. Thank you for all the information about my car and the best customer service I have experienced. I would highly recommend. Also, Brad in parts cut me a key, programmed it, came outside in the rain and made sure it was perfect. Prices for parts and service were affordable and fair. Great work! More

Scheduled Oil Change I brought my 2017 Equinox in for a routine oil change. Dwayne took my keys and I was pleasantly surprised to get my Equinox back in 35 minutes. He als I brought my 2017 Equinox in for a routine oil change. Dwayne took my keys and I was pleasantly surprised to get my Equinox back in 35 minutes. He also suggested some further maintenance to keep my Equinox in good working order. More

My transmison broke down. A new transmison was installed by Lakewood. The new transmison began to give difficulty. Lakrwood honored the warranty and went through the transmis A new transmison was installed by Lakewood. The new transmison began to give difficulty. Lakrwood honored the warranty and went through the transmison very carefully until they were sure everything was alright with the transmison. They then did further analysis and discovered the root problem.. Dwayne Lucas and the team did a great job. It took some time, but the problem was finally solved. I am completely satisfied. More

Amazing Experience - Kudos to Erika!! Kudos to Erika Hygard in service!!!😊 Very friendly and helpful attitude. I have been to over 30 service places with my cars across Canada but Kudos to Erika Hygard in service!!!😊 Very friendly and helpful attitude. I have been to over 30 service places with my cars across Canada but this was the place where I felt very very special. I don’t remember any names or faces from any dealerships but I will never forget Erika and I can count on her for my car everytime. She made my visit worthy. And not only her exceptional service but the way she went above and beyond to serve me made me feel special. Keep up the great work Erika!! More

Always a great experience I've purchased all my vehicles from this dealership, and it's the only place I want to deal with. The service is fantastic. Thanks. I've purchased all my vehicles from this dealership, and it's the only place I want to deal with. The service is fantastic. Thanks. More